Agenda

Conference Schedule & Agenda

Our programming gives you a unique view inside of today’s top performing workplaces and the teams who run them.

60 Sessions

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Wednesday, May 10

7 :30 AM

7 :30 AM - 5 :00 PM CST (9 hrs 30 mins)

VIP Registration

VIP Experience

8 :00 AM

8 :00 AM - 9 :00 AM CST (1 hr)

VIP Breakfast

VIP Experience

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Building the Digital Employee Experience: A Guide to the Framework and Leadership of a Successful DEX Program [Pt 1]

Master Class

Employee Experience: Design, Build, Listen & Optimize

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Enhance your digital workplace and take your intranet to the next level

Master Class

The Digital Workplace: Intranets, Collaboration & Killer Apps

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Employee & Work Monitoring: Balancing Risks, Negativity and Business Intelligence

Master Class

Leadership & the Modern Organization

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Top of the Mountain: Leadership Practices to Build a Culture for Hybrid Success

Master Class

Leadership & the Modern Organization

10 :30 AM

10 :30 AM - 12 :00 PM CST (1 hr 30 mins)

[Master Class] Building the Digital Employee Experience: A Guide to the Framework and Leadership of a Successful DEX Program [Pt 2]

Master Class

Employee Experience: Design, Build, Listen & Optimize

12 :00 PM

12 :00 PM - 1 :30 PM CST (1 hr 30 mins)

VIP Lunch

VIP Experience

1 :30 PM

1 :30 PM - 4 :30 PM CST (3 hrs)

[Master Class] The Digital Workplace: Intranets, Collaboration & Killer Apps

Master Class

The Digital Workplace: Intranets, Collaboration & Killer Apps

1 :30 PM

1 :30 PM - 3 :00 PM CST (1 hr 30 mins)

[Master Class] Future of Work: Intelligence, Automation & Virtual

Master Class

Future of Work: Intelligence, Automation & Virtual

3 :00 PM

3 :00 PM - 4 :30 PM CST (1 hr 30 mins)

[Master Classes] Design Thinking for Employee Empowerment & Experience Transformation

Master Class

Employee Experience: Design, Build, Listen & Optimize

5 :15 PM

5 :15 PM - 7 :00 PM CST (1 hr 45 mins)

VIP Reception

VIP Experience

Thursday, May 11

7 :00 AM

7 :00 AM - 5 :00 PM CST (10 hrs)

Main Registration

7 :00 AM

7 :00 AM - 7 :30 AM CST (30 mins)

The Wellness Experience

7 :30 AM

7 :30 AM - 8 :20 AM CST (50 mins)

Expo & Breakfast

Expo

8 :30 AM

8 :30 AM - 8 :50 AM CST (20 mins)

[Welcome & Case Study] Presented by Firstup

Sponsored By

Keynote

8 :50 AM

8 :50 AM - 9 :35 AM CST (45 mins)

[Opening Keynote] Overhyped or Underhyped? The Trends & Tech Shaping the Next Decade of Digital Experiences

Keynote

9 :45 AM

9 :45 AM - 10 :45 AM CST (1 hr)

Expo & Coffee Break

Expo

9 :50 AM

9 :50 AM - 10 :10 AM CST (20 mins)

[Innovation Theater] Presented by Workvivo

Sponsored By

Innovation Theater

10 :15 AM

10 :15 AM - 10 :35 AM CST (20 mins)

[Innovation Theater] The Power of Workforce Analytics: Thriving in Tough Times

Sponsored By

Innovation Theater

10 :55 AM

10 :55 AM - 11 :35 AM CST (40 mins)

[Mainstage Panel] The Future of Enterprise Experiences

Keynote

11 :45 AM

11 :45 AM - CST

[Breakouts]

Breakout

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Presented by Simpplr

Sponsored By

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Get in Communicators, We're Building Community

Breakout

Employee Experience: Design, Build, Listen & Optimize

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Presented by Firstup

Sponsored By

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Mapping the Hybrid Employee Journey: Strategies for a More Resilient Workplace

Breakout

Employee Experience: Design, Build, Listen & Optimize

12 :30 PM

12 :30 PM - 2 :00 PM CST (1 hr 30 mins)

Expo & Lunch

Expo

12 :40 PM

12 :40 PM - 1 :00 PM CST (20 mins)

[Innovation Theater] Improving User Experience through User Discovery

Sponsored By

Innovation Theater

1 :05 PM

1 :05 PM - 1 :25 PM CST (20 mins)

[Innovation Theater] Presented by Staffbase

Sponsored By

Innovation Theater

1 :30 PM

1 :30 PM - 1 :50 PM CST (20 mins)

