Wednesday, May 10
7 :30 AM
7 :30 AM - 5 :00 PM CST (9 hrs 30 mins)
VIP Registration
VIP Experience
3rd Floor Foyer
8 :00 AM
8 :00 AM - 9 :00 AM CST (1 hr)
VIP Breakfast
Experience premier networking at its finest in our VIP-only lounge. Indulge in the breakfast spread while mingling with like-minded peers and executives deep in the weeds of digital experience initiatives in their organizations. Don't miss out on this exclusive chance to elevate your career and expand your network.
Access to the VIP Lounge is exclusive to VIP registrants, speakers and select sponsor guests. If you’re looking to run into a keynote, masterclass or breakout speaker, VIP is the place to be. Take advantage of the opportunity for 1:1 or small group conversations on the fly.
Talk about a VIP water cooler experience! Secure your spot now, as VIP passes are limited.
VIP Experience
3rd Floor Lone Star Salons (G-F)
9 :00 AM
9 :00 AM - 10 :30 AM CST (1 hr 30 mins)
[Master Class] Designing a Future-ready Workforce: Framework and Leadership Strategies
Discover the key principles and strategies for designing and implementing a successful Future-ready Workforce program in your organization. This master class will provide a comprehensive framework for building a sustainable program that enables you to focus on the skills, capabilities and technologies to support your people to succeed in a digital world. Learn how to effectively lead and manage workforce initiatives, gain buy-in from stakeholders, and create a roadmap for success. Through interactive discussions and real-world case studies, you will leave with actionable insights to transform your organization's approach to ensuring that your people are future-ready.
Audience will learn:
Master Class
307
9 :00 AM
9 :00 AM - 10 :30 AM CST (1 hr 30 mins)
[Master Class] Top of the Mountain: Leadership Practices to Build a Culture for Hybrid Success
Are you striving to reach the top of the mountain on the climb to success at your organization? If you aspire to be among the next generation of leaders to reach the summit, it is critical to have key leadership skills to engage and motivate your teams to achieve higher performance. Leadership begins with those who hone their personal and interpersonal skills. To be seen as a leader, you need to learn to influence people, give meaningful feedback, drive change and produce results. This workshop can help you and/or your aspiring employees attain those goals.
Master Class
310
9 :00 AM
9 :00 AM - 10 :30 AM CST (1 hr 30 mins)
[Master Class] Employee & Work Monitoring: Balancing Risks, Negativity and Business Intelligence
Join Alan Pelz-Sharpe, CEO of Deep Analysis, in this thought-provoking and timely workshop on monitoring employees and employee work. As organizations navigate the challenges of distributed and hybrid teams, the need for effective business intelligence and collaboration has never been greater. However, monitoring employees and their work activities raises important questions about privacy, ethics, and trust in the workplace.
In this Master Class, Alan Pelz-Sharpe will provide insights and perspectives on how organizations can strike a balance between the risks and benefits of employee monitoring.
Through real-world examples and case studies, Alan will delve into the various aspects of employee monitoring, including technological tools and strategies, legal and ethical considerations, and the impact on employee morale and productivity.
Attendees will:
Master Class
306
10 :45 AM
10 :45 AM - 12 :15 PM CST (1 hr 30 mins)
[Master Class] Leading the Future-ready Workforce
In this master class, we will unlock the power of the future-ready workforce framework by examining who should lead these efforts and how you would know if you were making progress. We will explore several case studies of companies who are making significant progress to create sustainable value for the enterprise. Learn how to take the outcomes of the first session, and apply those to creating data-informed decisions for ongoing optimization. We will discuss the challenges of who should lead these efforts, how to avoid the pitfalls, and strategies for monitoring, evaluating, and optimizing your initiatives to continuously improve the ability for employees to be future-ready.
Audience will explore:
Master Class
307
10 :45 AM
10 :45 AM - 12 :15 PM CST (1 hr 30 mins)
[Master Classes] How to Create a Culture that Drives Customer-Centricity
Elevate your organization through this exhilarating workshop designed to transform your company into a customer-centric powerhouse. This interactive session offers practical tips on designing customer-centric teams, driving customer-centricity throughout your organization.
Our experienced facilitator, Howard Tiersky, will lead you through hands-on exercises and insightful discussions, providing you with the necessary tools to drive meaningful change in your organization. Don't miss out on this incredible opportunity to take your company to the next level.
Master Class
303
10 :45 AM
10 :45 AM - 12 :15 PM CST (1 hr 30 mins)
[Master Class] From Theory to Practice: A Hands-On Masterclass on Employee Engagement Strategies and Implementation
In this masterclass, Tom DeWitt, Ph.D., Director of Customer Experience Management at Michigan State University will present a comprehensive employee engagement approach incorporating a 15-measurement scoring system. Through practical implementations and strategies, Dr. DeWitt will guide leaders on how to structure their internal systems and communicate for optimal employee engagement. The session will be hands-on, with real-time examples and best practices from years of research.
By the end of this session, attendees will:
Master Class
304
12 :15 PM
12 :15 PM - 1 :30 PM CST (1 hr 15 mins)
VIP Lunch
Experience premiere networking at its finest in our VIP-only lounge. Indulge in the lunch spread while mingling with like-minded peers and executives deep in the weeds of digital experience initiatives in their organizations. Don't miss out on this exclusive chance to elevate your career and expand your network.
Access to the VIP Lounge is exclusive to VIP registrants, speakers and select sponsor guests. If you’re looking to run into a keynote, masterclass or breakout speaker, VIP is the place to be. Take advantage of the opportunity for 1:1 or small group conversations on the fly.
Talk about a VIP water cooler experience! Secure your spot now, as VIP passes are limited.
VIP Experience
12 :45 PM
12 :45 PM - 1 :30 PM CST (45 mins)
[Roundtable] Advice from the Trenches: Leading Transformational Change
In a tightening economy, leaders are challenged with delivering value and measurable return on every initiative they champion. What initiatives will truly be transformational for the organization? What is the C-Suite looking for? How do you build the business? What are the must-have technologies for the modern organization? Join Director of IT of Guardant Health, Dave McCandless as he leads a discussion about:
311
12 :45 PM
12 :45 PM - 1 :30 PM CST (45 mins)
[Roundtable] How to Reach Every Employee with Multichannel Communication
Many companies now offer their staff a mix of remote, flexible, and on-location working arrangements. This creates a new challenge for internal communicators; in a dispersed environment, how can you keep individuals connected to the organization, important messages, and each other?
Join this roundtable discussion with Nick Lethbridge (VP Strategic Accounts at Interact) and guests, as they outline how to use modern intranets and multichannel communications strategies to overcome disconnection and reach every employee.
Key Takeaways:
Followed by a Live Q&A
Roundtable Discussion
309
1 :30 PM
1 :30 PM - 3 :00 PM CST (1 hr 30 mins)
[Master Classes] Driving Innovation for Employee Experience: Leveraging Data, AI, Large Language Models and ChatGPT
Aaron Kim, Senior Director and Head of Digital Workplace Solutions at RBC will present a master class session on leveraging data, visualization, AI, large language models, and ChatGPT to enhance employee experience. During the session, attendees will gain insights into the role of these technologies in improving the employee experience and how they can be used to drive innovation. The session will focus on practical examples of how data, AI and large language models can create a more personalized and engaging employee experience.
During the session, Aaron will discuss how these technologies can be used to drive innovation and cover practical examples of how these technologies can be leveraged to create a more personalized and engaging experience for employees.
Key takeaways from this session will include:
Master Class
306
1 :30 PM
1 :30 PM - 3 :00 PM CST (1 hr 30 mins)
[Master Class] Managing Organizations & Teams Through Chaos
In this masterclass, Alysha Campbell, CEO of Culture Shift HR, will share her expertise on managing organizations and teams through times of chaos. As leaders, it's important to be able to navigate and adapt to unexpected challenges that can arise at any time. Alysha will discuss strategies and best practices for maintaining productivity, communication, and overall team morale during these challenging times.
Attendees will learn:
Master Class
310
1 :30 PM
1 :30 PM - 3 :00 PM CST (1 hr 30 mins)
[Master Class] Intranets and your Digital Workplace - What Does Great Look Like in 2023 and beyond?
The rapid shift to hybrid work has meant that truly great digital workplaces that deliver an integrated employee experience are more important than ever. But what makes achieving this hard is that there are so many elements to get right. Within this, intranets continue to play a critical role, and it's essential to be clear about how an intranet fits alongside other tools for collaboration, employee engagement and employee services.
Join this masterclass to learn from Sam Marshall who has over 20 years experience in the field. Sam will present a tried-and tested framework for planning a digital workplace that helps organizations make step-by-step progress while preserving a strategic vision.
The insights provided are supported by several thousand hours of independent research into leading trends in intranet and employee experience platforms, as well as practical implementations.
This master class is designed for stakeholders and practitioners in key functions such as Communications, IT and HR.
In this Master Class you will:
Master Class
305
3 :15 PM
3 :15 PM - 4 :45 PM CST (1 hr 30 mins)
[Master Class] Smarter, Not Harder: How AI Is Changing Employee Experience
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Master Class
306
3 :15 PM
3 :15 PM - 4 :45 PM CST (1 hr 30 mins)
[Master Classes] Design Thinking for Employee Empowerment & Experience Transformation
In this session, Andrew Lindsay, Head of Enterprise Design + User Experience at The Kraft Heinz Company, will explore how design thinking can transform your employee experience (EX) from a mere process into a true business differentiator. Lindsay will share his insights into rethinking EX from the ground up, emphasizing the importance of understanding the end-to-end journey, both analog and digital touchpoints. Attendees will learn to utilize service design frameworks to create a seamless and efficient EX process. Join us to gain practical advice and strategies for empowering your employees and enhancing your organization's success.
Audience Takeaways:
Master Class
304
3 :15 PM
3 :15 PM - 4 :45 PM CST (1 hr 30 mins)
[Master Classes] Building Meaningful Connections: The Art of Authentic Networking
Join Thom Singer for this insightful and inspiring master class, and learn how to become a master of authentic networking. In this highly engaging and informative master class, Thom Singer CEO of the Austin Tech Council will share his proven strategies for building meaningful connections that go beyond surface-level conversations. He will discuss the importance of being intentional and genuine in networking and how to build trust with others in a way that is natural and effortless.
Through his practical tips and relatable anecdotes, Thom will inspire and equip attendees to take their networking to the next level. They will learn how to create a memorable first impression, how to cultivate relationships that lead to mutually beneficial outcomes, and how to leverage their networks to achieve their professional goals.
During this session, attendees will:
Master Class
307
5 :00 PM
5 :00 PM - 7 :00 PM CST (2 hrs)
VIP Reception
VIP attendees are invited to our exclusive opening night reception on the JW's luxurious pool deck and outdoor lounge. Experience the beautiful Austin skyline and a lovely, warm Texas Spring evening.
Attendees can mix and mingle with other VIP attendees, the CMSWire and Reworked staff and select speakers. Enjoy the amenities of several private bars, scrumptious hors d’oeuvres and a local DJ while making new connections in a chic, relaxed atmosphere.
Should inclement weather occur, we shall gather on the third level to partake in identical revelry and socializing!
VIP Experience
Thursday, May 11
7 :00 AM
7 :00 AM - 7 :30 AM CST (30 mins)
The Wellness Experience
Wake up and begin your day with a 20 minute morning walk or run along the Colorado river (also known as Lady Bird Lake). Meet in the JW lobby at 7am — look for the handsome young fellow wearing a gray CONNECT trucker hat.