[Innovation Theater] 6 Steps to Building a Connected Enterprise with AI

Sponsored By

Innovation Theater

2 :10 PM

2 :10 PM - CST

[Breakouts]

Breakout

2 :10 PM

2 :10 PM - 2 :55 PM CST (45 mins)

[Breakout] Leadership & the Modern Organization

Breakout

Leadership & the Modern Organization

2 :10 PM

2 :10 PM - 2 :55 PM CST (45 mins)

[Breakout] Presented by Interact

Sponsored By

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

2 :10 PM

2 :10 PM - 2 :55 PM CST (45 mins)

[Breakout] Talent Development & Enterprise Learning

Breakout

Talent Development & Enterprise Learning

3 :05 PM

3 :05 PM - 3 :50 PM CST (45 mins)

[Keynotes] EX Insights

Keynote

4 :00 PM

4 :00 PM - 4 :20 PM CST (20 mins)

[Day 1 Highlights & Case Study]

Keynote

4 :20 PM

4 :20 PM - 5 :05 PM CST (45 mins)

[Keynote] The Secret: A Cutting Edge CX-EX Connection

Keynote

5 :05 PM

5 :05 PM - 5 :20 PM CST (15 mins)

[Keynote] The Power of Serendipity

Keynote

5 :30 PM

5 :30 PM - 7 :00 PM CST (1 hr 30 mins)

Expo & CONNECT '23 NETWORKING RECEPTION

Expo

Friday, May 12

7 :00 AM

7 :00 AM - 7 :30 AM CST (30 mins)

The Wellness Experience

7 :00 AM

7 :00 AM - 3 :00 PM CST (8 hrs)

Main Registration

7 :30 AM

7 :30 AM - 8 :45 AM CST (1 hr 15 mins)

Expo & Breakfast

Expo

9 :00 AM

9 :00 AM - 9 :50 AM CST (50 mins)

[Keynote & Panel] AI is the New Electricity

Keynote

10 :00 AM

10 :00 AM - 11 :25 AM CST (1 hr 25 mins)

Expo & Coffee Break

Expo

10 :10 AM

10 :10 AM - 10 :30 AM CST (20 mins)

[Innovation Theater]

Innovation Theater

10 :35 AM

10 :35 AM - 11 :00 AM CST (25 mins)

[Innovation Theater] Demo Derby

Innovation Theater

11 :35 AM

11 :35 AM - 12 :20 PM CST (45 mins)

[SMG Research] The State of Digital Experience in 2023 + Beyond

Keynote

11 :35 AM

11 :35 AM - 12 :20 PM CST (45 mins)

[Breakout] Scaling Design Thinking Across the Enterprise: Empowering Teams and Departments for Success

Breakout

Employee Experience: Design, Build, Listen & Optimize

12 :30 PM

12 :30 PM - 1 :30 PM CST (1 hr)

Expo & Lunch

Expo

12 :40 PM

12 :40 PM - 1 :00 PM CST (20 mins)

[Innovation Theater]

Innovation Theater

1 :05 PM

1 :05 PM - 1 :25 PM CST (20 mins)

[Innovation Theater]

Innovation Theater

1 :40 PM

1 :40 PM - CST

Breakouts

Breakout

1 :40 PM

1 :40 PM - 2 :20 PM CST (40 mins)

[Breakout] The Impact of AI/Large Language Models like ChatGPT on the Digital Workplace

Breakout

Future of Work: Intelligence, Automation & Virtual

1 :40 PM

1 :40 PM - 2 :20 PM CST (40 mins)

[Breakout] Reimagining the Workplace: Creating an Intelligent Foundation for the Future of Work

Breakout

Employee Experience: Design, Build, Listen & Optimize

1 :40 PM

1 :40 PM - 2 :20 PM CST (40 mins)

[Breakout]

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

2 :15 PM

2 :15 PM - 2 :55 PM CST (40 mins)

[Breakout] AI and the Pace of Change: How to Stay Relevant (and Where to Invest) in a Rapidly-Evolving World

Breakout

Future of Work: Intelligence, Automation & Virtual

2 :35 PM

2 :35 PM - 3 :05 PM CST (30 mins)

[Day 2 Highlights & Case Study]

Keynote

3 :05 PM

3 :05 PM - 3 :30 PM CST (25 mins)

[Keynote] Creating Change — The Neuroscience of Motivation

Keynote

3 :30 PM

3 :30 PM - 4 :10 PM CST (40 mins)

[Closing Keynote] Ice Lessons, with Celebrity Guest, Ice-T

Keynote

4 :10 PM

4 :10 PM - 4 :30 PM CST (20 mins)

[Photo Opp & Reception] Give it Forward - with Celebrity Guest, Ice-T

Networking Opportunity

Wednesday, May 10

7 :30 AM

7 :30 AM - 5 :00 PM CST (9 hrs 30 mins)