The group will depart at 7:05 and head to the riverside trails. You may chose to walk or run, as you desire. Note that the Austin Rowing Club, to the left as you hit the river also has a cute cafe on the river's edge.
Make new friends as you make a healthy start to your day! Note that plans may be impacted by the weather, but for now it's looking good.
Hotel Lobby
7 :00 AM
7 :30 AM
7 :30 AM - 8 :30 AM CST (1 hr)
Expo & Breakfast
What better way to kickstart your day than with a delicious breakfast spread and Expo Hall all under one roof? CONNECT is the only large event in North America that gathers the top echelon of customer experience and employee experience practitioners. Whether you are a CMSWire CONNECT or Reworked CONNECT attendee, you will have full access to the combined expo hall.
Discover new technologies, learn from industry leaders, and network with your peers. The expo will feature interactive exhibits, informative sessions and hands-on demonstrations, giving you the chance to see the latest advancements in your field and get a firsthand look at how they can benefit your business.
Make sure to check back into the Expo throughout the day. There will be plenty of opportunities to learn and explore. Enjoy games, charging stations, music, and entertainment, as well as demos and thought-leadership pop-up presentations.
Expo
Expo Hall
8 :30 AM
8 :30 AM - 8 :35 AM CST (5 mins)
[Welcome] CEO, Brice Dunwoodie Opens CONNECT 2023
CEO and Founder Brice Dunwoodie opens CONNECT 2023 with a look at how we got here... and what you can expect from 2 days of incredible content, networking and fun.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
8 :35 AM
8 :35 AM - 9 :10 AM CST (35 mins)
[Opening Keynote] Overhyped or Underhyped? The Trends & Tech Shaping the Next Decade of Digital Experiences
Scott Galloway, New York Times Best Selling author, serial entrepreneur, and Professor of Marketing at NYU’s Stern School of Business will deliver a captivating keynote session on the trends and technologies shaping the next decade of digital experiences for both customers and employees. Galloway will explore the overhyped and underhyped trends and share his perspective on how companies can create a competitive advantage in this rapidly evolving landscape. Galloway will delve into the impact of AI and automation, the rise of fintech and remote work, and the future of transportation.
Q&A facilitated by Reworked Editorial.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
9 :15 AM
9 :15 AM - 9 :35 AM CST (20 mins)
[Case Study - Presented By FirstUp] What Do You Want To Be When You Grow Up?
We're all on a journey. But how do those journeys impact the future of work?
Join Chuck Gose, Firstup's Head of Community, and J.P. Salman, Southern Company Gas' Director of Internal Communications, as they chat about their own journeys, plus those of thousands of Southern Company Gas employees as they "FUEL" the future workplace.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Chuck Gose
Head of Community & Industry Insights
Firstup
J.P. Salman
Director, Internal Communications
Southern Company
Keynote
Lone Star Ballroom (A-E), 3rd Fl
9 :45 AM
9 :45 AM - 10 :45 AM CST (1 hr)
Expo & Coffee Break
With so much to take in, we know you’ll need a quick break. Grab a freshly roasted cup of coffee and take in one of our four thought leadership sessions on our two, Innovation Stages. Lounge in our recharging stations and mingle as you recap the day’s sessions and demos ... all without leaving the Expo Hall.
Expo
Expo Hall
9 :50 AM
9 :50 AM - 10 :10 AM CST (20 mins)
[Innovation Theater] Why an Employee Experience Platform is the Centre of Every Modern Digital Workplace Stack
"We have too many tools… There’s too much noise… Nobody uses our workplace comms tools… Employees are turning to shadow IT… What even is an EX platform?”
There are so many roadblocks to getting the digital employee experience right. But what does good look like? It starts with a clear core and a people-first approach. Too often tools are carefully implemented and never used by employees. In this session, we’ll explain how you can create a successful digital employee experience tech stack.
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
10 :15 AM
10 :15 AM - 10 :35 AM CST (20 mins)
[Innovation Theater] Thriving in Tough Times: How to use Workforce Analytics to Drive Results
As companies face economic uncertainty, maximizing workforce efficiency has become a top priority. Join us for a session with Javier Aldrete, SVP of Product at ActivTrak, to learn how workforce analytics provide valuable insights into employee engagement, productivity, and well-being. Discover how ActivTrak's platform can help you answer critical questions, such as how to define effective remote work policies, identify signs of burnout, optimize workload allocation, and reduce costs in your tech stack and real estate portfolio. Walk away with a better understanding of how workforce analytics can help you make data-driven decisions to drive positive results during tough times.
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
10 :50 AM
10 :50 AM - 11 :10 AM CST (20 mins)
[Mainstage Panel] Strategies for Enhancing Customer Experience
During this electrifying executive keynote session, Sean Albertson, Client Experience Measurement & Analytics at Charles Schwab, will share his insights and strategies for improving customer experience. Learn how to identify areas for improvement, implement effective CX measurement tools, and deliver outstanding customer service that sets your business apart. This session is a must-attend for executives looking to enhance their customer experience and gain a competitive edge in their industry.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
11 :15 AM
11 :15 AM - 11 :35 AM CST (20 mins)
[Mainstage Panel] EX Enterprise Experience Brand Panel
Join us for an electrifying and informative executive panel discussion featuring industry titans, Mary Slaughter, Global Head of Employee Experience & Communication at Morningstar and Ashley Perryman, Vice President of Global Human Resources at Spiceworks Ziff Davis who are shaping the enterprise landscape. Gain invaluable insights into these organizations' customer and employee experience initiatives, and discover how they scale their operations to achieve massive success.
Our discussion will be expertly moderated by Siobhan Fagan, Editor-in-Chief at Reworked, ensuring that you won't want to miss this captivating panel session. Get ready to be inspired by these enterprise leaders' visionary leadership and cutting-edge strategies!
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Siobhan Fagan
Editor In Chief
Reworked
Mary Slaughter
Global Head of Employee Experience & Communications
Morningstar
Ashley Perryman
VP, Global Human Resources, Head of People
Spiceworks Ziff Davis
Keynote
Lone Star Ballroom (A-E), 3rd Fl
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] Get in Communicators, We're Building Community
Community is a manifestation of your company’s soul. If you want employees who are engaged, fulfilled, and looking forward to another day at work, they need to feel like they belong. In this workshop we’re creating a "burn book" of all the outdated practices that are no longer serving our profession and building tables so people CAN sit with us.
This expert facilitator will walk you through a simple and effective template for creating and fostering community in your workplace. You’ll leave with an action plan you can implement tomorrow and creative ideas to keep the momentum going.
Breakout
303
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] Transforming Organizational Communication to Improve Cancer Care
Creating technology to help eradicate cancer is essential, and the people who do it need the finest work environment and equipment available. Getting the company knowledge base to new employees was a critical element for successful onboarding, increased productivity, and better decision making. Guardant Health needed to unify employees and company data across silos.
Learn how Guardant Health:
Breakout
407
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] The Science and Design of Productive Workspaces
With people experiencing rising burnout and a lessening sense of connection to their employers, it's essential to explore new ways of being sustainably productive as individuals, teams, and organizations. In this breakout session, Ryan Anderson, Vice President of Global Research & Insights at MillerKnoll, will share insights and data on how our spaces can better support shifts in work patterns and what's working (or not) in corporate and home workspaces worldwide. Together we will unpack how the design of effective workspaces can help knit group of employees into stronger communities, foster a sense of belonging, and provide greater choice to employees seeking more flexibility in their work lives. Join us for this informative and engaging session and learn how you can help your employees (and your business) thrive - both on and off the clock.
Takeaways:
Breakout
408-409
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] The FUEL to Transform Workplace Communication
Southern Company Gas employee communication needed refuel and recharge, especially with 60% of their workforce never at a desk. The transformation is now complete, and the level of engagement is nothing short of amazing!
Join J.P. Salman to learn how Southern Company Gas worked with leadership to implement their new platform, close the geographic and accessibility gaps, and how this new phase is propelling the company now and into the future.
Breakout
406
12 :30 PM
12 :30 PM - 2 :00 PM CST (1 hr 30 mins)
Expo & Lunch
What do you get when you explore an Expo Hall with over 60 providers, plenty of demos, pop-up presentations, games and entertainment? Hungry! With our continued lunch service, you’ll have everything you need to get re-energized and back to making valuable CONNECTions. Make sure to swing by one of the four Innovation Stage sessions for the latest thought leadership, in bite-size format!
Expo
Expo Hall
12 :40 PM
12 :40 PM - 1 :00 PM CST (20 mins)
[Innovation Theater] Improving User Experience through User Discovery
A common challenge facing any digital workplace program owner is ensuring their platform is easy to use and meets the needs of their employees. It’s easy to put many links or resources on pages and make them look pretty, but if you only measure page views or click throughs you will never learn how well your site works for employees: how effectively does it meet their needs and how easily can they find what they are looking for?
In this session Ted will share how user discovery improves the employee experience in Motorola Solutions’ digital workplace platform called BatChat, powered by LumApps.
You’ll leave with practical, actionable understanding of:
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
1 :05 PM
1 :05 PM - 1 :25 PM CST (20 mins)
[Innovation Theater] Who Should Own the Corporate Intranet?
For years, organizations have struggled with their corporate intranets. Oftentimes developed around Microsoft Sharepoint and rightfully selected and owned by IT departments, these platforms have evolved over the years to become behemoths that are difficult to use. But this does not have to be the case, and those charged with communications and employee engagement are ideal to assume this vital role.
In this session, Staffbase Principal Strategic Advisor and Reworked Contributor Jeff Corbin will discuss the steps needed for communications professionals to successfully strategize, concept, and launch a new intranet, including:
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
1 :30 PM
1 :30 PM - 1 :50 PM CST (20 mins)
[Innovation Theater] Want to Augment EX + CX? Unlock content silos with AI
With the looming recession and ongoing talent crisis, we’re all living in a do more with less reality. Teams everywhere are being asked to achieve greater business outcomes with fewer resources than ever before — all while delivering on increasing customer expectations.
Gartner research shows that 4 out of 5 CEOs are increasing digital technology investments to counter current economic pressures and compensate for a lack of talent. But these tech investments must include AI: which is the only way to provide scalability and truly help teams deliver more with less while surpassing the total experience strategy (CX + EX) expected by customers, employees and executives.
Join this session to learn how AI is transforming the companies and key steps you can take to build an effective AI Search practice:
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] Creating Employee Experiences People Love: Perspectives from Practitioners
University Federal Credit Union (UFCU) and New York Life are very different organizations with a secret in common. These winners of the Gallup Exceptional Workplace and Great Place to Work Awards know how to create employee experiences people love.
Join this panel discussion with University Federal Credit Union (UFCU) and New York Life to learn how they do it.
The session will explore the unique ways these different companies use modern intranet software to connect and engage their workforces. They will discuss the team structures behind project success, intranet strategy against business objectives, employee experience and IC priorities, what day to day success looks like, future plans, and more.
Lisa Goddard
Intranet Manager
UFCU
Scott Ashen
Senior Consultant, Digital Workplace Platforms and Strategy
New York Life | Convene Communications
Erin Caldwell
Vice President Marketing
Interact Software
Breakout
407
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] Reimagining the Workplace: Creating an Intelligent Foundation for the Future of Work
The COVID-19 pandemic has transformed how we work, and the employee journey has changed as a result. In a world of hybrid teams, a one-size-fits-all approach is no longer appropriate for designing employee experiences. In this breakout session, Dion Hinchcliffe will share his expertise on how leaders can define and map the employee journey and guide organizations in creating a sustainable and fulfilling workplace. From remote work to hybrid models, the audience will leave with a strong understanding of how to adapt to the new reality of work with three actionable strategies for building a resilient and engaging employee experience.
In this session you will:
Breakout
406
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] The Impact of AI/Large Language Models like ChatGPT on the Digital Workplace
In this engaging breakout, Alan Pelz-Sharpe, Founder of Deep Analysis, and Siobhan Fagan, Editor in Chief of Reworked, delve into the impact of AI/Large Language Models like ChatGPT on the digital workplace. The session will explore the controversial topic and provide insights that can inform decision-making around business intelligence and collaboration across distributed and hybrid teams.
Key Takeaways:
Breakout
408-409
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] Scaling Design Thinking Across the Enterprise: Empowering Teams and Departments for Success
Join Stephen Riley, Enterprise Design Thinking Practice Co-Founder at Allstate, in this breakout session as he shares his insights on how to scale design thinking across the enterprise. Stephen will discuss the benefits of adopting a design thinking approach, the challenges of scaling it across multiple teams and departments, and how to build a collaborative culture that enables successful design thinking initiatives. Attendees will learn how to effectively implement design thinking methodologies in multiple departments, including HR and product development while fostering cross-functional collaboration that drives innovation and business outcomes.
Key Takeaways:
Breakout
402-403
3 :00 PM
3 :00 PM - 3 :25 PM CST (25 mins)
[Main Stage] Transforming Workforce Engagement: Lessons from Business Leaders
Join us for an exciting main stage panel featuring business leaders who are at the forefront of transforming workforce engagement. Spencer Mains, the Head of Digital Workplace Experience at Pacific Gas & Electric, and Lauren DeYoung, Workplace Futures Director at Allstate, will share their insights and experiences on how to create an engaged and motivated workforce in today's rapidly changing business environment. Moderated by Dion Hinchcliffe, VP/Analyst at Constellation Research, this session promises to be an engaging and informative discussion that will provide valuable lessons for anyone looking to improve their workforce engagement strategies. Don't miss out on this opportunity to learn from the experts and transform the way you engage with your employees!
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VIP attendees will receive priority, reserved seating. Get up close and personal with our speaker!
Dion Hinchcliffe
VP and Principal Analyst
Constellation Research, Inc.
Spencer Mains
Head of Digital Workplace Experience
Pacific Gas & Electric
Lauren DeYoung
Workplace Futures Director
Allstate
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
3 :30 PM
3 :30 PM - 3 :50 PM CST (20 mins)
[Main Stage] Navigating the Hybrid Workplace: Strategies for Engagement and Innovation
As the world navigates a new era of work, hybrid workplaces have emerged as a dominant trend. With a mix of remote and in-office work, this new model presents unique challenges and opportunities for organizations. In this breakout session, Dante Raggazzo, Director of Digital Workplace, and Jennifer Leemann, VP of Comms, both from Tapestry, will share insights and strategies for driving engagement and innovation in a hybrid workplace. Drawing from their experiences leading a global team through the pandemic, they will explore best practices for communication, collaboration, and creativity in a hybrid environment. Participants will leave with actionable takeaways to apply in their own organizations, and a deeper understanding of how to thrive in the hybrid workplace of the future.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our speaker!
Dante Ragazzo
Senior Director, Digital Workplace
Tapestry
Jennifer Leemann
Vice President Communications
Tapestry
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
4 :00 PM
4 :00 PM - 4 :05 PM CST (5 mins)
[Day 1 Highlights]
CMSWire's Managing Editor, Dom Nicastro, highlights the key happenings from day 1 of CONNECT 2023 with humor and expert insights.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
4 :05 PM
4 :05 PM - 4 :25 PM CST (20 mins)
[Main Stage Interview] Driving Innovation and Growth: Lessons from Karna Crawford, Former US CMO of Ford
Join us for a captivating main stage interview with Karna Crawford, former US Chief Marketing Officer of Ford, as she shares her insights on driving innovation and growth in a rapidly changing market. With decades of experience leading marketing and communication strategies for some of the world's most iconic brands, Karna will discuss the key drivers of success. From leveraging technology to fostering a culture of creativity and collaboration, Karna will offer practical advice for businesses looking to stay ahead of the curve. Don't miss this opportunity to learn from one of the most accomplished marketing executives of our time.
Followed by a Live Q&A
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Karna Crawford
Head of US Marketing
(formerly) Ford Motor Company
Drew Ianni
Chief Content Officer
Simpler Media Group (CMSWire & Reworked)
Keynote
Lone Star Ballroom (A-E), 3rd Fl
4 :25 PM
4 :25 PM - 5 :00 PM CST (35 mins)
[Keynote] Investing in your Workforce, is Investing in your Customers
In this keynote address, Professor Kristine Dery shares the findings from her years of research - including the latest data and case studies captured pre-, during and post- pandemic, on the dynamic between technology and the way that people work, including the design and management of the workplace to understand how organizations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era.
Q&A facilitated by Reworked / CMSWire Editorial.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
5 :05 PM
5 :05 PM - 5 :20 PM CST (15 mins)
[Keynote] The Power of Serendipity
Get inspired to get the most out of your evening networking reception -- and make the most of your new CONNECTions -- with this powerful keynote by 2-time Olympian Lina Taylor.
You’ve committed to CONNECT. Now, let’s make it happen! In this quick preface to the Networking Reception, get inspired by Lina's story of serendipity and how she took advantage of opportunities to persist - and succeed.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
5 :30 PM
5 :30 PM - 7 :00 PM CST (1 hr 30 mins)
Expo & CONNECT '23 NETWORKING RECEPTION
The combination of the Expo Hall and our CONNECT 2023 Networking Reception is one you don’t want to miss. The evening reception will feature plenty of games, a hosted bar and delicious hors d’oeuvres. Plus, enjoy some entertainment in the city known for being the Live Music Capital of the World! Bring your boots and your best moves.
Expo
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
Friday, May 12
7 :00 AM
7 :00 AM
7 :00 AM - 7 :30 AM CST (30 mins)
The Wellness Experience
Wake up and begin your day with a 20 minute morning walk or run along the Colorado river (also known as Lady Bird Lake). Meet in the JW lobby at 7am — look for the handsome young fellow wearing a gray CONNECT trucker hat.
The group will depart at 7:05 and head to the riverside trails. You may chose to walk or run, as you desire. Note that the Austin Rowing Club, to the left as you hit the river also has a cute cafe on the river's edge.
Make new friends as you make a healthy start to your day! Note that plans may be impacted by the weather, but for now it's looking good.
Hotel Lobby
7 :30 AM
7 :30 AM - 9 :00 AM CST (1 hr 30 mins)
Expo & Breakfast
Kickstart day 2 with sustenance and exploration in our CONNECT Expo! Discover new technologies, learn from industry leaders, network and enjoy some fresh breakfast bites. The expo will feature interactive exhibits, informative sessions and hands-on demonstrations, giving you the chance to see the latest advancements in your field and get a firsthand look at how they can benefit your business.
Make sure to check back into the Expo throughout the rest of day 2 . There will be plenty of new opportunities to learn and explore -- earn more game points, charge those devices, and enjoy demos, pop up entertainment and thought leadership throughout.
Expo
Expo Hall
8 :30 AM
8 :30 AM - 8 :50 AM CST (20 mins)
[Breakfast Briefing] The Power of DEI in a Hybrid/Remote Workplace: Benefits, Advantages, and Strategies for Success
Join us for a breakfast briefing session with Sydney Brunson, Executive Director, DE&I at Travere Therapeutics, as we explore the power of Diversity, Equity, and Inclusion (DEI) in a hybrid/remote workplace. Research has shown that employees from marginalized backgrounds thrive in remote or hybrid work environments, and this session Sydney will highlight the benefits and advantages of such work arrangements. She will discuss how hybrid/remote work can be used to further DEI goals and aspirations, as well as share strategies for success. Don't miss this opportunity to learn how to create a more inclusive workplace that fosters employee engagement and success.
Expo
Expo Hall
9 :00 AM
9 :00 AM - 9 :20 AM CST (20 mins)
[Keynote] The Future of Banking with AI: Insights from JPMorgan Chase's Head of Machine Learning
Join us for an electrifying keynote address by Daniel Wu, Head of AI & Machine Learning at JPMorgan Chase, as he delves into the transformative power of AI and its potential to revolutionize the way we live, work, and bank. With recent cutting-edge advancements, AI is no longer a thing of science fiction, but a tangible reality that is shaping our world at an unprecedented pace. Wu will share his personal insights on how AI is taking businesses to new heights. In this session, you will gain a unique perspective on how AI can augment our capabilities, unlock new frontiers of innovation, and empower us to tackle some of the most pressing challenges of our time. Don't miss this thrilling session where you'll explore the frontiers of AI with one of the foremost experts in the field.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Alex Kantrowitz
Founder
Big Technology
Daniel Wu
Head of AI & Machine Learning, Commercial Banking
JPMorgan Chase
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
9 :20 AM
9 :20 AM - 9 :45 AM CST (25 mins)
[Main Stage Roundtable] AI is the New Electricity Roundtable
Artificial Intelligence (AI) has been called the new electricity, rapidly transforming the business and societal landscape. AI is changing the way we work, interact, and live, and it has the potential to solve some of the world's most pressing problems. But with great power comes great responsibility. How can we ensure that AI is used ethically and responsibly? What are the implications of this new technology for the future of work and society?
Join our panel of experts as they explore the impact of AI on business and society. Moderated by Kate Cox, Associate Managing Editor for Reworked, with panelists Aaron Kim, Senior Director and Head of Digital Workplace Solutions at RBC, and Seamus McAteer, CEO of SpeechLab. These experts will share their insights and experiences on how AI is transforming their industries and what the future holds.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Aaron Kim
Senior Director and Head, Digital Workplace Solutions
RBC
Kate Cox
Assoc. Managing Editor, Reworked
Simpler Media Group
Raj Krishnan
Director
Microsoft
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
9 :45 AM
9 :45 AM - 10 :00 AM CST (15 mins)
[Main Stage Roundtable] HR Business Partners Best Practices: Navigating the Changing Landscape
As businesses adapt to an ever-changing environment, HR business partners are critical in supporting organizational success. In this session, Shawnte Holland, Senior HR Partner in Finance at Vanguard and Shaelyn Otikor-Miller, Head of Global Workplace Digital Strategy at Northern Trust, will share best practices for HR business partners to navigate the shifting landscape and provide effective strategic support to their organizations.
Key takeaways:
Shawnte Holland
Senior HR Business Partner, Finance
Vanguard
Shaelyn Otikor-Miller
Senior Vice President and Head of Global Digital Workplace Strategy
Northern Trust Asset Servicing
Carl Rivers
SR HR Business Partner
TikTok
Drew Ianni
Chief Content Officer
Simpler Media Group (CMSWire & Reworked)
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
10 :05 AM
10 :05 AM - 10 :20 AM CST (15 mins)
[Main Stage Interview] "10 Good Minutes" with Kraft Heinz', Andrew Lindsay
In this "10 Good Minutes" interview, Andrew Lindsay, Head of Enterprise Design + UX Experience at The Kraft Heinz Company, shares insights on design thinking and the challenges and opportunities of designing for a global audience.