VIP Registration

VIP Experience

8 :00 AM

8 :00 AM - 9 :00 AM CST (1 hr)

VIP Breakfast

VIP Experience

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Building the Digital Employee Experience: A Guide to the Framework and Leadership of a Successful DEX Program [Pt 1]

Master Class

Employee Experience: Design, Build, Listen & Optimize

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Enhance your digital workplace and take your intranet to the next level

Master Class

The Digital Workplace: Intranets, Collaboration & Killer Apps

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Employee & Work Monitoring: Balancing Risks, Negativity and Business Intelligence

Master Class

Leadership & the Modern Organization

9 :00 AM

9 :00 AM - 10 :30 AM CST (1 hr 30 mins)

[Master Class] Top of the Mountain: Leadership Practices to Build a Culture for Hybrid Success

Master Class

Leadership & the Modern Organization

10 :30 AM

10 :30 AM - 12 :00 PM CST (1 hr 30 mins)

[Master Class] Building the Digital Employee Experience: A Guide to the Framework and Leadership of a Successful DEX Program [Pt 2]

Master Class

Employee Experience: Design, Build, Listen & Optimize

12 :00 PM

12 :00 PM - 1 :30 PM CST (1 hr 30 mins)

VIP Lunch

VIP Experience

1 :30 PM

1 :30 PM - 4 :30 PM CST (3 hrs)

[Master Class] The Digital Workplace: Intranets, Collaboration & Killer Apps

Master Class

The Digital Workplace: Intranets, Collaboration & Killer Apps

1 :30 PM

1 :30 PM - 3 :00 PM CST (1 hr 30 mins)

[Master Class] Future of Work: Intelligence, Automation & Virtual

Master Class

Future of Work: Intelligence, Automation & Virtual

3 :00 PM

3 :00 PM - 4 :30 PM CST (1 hr 30 mins)

[Master Classes] Design Thinking for Employee Empowerment & Experience Transformation

Master Class

Employee Experience: Design, Build, Listen & Optimize

5 :15 PM

5 :15 PM - 7 :00 PM CST (1 hr 45 mins)

VIP Reception

VIP Experience

Thursday, May 11

7 :00 AM

7 :00 AM - 5 :00 PM CST (10 hrs)

Main Registration

7 :00 AM

7 :00 AM - 7 :30 AM CST (30 mins)

The Wellness Experience

7 :30 AM

7 :30 AM - 8 :20 AM CST (50 mins)

Expo & Breakfast

Expo

8 :30 AM

8 :30 AM - 8 :50 AM CST (20 mins)

[Welcome & Case Study] Presented by Firstup

Sponsored By

Keynote

8 :50 AM

8 :50 AM - 9 :35 AM CST (45 mins)

[Opening Keynote] Overhyped or Underhyped? The Trends & Tech Shaping the Next Decade of Digital Experiences

Keynote

9 :45 AM

9 :45 AM - 10 :45 AM CST (1 hr)

Expo & Coffee Break

Expo

9 :50 AM

9 :50 AM - 10 :10 AM CST (20 mins)

[Innovation Theater] Presented by Workvivo

Sponsored By

Innovation Theater

10 :15 AM

10 :15 AM - 10 :35 AM CST (20 mins)

[Innovation Theater] The Power of Workforce Analytics: Thriving in Tough Times

Sponsored By

Innovation Theater

10 :55 AM

10 :55 AM - 11 :35 AM CST (40 mins)

[Mainstage Panel] The Future of Enterprise Experiences

Keynote

11 :45 AM

11 :45 AM - CST

[Breakouts]

Breakout

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Presented by Simpplr

Sponsored By

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Get in Communicators, We're Building Community

Breakout

Employee Experience: Design, Build, Listen & Optimize

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Presented by Firstup

Sponsored By

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

11 :45 AM

11 :45 AM - 12 :25 PM CST (40 mins)

[Breakout] Mapping the Hybrid Employee Journey: Strategies for a More Resilient Workplace

Breakout

Employee Experience: Design, Build, Listen & Optimize

12 :30 PM

12 :30 PM - 2 :00 PM CST (1 hr 30 mins)

Expo & Lunch

Expo

12 :40 PM

12 :40 PM - 1 :00 PM CST (20 mins)

[Innovation Theater] Improving User Experience through User Discovery

Sponsored By

Innovation Theater

1 :05 PM

1 :05 PM - 1 :25 PM CST (20 mins)

[Innovation Theater] Presented by Staffbase

Sponsored By

Innovation Theater

1 :30 PM

1 :30 PM - 1 :50 PM CST (20 mins)