Andrew Lindsay
Head of Enterprise Design + User Experience
The Kraft Heinz Company
Drew Ianni
Chief Content Officer
Simpler Media Group (CMSWire & Reworked)
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
10 :30 AM
10 :30 AM - 11 :15 AM CST (45 mins)
Expo & Coffee Break
Time to meander! Grab a freshly roasted cup of coffee and take in one of four thought leadership sessions on our two, Innovation Stages. Lounge in our recharging stations, pick up swag at sponsor booths, play and mingle as you recap the day’s sessions and demos ... all without leaving the Expo Hall.
Expo
Expo Hall
10 :30 AM
10 :30 AM - 10 :50 AM CST (20 mins)
[Coffee Briefing] Driving Talent Transformation At Scale
This breakfast briefing session will explore how organizations can drive talent transformation at scale, featuring Heather Knuffke, the Air Force Enterprise Change Manager for the US Air Force. Drawing on her experience leading large-scale change initiatives, Heather will share insights into how to successfully implement talent transformation programs, including overcoming resistance to change, building a culture of continuous learning, and leveraging technology to support skills development. Attendees will gain practical strategies and best practices for driving talent transformation at scale, including:
Expo
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
10 :30 AM
10 :30 AM - 10 :50 AM CST (20 mins)
[Innovation Theater]
Grab a freshly roasted cup of coffee and take in some bite-sized learning while on break, with this thought leadership session presented on the Reworked Innovation Stage.
Innovation Theater
Expo Hall
10 :55 AM
10 :55 AM - 11 :15 AM CST (20 mins)
[Innovation Theater] Demo Derby
Have some fun on break with this rapid-fire session on the Reworked Innovation Stage. You will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market. Vote live for the winner!
Demo #1: Presented by Simpplr (10:55-11:00am)
Session Title: Employee Experience: When an Intranet Just Isn’t Enough
Speaker: Randall Kerr, Principal Solutions Consultant, Simpplr
Demo #2: Presented by Interact (11:00-11:05am)
Session Title: How to reach every employee with multichannel communication
Speaker: Nicholas Lethbridge, VP, Strategic Accounts, Interact
Demo #3: Presented by Firstup (11:05-11:10am)
Session Title: Breaking Barriers in Workplace Communication: Case Studies and Insights
Speaker: J.P. Salman, Director, International Communications, Southern Company Gas
Nicholas Lethbridge
VP, Strategic Accounts
Interact
J.P. Salman
Director, Internal Communications
Southern Company
Innovation Theater
Expo Hall
11 :25 AM
11 :25 AM - 11 :40 AM CST (15 mins)
[Main Stage Research Brief] Beyond the Buzzwords: Discovering Real Customer and Employee Experience Trends with SMG Research
In this session, Sarah Kimmel, the Vice President of Research at Simpler Media Group, will explore the real customer and employee experience trends beyond buzzwords. Through SMG research, attendees will discover insights on how to uncover actionable and impactful strategies for their organization. This session aims to provide a deeper understanding of the current customer and employee experience landscape and equip attendees with the knowledge to improve their own experiences.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
11 :40 AM
11 :40 AM - 12 :05 PM CST (25 mins)
[Main Stage Panel] Building a Diverse, Equitable, and Inclusive Workplace: Insights from Austin SHRM
Diversity, equity, and inclusion (DEI) have become critical issues for organizations looking to create a workplace that fosters belonging, creativity, and innovation. In this panel discussion, we'll hear from Billie Wright, President of the Austin chapter of the Society for Human Resource Management (SHRM), and Angela Shaw, Senior Vice President of Talent at Amplify Credit Union. They will share their insights and experiences in driving DEI initiatives and creating a more inclusive workplace culture. They'll discuss strategies for overcoming common challenges and offer practical advice for organizations looking to implement DEI initiatives. Whether you're an HR professional, a manager, or a business leader, this session will provide you with valuable insights into creating a more diverse, equitable, and inclusive workplace.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
12 :05 PM
12 :05 PM - 12 :20 PM CST (15 mins)
[Main Stage Interview] "10 Good Minutes" with LinkedIn's Laurel Dzneladze on Digital Employee Communications
In this 10-minute interview, Sam Marshall, CEO of ClearBox Consulting, sits down with Laurel Dzneladze, Employee Communications Digital Platform Leader at LinkedIn, to discuss the challenges and opportunities of digital employee communications. Laurel shares her insights on how companies can effectively engage their employees in the digital age, the role of technology in employee communications, and the future of the industry. Join us for this insightful conversation and discover how you can elevate your employee communications strategy.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Sam Marshall
Consultant: Intranet, collaboration, SharePoint strategy, digital workplace
ClearBox Consulting Ltd.
Laurel Dzneladze
Employee Communications Digital Platforms Leader
LinkedIn
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
12 :30 PM
12 :30 PM - 1 :20 PM CST (50 mins)
Expo & Lunch
What do you get when you explore an Expo Hall with over 60 providers, plenty of demos, pop-up presentations, games and entertainment? Hungry! With our grab & go lunch service throughout the Expo Hall, you’ll have everything you need to get re-energized and back to making valuable CONNECTions. Make sure to swing by one of the four Innovation Stage sessions for the latest thought leadership, in bite-size format!
Expo
Expo Hall
12 :40 PM
12 :40 PM - 1 :00 PM CST (20 mins)
[Innovation Theater]
Grab lunch and take in some bite-sized learning while on break, with this thought leadership session presented on the Reworked Innovation Stage.
Innovation Theater
Expo Hall
1 :30 PM
1 :30 PM - 2 :30 PM CST (1 hr)
[Breakout] AI and the Pace of Change: How to Stay Relevant (and Where to Invest) in a Rapidly-Evolving World
This hyper-interactive session, moderated by Kate Cox, Associate Managing Editor at Reworked, and led by tech journalist and author Alex Kantrowitz, will explore the rapidly evolving landscape of AI and ML in the workplace. From internal AI tooling reducing workloads to creating new opportunities for innovation, Kantrowitz will draw on real-world examples of how tech giants are using AI to stay ahead of the curve and provide attendees with a roadmap for navigating the transformative power of automation in the workplace. With real-time Q&A with the audience, this session promises to be informative and engaging.
Alex Kantrowitz
Founder
Big Technology
Kate Cox
Assoc. Managing Editor, Reworked
Simpler Media Group
Breakout
408-409
1 :30 PM
1 :30 PM - 2 :30 PM CST (1 hr)
[Breakout] HR Law and EX: Understanding the Impact on Organizational Culture
In this session, attendees will explore the relationship between HR law and employee experience, and how it can impact organizational culture. We will discuss various factors that influence this relationship and provide practical insights on how to create a positive culture while maintaining compliance with HR laws.
Breakout
402-403
1 :30 PM
1 :30 PM - 2 :30 PM CST (1 hr)
[Breakout] The State of the Digital Workplace in 2023
The digital workplace is at an inflection point. Hybrid work models have become normalized, generative AI has infiltrated the workforce and organizations are realizing just how much they can accomplish for employees. Join Host Sarah Kimmel, VP of Research for Reworked/CMSWire as she presents the most relevant findings from our annual State of the Digital Workplace report. You’ll also hear from Reworked Editor in Chief Siobhan Fagan, Reworked Research Editor Nidhi Madhavan and Sam Marshall of Clearbox Consulting as they discuss challenges, opportunities and next steps for the digital workplace.
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Nidhi Madhavan
Research Editor
Reworked
Sam Marshall
Consultant: Intranet, collaboration, SharePoint strategy, digital workplace
ClearBox Consulting Ltd.
Breakout
406
2 :30 PM
2 :30 PM - 2 :50 PM CST (20 mins)
[Coffee Break]
Indulge in a revitalizing coffee or your favorite beverage, and mingle with fellow attendees in our stunning pre-function space on the third floor. Then, buckle up for an electrifying finale as we bring the conference to a close with our awe-inspiring keynote speakers in the illustrious Lodestar Ballroom!
Break / Meal
Lonestar Foyer (3rd floor)
2 :50 PM
2 :50 PM - 3 :00 PM CST (10 mins)
[Day 2 Highlights & Closing Remarks]
Our Reworked Editor in Chief, Siobhan Fagan will highlight the key happenings from day 2 of CONNECT 2023 as we head into our closing keynotes of the conference.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
3 :00 PM
3 :00 PM - 3 :30 PM CST (30 mins)
[Keynote] Creating Change — The Neuroscience of Motivation
Motivation is a complex process deeply rooted in the brain. The good news is that the brain is constantly active and always motivated to do something. But the question is: how do you motivate it toward something with positive consequences and peak performance? In this keynote, Dr. Simon, Cognitive Neuroscientist, Stanford Instructor, and Chief Science Officer at Corporate Visions, will share her cutting-edge neuroscience research and provide three powerful techniques to supercharge motivation. By the end of this keynote, you'll leave with a clear integrated model of motivation, based on how your brain works. Specifically, in this session, you will learn how to:
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
3 :30 PM
3 :30 PM - 4 :20 PM CST (50 mins)
[Closing Keynote & Live Q&A] Ice Lessons, with Celebrity Guest, Ice-T
The creator of a huge music genre, gangsta rap, star actor and inspiration to millions of fans, Ice-T joins CONNECT to close out the event with words of wisdom that cross all industries, all people, all lives. In the face of constant adversity, keep it real with words from the original hustler, who overcame enormous odds in the streets of L.A. to succeed, and thrive. This keynote will end with an open Q&A for audience members to ask Ice their burning questions!
About our keynote speaker:
Ice’s life has often been defined by overcoming adversity. As a child he lost both of his parents and at 17 started living on his own in south-central LA, while the violent and infamous gang culture exploded, and faced being a teen father. In the face of those challenges, Ice-T joined the army, where he learned the power of discipline.
Ice-T is known for becoming a master criminal but it was during this time that a horrific accident led him to debut a new rap musical form and realize a talent for street poetry in the form of gangsta rap. He overcame the record labels who denied his talent and called the genre a fad, to become one of the most well-known rap stars ever.
Time and time again Ice was thrown into adversity. The tune of his life was the repetitive obstacle, opportunity, obstacle, opportunity. His mindset at every juncture brought him success.
Meet Ice-T in person and snap a selfie after his talk concludes. Don't miss this once in a lifetime opportunity!
Followed by a 10-20 min Live Q&A
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
4 :30 PM
4 :30 PM - 4 :50 PM CST (20 mins)
[Photo Opp & Champagne Toast] with Celebrity Guest, Ice-T
Join us as we toast the close of an amazing CONNECT conference with our CMSWire and Reworked speakers, attendees, sponsors, editorial and research teams! Meet Ice-T in person and snap a selfie after his talk concludes. Celebrate all of your outstanding new CONNECTions and, if you're staying the weekend to enjoy the city, sun and pool, make sure to grab a team member for a discount code at one of the hotel's five gorgeous indoor/outdoor eateries.
Networking Opportunity
Lone Star Ballroom (A-E), 3rd Fl
Wednesday, May 10
7 :30 AM
7 :30 AM - 5 :00 PM CST (9 hrs 30 mins)
VIP Registration
VIP Experience
3rd Floor Foyer
8 :00 AM
8 :00 AM - 9 :00 AM CST (1 hr)
VIP Breakfast
Experience premier networking at its finest in our VIP-only lounge. Indulge in the breakfast spread while mingling with like-minded peers and executives deep in the weeds of digital experience initiatives in their organizations. Don't miss out on this exclusive chance to elevate your career and expand your network.
Access to the VIP Lounge is exclusive to VIP registrants, speakers and select sponsor guests. If you’re looking to run into a keynote, masterclass or breakout speaker, VIP is the place to be. Take advantage of the opportunity for 1:1 or small group conversations on the fly.
Talk about a VIP water cooler experience! Secure your spot now, as VIP passes are limited.
VIP Experience
3rd Floor Lone Star Salons (G-F)
9 :00 AM
9 :00 AM - 10 :30 AM CST (1 hr 30 mins)
[Master Class] Designing a Future-ready Workforce: Framework and Leadership Strategies
Discover the key principles and strategies for designing and implementing a successful Future-ready Workforce program in your organization. This master class will provide a comprehensive framework for building a sustainable program that enables you to focus on the skills, capabilities and technologies to support your people to succeed in a digital world. Learn how to effectively lead and manage workforce initiatives, gain buy-in from stakeholders, and create a roadmap for success. Through interactive discussions and real-world case studies, you will leave with actionable insights to transform your organization's approach to ensuring that your people are future-ready.
Audience will learn:
Master Class
307
9 :00 AM
9 :00 AM - 10 :30 AM CST (1 hr 30 mins)
[Master Class] Top of the Mountain: Leadership Practices to Build a Culture for Hybrid Success
Are you striving to reach the top of the mountain on the climb to success at your organization? If you aspire to be among the next generation of leaders to reach the summit, it is critical to have key leadership skills to engage and motivate your teams to achieve higher performance. Leadership begins with those who hone their personal and interpersonal skills. To be seen as a leader, you need to learn to influence people, give meaningful feedback, drive change and produce results. This workshop can help you and/or your aspiring employees attain those goals.
Master Class
310
9 :00 AM
9 :00 AM - 10 :30 AM CST (1 hr 30 mins)
[Master Class] Employee & Work Monitoring: Balancing Risks, Negativity and Business Intelligence
Join Alan Pelz-Sharpe, CEO of Deep Analysis, in this thought-provoking and timely workshop on monitoring employees and employee work. As organizations navigate the challenges of distributed and hybrid teams, the need for effective business intelligence and collaboration has never been greater. However, monitoring employees and their work activities raises important questions about privacy, ethics, and trust in the workplace.
In this Master Class, Alan Pelz-Sharpe will provide insights and perspectives on how organizations can strike a balance between the risks and benefits of employee monitoring.
Through real-world examples and case studies, Alan will delve into the various aspects of employee monitoring, including technological tools and strategies, legal and ethical considerations, and the impact on employee morale and productivity.
Attendees will:
Master Class
306
10 :45 AM
10 :45 AM - 12 :15 PM CST (1 hr 30 mins)
[Master Class] Leading the Future-ready Workforce
In this master class, we will unlock the power of the future-ready workforce framework by examining who should lead these efforts and how you would know if you were making progress. We will explore several case studies of companies who are making significant progress to create sustainable value for the enterprise. Learn how to take the outcomes of the first session, and apply those to creating data-informed decisions for ongoing optimization. We will discuss the challenges of who should lead these efforts, how to avoid the pitfalls, and strategies for monitoring, evaluating, and optimizing your initiatives to continuously improve the ability for employees to be future-ready.
Audience will explore:
Master Class
307
10 :45 AM
10 :45 AM - 12 :15 PM CST (1 hr 30 mins)
[Master Classes] How to Create a Culture that Drives Customer-Centricity
Elevate your organization through this exhilarating workshop designed to transform your company into a customer-centric powerhouse. This interactive session offers practical tips on designing customer-centric teams, driving customer-centricity throughout your organization.
Our experienced facilitator, Howard Tiersky, will lead you through hands-on exercises and insightful discussions, providing you with the necessary tools to drive meaningful change in your organization. Don't miss out on this incredible opportunity to take your company to the next level.
Master Class
303
10 :45 AM
10 :45 AM - 12 :15 PM CST (1 hr 30 mins)
[Master Class] From Theory to Practice: A Hands-On Masterclass on Employee Engagement Strategies and Implementation
In this masterclass, Tom DeWitt, Ph.D., Director of Customer Experience Management at Michigan State University will present a comprehensive employee engagement approach incorporating a 15-measurement scoring system. Through practical implementations and strategies, Dr. DeWitt will guide leaders on how to structure their internal systems and communicate for optimal employee engagement. The session will be hands-on, with real-time examples and best practices from years of research.
By the end of this session, attendees will:
Master Class
304
12 :15 PM
12 :15 PM - 1 :30 PM CST (1 hr 15 mins)
VIP Lunch
Experience premiere networking at its finest in our VIP-only lounge. Indulge in the lunch spread while mingling with like-minded peers and executives deep in the weeds of digital experience initiatives in their organizations. Don't miss out on this exclusive chance to elevate your career and expand your network.
Access to the VIP Lounge is exclusive to VIP registrants, speakers and select sponsor guests. If you’re looking to run into a keynote, masterclass or breakout speaker, VIP is the place to be. Take advantage of the opportunity for 1:1 or small group conversations on the fly.
Talk about a VIP water cooler experience! Secure your spot now, as VIP passes are limited.
VIP Experience
12 :45 PM
12 :45 PM - 1 :30 PM CST (45 mins)
[Roundtable] Advice from the Trenches: Leading Transformational Change
In a tightening economy, leaders are challenged with delivering value and measurable return on every initiative they champion. What initiatives will truly be transformational for the organization? What is the C-Suite looking for? How do you build the business? What are the must-have technologies for the modern organization? Join Director of IT of Guardant Health, Dave McCandless as he leads a discussion about:
311
12 :45 PM
12 :45 PM - 1 :30 PM CST (45 mins)
[Roundtable] How to Reach Every Employee with Multichannel Communication
Many companies now offer their staff a mix of remote, flexible, and on-location working arrangements. This creates a new challenge for internal communicators; in a dispersed environment, how can you keep individuals connected to the organization, important messages, and each other?
Join this roundtable discussion with Nick Lethbridge (VP Strategic Accounts at Interact) and guests, as they outline how to use modern intranets and multichannel communications strategies to overcome disconnection and reach every employee.
Key Takeaways:
Followed by a Live Q&A
Roundtable Discussion
309
1 :30 PM
1 :30 PM - 3 :00 PM CST (1 hr 30 mins)
[Master Classes] Driving Innovation for Employee Experience: Leveraging Data, AI, Large Language Models and ChatGPT
Aaron Kim, Senior Director and Head of Digital Workplace Solutions at RBC will present a master class session on leveraging data, visualization, AI, large language models, and ChatGPT to enhance employee experience. During the session, attendees will gain insights into the role of these technologies in improving the employee experience and how they can be used to drive innovation. The session will focus on practical examples of how data, AI and large language models can create a more personalized and engaging employee experience.
During the session, Aaron will discuss how these technologies can be used to drive innovation and cover practical examples of how these technologies can be leveraged to create a more personalized and engaging experience for employees.
Key takeaways from this session will include:
Master Class
306
1 :30 PM
1 :30 PM - 3 :00 PM CST (1 hr 30 mins)
[Master Class] Managing Organizations & Teams Through Chaos
In this masterclass, Alysha Campbell, CEO of Culture Shift HR, will share her expertise on managing organizations and teams through times of chaos. As leaders, it's important to be able to navigate and adapt to unexpected challenges that can arise at any time. Alysha will discuss strategies and best practices for maintaining productivity, communication, and overall team morale during these challenging times.
Attendees will learn:
Master Class
310
1 :30 PM
1 :30 PM - 3 :00 PM CST (1 hr 30 mins)
[Master Class] Intranets and your Digital Workplace - What Does Great Look Like in 2023 and beyond?
The rapid shift to hybrid work has meant that truly great digital workplaces that deliver an integrated employee experience are more important than ever. But what makes achieving this hard is that there are so many elements to get right. Within this, intranets continue to play a critical role, and it's essential to be clear about how an intranet fits alongside other tools for collaboration, employee engagement and employee services.
Join this masterclass to learn from Sam Marshall who has over 20 years experience in the field. Sam will present a tried-and tested framework for planning a digital workplace that helps organizations make step-by-step progress while preserving a strategic vision.
The insights provided are supported by several thousand hours of independent research into leading trends in intranet and employee experience platforms, as well as practical implementations.
This master class is designed for stakeholders and practitioners in key functions such as Communications, IT and HR.
In this Master Class you will:
Master Class
305
3 :15 PM
3 :15 PM - 4 :45 PM CST (1 hr 30 mins)
[Master Class] Smarter, Not Harder: How AI Is Changing Employee Experience
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Master Class
306
3 :15 PM
3 :15 PM - 4 :45 PM CST (1 hr 30 mins)
[Master Classes] Design Thinking for Employee Empowerment & Experience Transformation
In this session, Andrew Lindsay, Head of Enterprise Design + User Experience at The Kraft Heinz Company, will explore how design thinking can transform your employee experience (EX) from a mere process into a true business differentiator. Lindsay will share his insights into rethinking EX from the ground up, emphasizing the importance of understanding the end-to-end journey, both analog and digital touchpoints. Attendees will learn to utilize service design frameworks to create a seamless and efficient EX process. Join us to gain practical advice and strategies for empowering your employees and enhancing your organization's success.
Audience Takeaways:
Master Class
304
3 :15 PM
3 :15 PM - 4 :45 PM CST (1 hr 30 mins)
[Master Classes] Building Meaningful Connections: The Art of Authentic Networking
Join Thom Singer for this insightful and inspiring master class, and learn how to become a master of authentic networking. In this highly engaging and informative master class, Thom Singer CEO of the Austin Tech Council will share his proven strategies for building meaningful connections that go beyond surface-level conversations. He will discuss the importance of being intentional and genuine in networking and how to build trust with others in a way that is natural and effortless.
Through his practical tips and relatable anecdotes, Thom will inspire and equip attendees to take their networking to the next level. They will learn how to create a memorable first impression, how to cultivate relationships that lead to mutually beneficial outcomes, and how to leverage their networks to achieve their professional goals.
During this session, attendees will:
Master Class
307
5 :00 PM
5 :00 PM - 7 :00 PM CST (2 hrs)
VIP Reception
VIP attendees are invited to our exclusive opening night reception on the JW's luxurious pool deck and outdoor lounge. Experience the beautiful Austin skyline and a lovely, warm Texas Spring evening.
Attendees can mix and mingle with other VIP attendees, the CMSWire and Reworked staff and select speakers. Enjoy the amenities of several private bars, scrumptious hors d’oeuvres and a local DJ while making new connections in a chic, relaxed atmosphere.
Should inclement weather occur, we shall gather on the third level to partake in identical revelry and socializing!
VIP Experience
Thursday, May 11
7 :00 AM
7 :00 AM - 7 :30 AM CST (30 mins)
The Wellness Experience
Wake up and begin your day with a 20 minute morning walk or run along the Colorado river (also known as Lady Bird Lake). Meet in the JW lobby at 7am — look for the handsome young fellow wearing a gray CONNECT trucker hat.
The group will depart at 7:05 and head to the riverside trails. You may chose to walk or run, as you desire. Note that the Austin Rowing Club, to the left as you hit the river also has a cute cafe on the river's edge.
Make new friends as you make a healthy start to your day! Note that plans may be impacted by the weather, but for now it's looking good.
Hotel Lobby
7 :00 AM
7 :30 AM
7 :30 AM - 8 :30 AM CST (1 hr)
Expo & Breakfast
What better way to kickstart your day than with a delicious breakfast spread and Expo Hall all under one roof? CONNECT is the only large event in North America that gathers the top echelon of customer experience and employee experience practitioners. Whether you are a CMSWire CONNECT or Reworked CONNECT attendee, you will have full access to the combined expo hall.
Discover new technologies, learn from industry leaders, and network with your peers. The expo will feature interactive exhibits, informative sessions and hands-on demonstrations, giving you the chance to see the latest advancements in your field and get a firsthand look at how they can benefit your business.
Make sure to check back into the Expo throughout the day. There will be plenty of opportunities to learn and explore. Enjoy games, charging stations, music, and entertainment, as well as demos and thought-leadership pop-up presentations.
Expo
Expo Hall
8 :30 AM
8 :30 AM - 8 :35 AM CST (5 mins)
[Welcome] CEO, Brice Dunwoodie Opens CONNECT 2023
CEO and Founder Brice Dunwoodie opens CONNECT 2023 with a look at how we got here... and what you can expect from 2 days of incredible content, networking and fun.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
8 :35 AM
8 :35 AM - 9 :10 AM CST (35 mins)
[Opening Keynote] Overhyped or Underhyped? The Trends & Tech Shaping the Next Decade of Digital Experiences
Scott Galloway, New York Times Best Selling author, serial entrepreneur, and Professor of Marketing at NYU’s Stern School of Business will deliver a captivating keynote session on the trends and technologies shaping the next decade of digital experiences for both customers and employees. Galloway will explore the overhyped and underhyped trends and share his perspective on how companies can create a competitive advantage in this rapidly evolving landscape. Galloway will delve into the impact of AI and automation, the rise of fintech and remote work, and the future of transportation.
Q&A facilitated by Reworked Editorial.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
9 :15 AM
9 :15 AM - 9 :35 AM CST (20 mins)
[Case Study - Presented By FirstUp] What Do You Want To Be When You Grow Up?
We're all on a journey. But how do those journeys impact the future of work?
Join Chuck Gose, Firstup's Head of Community, and J.P. Salman, Southern Company Gas' Director of Internal Communications, as they chat about their own journeys, plus those of thousands of Southern Company Gas employees as they "FUEL" the future workplace.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Chuck Gose
Head of Community & Industry Insights
Firstup
J.P. Salman
Director, Internal Communications
Southern Company
Keynote
Lone Star Ballroom (A-E), 3rd Fl
9 :45 AM
9 :45 AM - 10 :45 AM CST (1 hr)
Expo & Coffee Break
With so much to take in, we know you’ll need a quick break. Grab a freshly roasted cup of coffee and take in one of our four thought leadership sessions on our two, Innovation Stages. Lounge in our recharging stations and mingle as you recap the day’s sessions and demos ... all without leaving the Expo Hall.
Expo
Expo Hall
9 :50 AM
9 :50 AM - 10 :10 AM CST (20 mins)
[Innovation Theater] Why an Employee Experience Platform is the Centre of Every Modern Digital Workplace Stack
"We have too many tools… There’s too much noise… Nobody uses our workplace comms tools… Employees are turning to shadow IT… What even is an EX platform?”
There are so many roadblocks to getting the digital employee experience right. But what does good look like? It starts with a clear core and a people-first approach. Too often tools are carefully implemented and never used by employees. In this session, we’ll explain how you can create a successful digital employee experience tech stack.
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
10 :15 AM
10 :15 AM - 10 :35 AM CST (20 mins)
[Innovation Theater] Thriving in Tough Times: How to use Workforce Analytics to Drive Results
As companies face economic uncertainty, maximizing workforce efficiency has become a top priority. Join us for a session with Javier Aldrete, SVP of Product at ActivTrak, to learn how workforce analytics provide valuable insights into employee engagement, productivity, and well-being. Discover how ActivTrak's platform can help you answer critical questions, such as how to define effective remote work policies, identify signs of burnout, optimize workload allocation, and reduce costs in your tech stack and real estate portfolio. Walk away with a better understanding of how workforce analytics can help you make data-driven decisions to drive positive results during tough times.
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
10 :50 AM
10 :50 AM - 11 :10 AM CST (20 mins)
[Mainstage Panel] Strategies for Enhancing Customer Experience
During this electrifying executive keynote session, Sean Albertson, Client Experience Measurement & Analytics at Charles Schwab, will share his insights and strategies for improving customer experience. Learn how to identify areas for improvement, implement effective CX measurement tools, and deliver outstanding customer service that sets your business apart. This session is a must-attend for executives looking to enhance their customer experience and gain a competitive edge in their industry.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
11 :15 AM
11 :15 AM - 11 :35 AM CST (20 mins)
[Mainstage Panel] EX Enterprise Experience Brand Panel
Join us for an electrifying and informative executive panel discussion featuring industry titans, Mary Slaughter, Global Head of Employee Experience & Communication at Morningstar and Ashley Perryman, Vice President of Global Human Resources at Spiceworks Ziff Davis who are shaping the enterprise landscape. Gain invaluable insights into these organizations' customer and employee experience initiatives, and discover how they scale their operations to achieve massive success.
Our discussion will be expertly moderated by Siobhan Fagan, Editor-in-Chief at Reworked, ensuring that you won't want to miss this captivating panel session. Get ready to be inspired by these enterprise leaders' visionary leadership and cutting-edge strategies!
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Siobhan Fagan
Editor In Chief
Reworked
Mary Slaughter
Global Head of Employee Experience & Communications
Morningstar
Ashley Perryman
VP, Global Human Resources, Head of People
Spiceworks Ziff Davis
Keynote
Lone Star Ballroom (A-E), 3rd Fl
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] Get in Communicators, We're Building Community
Community is a manifestation of your company’s soul. If you want employees who are engaged, fulfilled, and looking forward to another day at work, they need to feel like they belong. In this workshop we’re creating a "burn book" of all the outdated practices that are no longer serving our profession and building tables so people CAN sit with us.
This expert facilitator will walk you through a simple and effective template for creating and fostering community in your workplace. You’ll leave with an action plan you can implement tomorrow and creative ideas to keep the momentum going.
Breakout
303
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] Transforming Organizational Communication to Improve Cancer Care
Creating technology to help eradicate cancer is essential, and the people who do it need the finest work environment and equipment available. Getting the company knowledge base to new employees was a critical element for successful onboarding, increased productivity, and better decision making. Guardant Health needed to unify employees and company data across silos.
Learn how Guardant Health:
Breakout
407
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] The Science and Design of Productive Workspaces
With people experiencing rising burnout and a lessening sense of connection to their employers, it's essential to explore new ways of being sustainably productive as individuals, teams, and organizations. In this breakout session, Ryan Anderson, Vice President of Global Research & Insights at MillerKnoll, will share insights and data on how our spaces can better support shifts in work patterns and what's working (or not) in corporate and home workspaces worldwide. Together we will unpack how the design of effective workspaces can help knit group of employees into stronger communities, foster a sense of belonging, and provide greater choice to employees seeking more flexibility in their work lives. Join us for this informative and engaging session and learn how you can help your employees (and your business) thrive - both on and off the clock.
Takeaways:
Breakout
408-409
11 :45 AM
11 :45 AM - 12 :30 PM CST (45 mins)
[Breakout] The FUEL to Transform Workplace Communication
Southern Company Gas employee communication needed refuel and recharge, especially with 60% of their workforce never at a desk. The transformation is now complete, and the level of engagement is nothing short of amazing!
Join J.P. Salman to learn how Southern Company Gas worked with leadership to implement their new platform, close the geographic and accessibility gaps, and how this new phase is propelling the company now and into the future.
Breakout
406
12 :30 PM
12 :30 PM - 2 :00 PM CST (1 hr 30 mins)
Expo & Lunch
What do you get when you explore an Expo Hall with over 60 providers, plenty of demos, pop-up presentations, games and entertainment? Hungry! With our continued lunch service, you’ll have everything you need to get re-energized and back to making valuable CONNECTions. Make sure to swing by one of the four Innovation Stage sessions for the latest thought leadership, in bite-size format!
Expo
Expo Hall
12 :40 PM
12 :40 PM - 1 :00 PM CST (20 mins)
[Innovation Theater] Improving User Experience through User Discovery
A common challenge facing any digital workplace program owner is ensuring their platform is easy to use and meets the needs of their employees. It’s easy to put many links or resources on pages and make them look pretty, but if you only measure page views or click throughs you will never learn how well your site works for employees: how effectively does it meet their needs and how easily can they find what they are looking for?
In this session Ted will share how user discovery improves the employee experience in Motorola Solutions’ digital workplace platform called BatChat, powered by LumApps.
You’ll leave with practical, actionable understanding of:
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
1 :05 PM
1 :05 PM - 1 :25 PM CST (20 mins)
[Innovation Theater] Who Should Own the Corporate Intranet?
For years, organizations have struggled with their corporate intranets. Oftentimes developed around Microsoft Sharepoint and rightfully selected and owned by IT departments, these platforms have evolved over the years to become behemoths that are difficult to use. But this does not have to be the case, and those charged with communications and employee engagement are ideal to assume this vital role.
In this session, Staffbase Principal Strategic Advisor and Reworked Contributor Jeff Corbin will discuss the steps needed for communications professionals to successfully strategize, concept, and launch a new intranet, including:
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
1 :30 PM
1 :30 PM - 1 :50 PM CST (20 mins)
[Innovation Theater] Want to Augment EX + CX? Unlock content silos with AI
With the looming recession and ongoing talent crisis, we’re all living in a do more with less reality. Teams everywhere are being asked to achieve greater business outcomes with fewer resources than ever before — all while delivering on increasing customer expectations.
Gartner research shows that 4 out of 5 CEOs are increasing digital technology investments to counter current economic pressures and compensate for a lack of talent. But these tech investments must include AI: which is the only way to provide scalability and truly help teams deliver more with less while surpassing the total experience strategy (CX + EX) expected by customers, employees and executives.
Join this session to learn how AI is transforming the companies and key steps you can take to build an effective AI Search practice:
Innovation Theater
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] Creating Employee Experiences People Love: Perspectives from Practitioners
University Federal Credit Union (UFCU) and New York Life are very different organizations with a secret in common. These winners of the Gallup Exceptional Workplace and Great Place to Work Awards know how to create employee experiences people love.
Join this panel discussion with University Federal Credit Union (UFCU) and New York Life to learn how they do it.
The session will explore the unique ways these different companies use modern intranet software to connect and engage their workforces. They will discuss the team structures behind project success, intranet strategy against business objectives, employee experience and IC priorities, what day to day success looks like, future plans, and more.
Lisa Goddard
Intranet Manager
UFCU
Scott Ashen
Senior Consultant, Digital Workplace Platforms and Strategy
New York Life | Convene Communications
Erin Caldwell
Vice President Marketing
Interact Software
Breakout
407
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] Reimagining the Workplace: Creating an Intelligent Foundation for the Future of Work
The COVID-19 pandemic has transformed how we work, and the employee journey has changed as a result. In a world of hybrid teams, a one-size-fits-all approach is no longer appropriate for designing employee experiences. In this breakout session, Dion Hinchcliffe will share his expertise on how leaders can define and map the employee journey and guide organizations in creating a sustainable and fulfilling workplace. From remote work to hybrid models, the audience will leave with a strong understanding of how to adapt to the new reality of work with three actionable strategies for building a resilient and engaging employee experience.
In this session you will:
Breakout
406
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] The Impact of AI/Large Language Models like ChatGPT on the Digital Workplace
In this engaging breakout, Alan Pelz-Sharpe, Founder of Deep Analysis, and Siobhan Fagan, Editor in Chief of Reworked, delve into the impact of AI/Large Language Models like ChatGPT on the digital workplace. The session will explore the controversial topic and provide insights that can inform decision-making around business intelligence and collaboration across distributed and hybrid teams.
Key Takeaways:
Breakout
408-409
2 :00 PM
2 :00 PM - 2 :50 PM CST (50 mins)
[Breakout] Scaling Design Thinking Across the Enterprise: Empowering Teams and Departments for Success
Join Stephen Riley, Enterprise Design Thinking Practice Co-Founder at Allstate, in this breakout session as he shares his insights on how to scale design thinking across the enterprise. Stephen will discuss the benefits of adopting a design thinking approach, the challenges of scaling it across multiple teams and departments, and how to build a collaborative culture that enables successful design thinking initiatives. Attendees will learn how to effectively implement design thinking methodologies in multiple departments, including HR and product development while fostering cross-functional collaboration that drives innovation and business outcomes.
Key Takeaways:
Breakout
402-403
3 :00 PM
3 :00 PM - 3 :25 PM CST (25 mins)
[Main Stage] Transforming Workforce Engagement: Lessons from Business Leaders
Join us for an exciting main stage panel featuring business leaders who are at the forefront of transforming workforce engagement. Spencer Mains, the Head of Digital Workplace Experience at Pacific Gas & Electric, and Lauren DeYoung, Workplace Futures Director at Allstate, will share their insights and experiences on how to create an engaged and motivated workforce in today's rapidly changing business environment. Moderated by Dion Hinchcliffe, VP/Analyst at Constellation Research, this session promises to be an engaging and informative discussion that will provide valuable lessons for anyone looking to improve their workforce engagement strategies. Don't miss out on this opportunity to learn from the experts and transform the way you engage with your employees!
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VIP attendees will receive priority, reserved seating. Get up close and personal with our speaker!
Dion Hinchcliffe
VP and Principal Analyst
Constellation Research, Inc.
Spencer Mains
Head of Digital Workplace Experience
Pacific Gas & Electric
Lauren DeYoung
Workplace Futures Director
Allstate
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
3 :30 PM
3 :30 PM - 3 :50 PM CST (20 mins)
[Main Stage] Navigating the Hybrid Workplace: Strategies for Engagement and Innovation
As the world navigates a new era of work, hybrid workplaces have emerged as a dominant trend. With a mix of remote and in-office work, this new model presents unique challenges and opportunities for organizations. In this breakout session, Dante Raggazzo, Director of Digital Workplace, and Jennifer Leemann, VP of Comms, both from Tapestry, will share insights and strategies for driving engagement and innovation in a hybrid workplace. Drawing from their experiences leading a global team through the pandemic, they will explore best practices for communication, collaboration, and creativity in a hybrid environment. Participants will leave with actionable takeaways to apply in their own organizations, and a deeper understanding of how to thrive in the hybrid workplace of the future.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our speaker!
Dante Ragazzo
Senior Director, Digital Workplace
Tapestry
Jennifer Leemann
Vice President Communications
Tapestry
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
4 :00 PM
4 :00 PM - 4 :05 PM CST (5 mins)
[Day 1 Highlights]
CMSWire's Managing Editor, Dom Nicastro, highlights the key happenings from day 1 of CONNECT 2023 with humor and expert insights.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
4 :05 PM
4 :05 PM - 4 :25 PM CST (20 mins)
[Main Stage Interview] Driving Innovation and Growth: Lessons from Karna Crawford, Former US CMO of Ford
Join us for a captivating main stage interview with Karna Crawford, former US Chief Marketing Officer of Ford, as she shares her insights on driving innovation and growth in a rapidly changing market. With decades of experience leading marketing and communication strategies for some of the world's most iconic brands, Karna will discuss the key drivers of success. From leveraging technology to fostering a culture of creativity and collaboration, Karna will offer practical advice for businesses looking to stay ahead of the curve. Don't miss this opportunity to learn from one of the most accomplished marketing executives of our time.
Followed by a Live Q&A
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Karna Crawford
Head of US Marketing
(formerly) Ford Motor Company
Drew Ianni
Chief Content Officer
Simpler Media Group (CMSWire & Reworked)
Keynote
Lone Star Ballroom (A-E), 3rd Fl
4 :25 PM
4 :25 PM - 5 :00 PM CST (35 mins)
[Keynote] Investing in your Workforce, is Investing in your Customers
In this keynote address, Professor Kristine Dery shares the findings from her years of research - including the latest data and case studies captured pre-, during and post- pandemic, on the dynamic between technology and the way that people work, including the design and management of the workplace to understand how organizations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era.
Q&A facilitated by Reworked / CMSWire Editorial.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
5 :05 PM
5 :05 PM - 5 :20 PM CST (15 mins)
[Keynote] The Power of Serendipity
Get inspired to get the most out of your evening networking reception -- and make the most of your new CONNECTions -- with this powerful keynote by 2-time Olympian Lina Taylor.
You’ve committed to CONNECT. Now, let’s make it happen! In this quick preface to the Networking Reception, get inspired by Lina's story of serendipity and how she took advantage of opportunities to persist - and succeed.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Keynote
Lone Star Ballroom (A-E), 3rd Fl
5 :30 PM
5 :30 PM - 7 :00 PM CST (1 hr 30 mins)
Expo & CONNECT '23 NETWORKING RECEPTION
The combination of the Expo Hall and our CONNECT 2023 Networking Reception is one you don’t want to miss. The evening reception will feature plenty of games, a hosted bar and delicious hors d’oeuvres. Plus, enjoy some entertainment in the city known for being the Live Music Capital of the World! Bring your boots and your best moves.
Expo
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
Friday, May 12
7 :00 AM
7 :00 AM
7 :00 AM - 7 :30 AM CST (30 mins)
The Wellness Experience
Wake up and begin your day with a 20 minute morning walk or run along the Colorado river (also known as Lady Bird Lake). Meet in the JW lobby at 7am — look for the handsome young fellow wearing a gray CONNECT trucker hat.
The group will depart at 7:05 and head to the riverside trails. You may chose to walk or run, as you desire. Note that the Austin Rowing Club, to the left as you hit the river also has a cute cafe on the river's edge.
Make new friends as you make a healthy start to your day! Note that plans may be impacted by the weather, but for now it's looking good.
Hotel Lobby
7 :30 AM
7 :30 AM - 9 :00 AM CST (1 hr 30 mins)
Expo & Breakfast
Kickstart day 2 with sustenance and exploration in our CONNECT Expo! Discover new technologies, learn from industry leaders, network and enjoy some fresh breakfast bites. The expo will feature interactive exhibits, informative sessions and hands-on demonstrations, giving you the chance to see the latest advancements in your field and get a firsthand look at how they can benefit your business.
Make sure to check back into the Expo throughout the rest of day 2 . There will be plenty of new opportunities to learn and explore -- earn more game points, charge those devices, and enjoy demos, pop up entertainment and thought leadership throughout.
Expo
Expo Hall
8 :30 AM
8 :30 AM - 8 :50 AM CST (20 mins)
[Breakfast Briefing] The Power of DEI in a Hybrid/Remote Workplace: Benefits, Advantages, and Strategies for Success
Join us for a breakfast briefing session with Sydney Brunson, Executive Director, DE&I at Travere Therapeutics, as we explore the power of Diversity, Equity, and Inclusion (DEI) in a hybrid/remote workplace. Research has shown that employees from marginalized backgrounds thrive in remote or hybrid work environments, and this session Sydney will highlight the benefits and advantages of such work arrangements. She will discuss how hybrid/remote work can be used to further DEI goals and aspirations, as well as share strategies for success. Don't miss this opportunity to learn how to create a more inclusive workplace that fosters employee engagement and success.
Expo
Expo Hall
9 :00 AM
9 :00 AM - 9 :20 AM CST (20 mins)
[Keynote] The Future of Banking with AI: Insights from JPMorgan Chase's Head of Machine Learning
Join us for an electrifying keynote address by Daniel Wu, Head of AI & Machine Learning at JPMorgan Chase, as he delves into the transformative power of AI and its potential to revolutionize the way we live, work, and bank. With recent cutting-edge advancements, AI is no longer a thing of science fiction, but a tangible reality that is shaping our world at an unprecedented pace. Wu will share his personal insights on how AI is taking businesses to new heights. In this session, you will gain a unique perspective on how AI can augment our capabilities, unlock new frontiers of innovation, and empower us to tackle some of the most pressing challenges of our time. Don't miss this thrilling session where you'll explore the frontiers of AI with one of the foremost experts in the field.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Alex Kantrowitz
Founder
Big Technology
Daniel Wu
Head of AI & Machine Learning, Commercial Banking
JPMorgan Chase
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
9 :20 AM
9 :20 AM - 9 :45 AM CST (25 mins)
[Main Stage Roundtable] AI is the New Electricity Roundtable
Artificial Intelligence (AI) has been called the new electricity, rapidly transforming the business and societal landscape. AI is changing the way we work, interact, and live, and it has the potential to solve some of the world's most pressing problems. But with great power comes great responsibility. How can we ensure that AI is used ethically and responsibly? What are the implications of this new technology for the future of work and society?
Join our panel of experts as they explore the impact of AI on business and society. Moderated by Kate Cox, Associate Managing Editor for Reworked, with panelists Aaron Kim, Senior Director and Head of Digital Workplace Solutions at RBC, and Seamus McAteer, CEO of SpeechLab. These experts will share their insights and experiences on how AI is transforming their industries and what the future holds.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Aaron Kim
Senior Director and Head, Digital Workplace Solutions
RBC
Kate Cox
Assoc. Managing Editor, Reworked
Simpler Media Group
Raj Krishnan
Director
Microsoft
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
9 :45 AM
9 :45 AM - 10 :00 AM CST (15 mins)
[Main Stage Roundtable] HR Business Partners Best Practices: Navigating the Changing Landscape
As businesses adapt to an ever-changing environment, HR business partners are critical in supporting organizational success. In this session, Shawnte Holland, Senior HR Partner in Finance at Vanguard and Shaelyn Otikor-Miller, Head of Global Workplace Digital Strategy at Northern Trust, will share best practices for HR business partners to navigate the shifting landscape and provide effective strategic support to their organizations.
Key takeaways:
Shawnte Holland
Senior HR Business Partner, Finance
Vanguard
Shaelyn Otikor-Miller
Senior Vice President and Head of Global Digital Workplace Strategy
Northern Trust Asset Servicing
Carl Rivers
SR HR Business Partner
TikTok
Drew Ianni
Chief Content Officer
Simpler Media Group (CMSWire & Reworked)
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
10 :05 AM
10 :05 AM - 10 :20 AM CST (15 mins)
[Main Stage Interview] "10 Good Minutes" with Kraft Heinz', Andrew Lindsay
In this "10 Good Minutes" interview, Andrew Lindsay, Head of Enterprise Design + UX Experience at The Kraft Heinz Company, shares insights on design thinking and the challenges and opportunities of designing for a global audience.
Andrew Lindsay
Head of Enterprise Design + User Experience
The Kraft Heinz Company
Drew Ianni
Chief Content Officer
Simpler Media Group (CMSWire & Reworked)
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
10 :30 AM
10 :30 AM - 11 :15 AM CST (45 mins)
Expo & Coffee Break
Time to meander! Grab a freshly roasted cup of coffee and take in one of four thought leadership sessions on our two, Innovation Stages. Lounge in our recharging stations, pick up swag at sponsor booths, play and mingle as you recap the day’s sessions and demos ... all without leaving the Expo Hall.
Expo
Expo Hall
10 :30 AM
10 :30 AM - 10 :50 AM CST (20 mins)
[Coffee Briefing] Driving Talent Transformation At Scale
This breakfast briefing session will explore how organizations can drive talent transformation at scale, featuring Heather Knuffke, the Air Force Enterprise Change Manager for the US Air Force. Drawing on her experience leading large-scale change initiatives, Heather will share insights into how to successfully implement talent transformation programs, including overcoming resistance to change, building a culture of continuous learning, and leveraging technology to support skills development. Attendees will gain practical strategies and best practices for driving talent transformation at scale, including:
Expo
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor
10 :30 AM
10 :30 AM - 10 :50 AM CST (20 mins)
[Innovation Theater]
Grab a freshly roasted cup of coffee and take in some bite-sized learning while on break, with this thought leadership session presented on the Reworked Innovation Stage.
Innovation Theater
Expo Hall
10 :55 AM
10 :55 AM - 11 :15 AM CST (20 mins)
[Innovation Theater] Demo Derby
Have some fun on break with this rapid-fire session on the Reworked Innovation Stage. You will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market. Vote live for the winner!
Demo #1: Presented by Simpplr (10:55-11:00am)
Session Title: Employee Experience: When an Intranet Just Isn’t Enough
Speaker: Randall Kerr, Principal Solutions Consultant, Simpplr
Demo #2: Presented by Interact (11:00-11:05am)
Session Title: How to reach every employee with multichannel communication
Speaker: Nicholas Lethbridge, VP, Strategic Accounts, Interact
Demo #3: Presented by Firstup (11:05-11:10am)
Session Title: Breaking Barriers in Workplace Communication: Case Studies and Insights
Speaker: J.P. Salman, Director, International Communications, Southern Company Gas
Nicholas Lethbridge
VP, Strategic Accounts
Interact
J.P. Salman
Director, Internal Communications
Southern Company
Innovation Theater
Expo Hall
11 :25 AM
11 :25 AM - 11 :40 AM CST (15 mins)
[Main Stage Research Brief] Beyond the Buzzwords: Discovering Real Customer and Employee Experience Trends with SMG Research
In this session, Sarah Kimmel, the Vice President of Research at Simpler Media Group, will explore the real customer and employee experience trends beyond buzzwords. Through SMG research, attendees will discover insights on how to uncover actionable and impactful strategies for their organization. This session aims to provide a deeper understanding of the current customer and employee experience landscape and equip attendees with the knowledge to improve their own experiences.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
11 :40 AM
11 :40 AM - 12 :05 PM CST (25 mins)
[Main Stage Panel] Building a Diverse, Equitable, and Inclusive Workplace: Insights from Austin SHRM
Diversity, equity, and inclusion (DEI) have become critical issues for organizations looking to create a workplace that fosters belonging, creativity, and innovation. In this panel discussion, we'll hear from Billie Wright, President of the Austin chapter of the Society for Human Resource Management (SHRM), and Angela Shaw, Senior Vice President of Talent at Amplify Credit Union. They will share their insights and experiences in driving DEI initiatives and creating a more inclusive workplace culture. They'll discuss strategies for overcoming common challenges and offer practical advice for organizations looking to implement DEI initiatives. Whether you're an HR professional, a manager, or a business leader, this session will provide you with valuable insights into creating a more diverse, equitable, and inclusive workplace.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
12 :05 PM
12 :05 PM - 12 :20 PM CST (15 mins)
[Main Stage Interview] "10 Good Minutes" with LinkedIn's Laurel Dzneladze on Digital Employee Communications
In this 10-minute interview, Sam Marshall, CEO of ClearBox Consulting, sits down with Laurel Dzneladze, Employee Communications Digital Platform Leader at LinkedIn, to discuss the challenges and opportunities of digital employee communications. Laurel shares her insights on how companies can effectively engage their employees in the digital age, the role of technology in employee communications, and the future of the industry. Join us for this insightful conversation and discover how you can elevate your employee communications strategy.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Sam Marshall
Consultant: Intranet, collaboration, SharePoint strategy, digital workplace
ClearBox Consulting Ltd.
Laurel Dzneladze
Employee Communications Digital Platforms Leader
LinkedIn
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
12 :30 PM
12 :30 PM - 1 :20 PM CST (50 mins)
Expo & Lunch
What do you get when you explore an Expo Hall with over 60 providers, plenty of demos, pop-up presentations, games and entertainment? Hungry! With our grab & go lunch service throughout the Expo Hall, you’ll have everything you need to get re-energized and back to making valuable CONNECTions. Make sure to swing by one of the four Innovation Stage sessions for the latest thought leadership, in bite-size format!
Expo
Expo Hall
12 :40 PM
12 :40 PM - 1 :00 PM CST (20 mins)
[Innovation Theater]
Grab lunch and take in some bite-sized learning while on break, with this thought leadership session presented on the Reworked Innovation Stage.
Innovation Theater
Expo Hall
1 :30 PM
1 :30 PM - 2 :30 PM CST (1 hr)
[Breakout] AI and the Pace of Change: How to Stay Relevant (and Where to Invest) in a Rapidly-Evolving World
This hyper-interactive session, moderated by Kate Cox, Associate Managing Editor at Reworked, and led by tech journalist and author Alex Kantrowitz, will explore the rapidly evolving landscape of AI and ML in the workplace. From internal AI tooling reducing workloads to creating new opportunities for innovation, Kantrowitz will draw on real-world examples of how tech giants are using AI to stay ahead of the curve and provide attendees with a roadmap for navigating the transformative power of automation in the workplace. With real-time Q&A with the audience, this session promises to be informative and engaging.
Alex Kantrowitz
Founder
Big Technology
Kate Cox
Assoc. Managing Editor, Reworked
Simpler Media Group
Breakout
408-409
1 :30 PM
1 :30 PM - 2 :30 PM CST (1 hr)
[Breakout] HR Law and EX: Understanding the Impact on Organizational Culture
In this session, attendees will explore the relationship between HR law and employee experience, and how it can impact organizational culture. We will discuss various factors that influence this relationship and provide practical insights on how to create a positive culture while maintaining compliance with HR laws.
Breakout
402-403
1 :30 PM
1 :30 PM - 2 :30 PM CST (1 hr)
[Breakout] The State of the Digital Workplace in 2023
The digital workplace is at an inflection point. Hybrid work models have become normalized, generative AI has infiltrated the workforce and organizations are realizing just how much they can accomplish for employees. Join Host Sarah Kimmel, VP of Research for Reworked/CMSWire as she presents the most relevant findings from our annual State of the Digital Workplace report. You’ll also hear from Reworked Editor in Chief Siobhan Fagan, Reworked Research Editor Nidhi Madhavan and Sam Marshall of Clearbox Consulting as they discuss challenges, opportunities and next steps for the digital workplace.
Sarah Kimmel
VP of Research
Simpler Media Group (CMSWire & Reworked)
Nidhi Madhavan
Research Editor
Reworked
Sam Marshall
Consultant: Intranet, collaboration, SharePoint strategy, digital workplace
ClearBox Consulting Ltd.
Breakout
406
2 :30 PM
2 :30 PM - 2 :50 PM CST (20 mins)
[Coffee Break]
Indulge in a revitalizing coffee or your favorite beverage, and mingle with fellow attendees in our stunning pre-function space on the third floor. Then, buckle up for an electrifying finale as we bring the conference to a close with our awe-inspiring keynote speakers in the illustrious Lodestar Ballroom!
Break / Meal
Lonestar Foyer (3rd floor)
2 :50 PM
2 :50 PM - 3 :00 PM CST (10 mins)
[Day 2 Highlights & Closing Remarks]
Our Reworked Editor in Chief, Siobhan Fagan will highlight the key happenings from day 2 of CONNECT 2023 as we head into our closing keynotes of the conference.
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
3 :00 PM
3 :00 PM - 3 :30 PM CST (30 mins)
[Keynote] Creating Change — The Neuroscience of Motivation
Motivation is a complex process deeply rooted in the brain. The good news is that the brain is constantly active and always motivated to do something. But the question is: how do you motivate it toward something with positive consequences and peak performance? In this keynote, Dr. Simon, Cognitive Neuroscientist, Stanford Instructor, and Chief Science Officer at Corporate Visions, will share her cutting-edge neuroscience research and provide three powerful techniques to supercharge motivation. By the end of this keynote, you'll leave with a clear integrated model of motivation, based on how your brain works. Specifically, in this session, you will learn how to:
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
3 :30 PM
3 :30 PM - 4 :20 PM CST (50 mins)
[Closing Keynote & Live Q&A] Ice Lessons, with Celebrity Guest, Ice-T
The creator of a huge music genre, gangsta rap, star actor and inspiration to millions of fans, Ice-T joins CONNECT to close out the event with words of wisdom that cross all industries, all people, all lives. In the face of constant adversity, keep it real with words from the original hustler, who overcame enormous odds in the streets of L.A. to succeed, and thrive. This keynote will end with an open Q&A for audience members to ask Ice their burning questions!
About our keynote speaker:
Ice’s life has often been defined by overcoming adversity. As a child he lost both of his parents and at 17 started living on his own in south-central LA, while the violent and infamous gang culture exploded, and faced being a teen father. In the face of those challenges, Ice-T joined the army, where he learned the power of discipline.
Ice-T is known for becoming a master criminal but it was during this time that a horrific accident led him to debut a new rap musical form and realize a talent for street poetry in the form of gangsta rap. He overcame the record labels who denied his talent and called the genre a fad, to become one of the most well-known rap stars ever.
Time and time again Ice was thrown into adversity. The tune of his life was the repetitive obstacle, opportunity, obstacle, opportunity. His mindset at every juncture brought him success.
Meet Ice-T in person and snap a selfie after his talk concludes. Don't miss this once in a lifetime opportunity!
Followed by a 10-20 min Live Q&A
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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!
Main Stage
Lone Star Ballroom (A-E), 3rd Fl
4 :30 PM
4 :30 PM - 4 :50 PM CST (20 mins)
[Photo Opp & Champagne Toast] with Celebrity Guest, Ice-T
Join us as we toast the close of an amazing CONNECT conference with our CMSWire and Reworked speakers, attendees, sponsors, editorial and research teams! Meet Ice-T in person and snap a selfie after his talk concludes. Celebrate all of your outstanding new CONNECTions and, if you're staying the weekend to enjoy the city, sun and pool, make sure to grab a team member for a discount code at one of the hotel's five gorgeous indoor/outdoor eateries.
Networking Opportunity
Lone Star Ballroom (A-E), 3rd Fl
Reworked CONNECT is produced by Simpler Media Group.
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