[Innovation Theater] 6 Steps to Building a Connected Enterprise with AI

Sponsored By

Innovation Theater

2 :10 PM

2 :10 PM - CST

[Breakouts]

Breakout

2 :10 PM

2 :10 PM - 2 :55 PM CST (45 mins)

[Breakout] Leadership & the Modern Organization

Breakout

Leadership & the Modern Organization

2 :10 PM

2 :10 PM - 2 :55 PM CST (45 mins)

[Breakout] Presented by Interact

Sponsored By

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

2 :10 PM

2 :10 PM - 2 :55 PM CST (45 mins)

[Breakout] Talent Development & Enterprise Learning

Breakout

Talent Development & Enterprise Learning

3 :05 PM

3 :05 PM - 3 :50 PM CST (45 mins)

[Keynotes] EX Insights

Keynote

4 :00 PM

4 :00 PM - 4 :20 PM CST (20 mins)

[Day 1 Highlights & Case Study]

Keynote

4 :20 PM

4 :20 PM - 5 :05 PM CST (45 mins)

[Keynote] The Secret: A Cutting Edge CX-EX Connection

Keynote

5 :05 PM

5 :05 PM - 5 :20 PM CST (15 mins)

[Keynote] The Power of Serendipity

Keynote

5 :30 PM

5 :30 PM - 7 :00 PM CST (1 hr 30 mins)

Expo & CONNECT '23 NETWORKING RECEPTION

Expo

Friday, May 12

7 :00 AM

7 :00 AM - 7 :30 AM CST (30 mins)

The Wellness Experience

7 :00 AM

7 :00 AM - 3 :00 PM CST (8 hrs)

Main Registration

7 :30 AM

7 :30 AM - 8 :45 AM CST (1 hr 15 mins)

Expo & Breakfast

Expo

9 :00 AM

9 :00 AM - 9 :50 AM CST (50 mins)

[Keynote & Panel] AI is the New Electricity

Keynote

10 :00 AM

10 :00 AM - 11 :25 AM CST (1 hr 25 mins)

Expo & Coffee Break

Expo

10 :10 AM

10 :10 AM - 10 :30 AM CST (20 mins)

[Innovation Theater]

Innovation Theater

10 :35 AM

10 :35 AM - 11 :00 AM CST (25 mins)

[Innovation Theater] Demo Derby

Innovation Theater

11 :35 AM

11 :35 AM - 12 :20 PM CST (45 mins)

[SMG Research] The State of Digital Experience in 2023 + Beyond

Keynote

11 :35 AM

11 :35 AM - 12 :20 PM CST (45 mins)

[Breakout] Scaling Design Thinking Across the Enterprise: Empowering Teams and Departments for Success

Breakout

Employee Experience: Design, Build, Listen & Optimize

12 :30 PM

12 :30 PM - 1 :30 PM CST (1 hr)

Expo & Lunch

Expo

12 :40 PM

12 :40 PM - 1 :00 PM CST (20 mins)

[Innovation Theater]

Innovation Theater

1 :05 PM

1 :05 PM - 1 :25 PM CST (20 mins)

[Innovation Theater]

Innovation Theater

1 :40 PM

1 :40 PM - CST

Breakouts

Breakout

1 :40 PM

1 :40 PM - 2 :20 PM CST (40 mins)

[Breakout] The Impact of AI/Large Language Models like ChatGPT on the Digital Workplace

Breakout

Future of Work: Intelligence, Automation & Virtual

1 :40 PM

1 :40 PM - 2 :20 PM CST (40 mins)

[Breakout] Reimagining the Workplace: Creating an Intelligent Foundation for the Future of Work

Breakout

Employee Experience: Design, Build, Listen & Optimize

1 :40 PM

1 :40 PM - 2 :20 PM CST (40 mins)

[Breakout]

Breakout

The Digital Workplace: Intranets, Collaboration & Killer Apps

2 :15 PM

2 :15 PM - 2 :55 PM CST (40 mins)

[Breakout] AI and the Pace of Change: How to Stay Relevant (and Where to Invest) in a Rapidly-Evolving World

Breakout

Future of Work: Intelligence, Automation & Virtual

2 :35 PM

2 :35 PM - 3 :05 PM CST (30 mins)

[Day 2 Highlights & Case Study]

Keynote

3 :05 PM

3 :05 PM - 3 :30 PM CST (25 mins)

[Keynote] Creating Change — The Neuroscience of Motivation

Keynote

3 :30 PM

3 :30 PM - 4 :10 PM CST (40 mins)

[Closing Keynote] Ice Lessons, with Celebrity Guest, Ice-T

Keynote

4 :10 PM

4 :10 PM - 4 :30 PM CST (20 mins)

[Photo Opp & Reception] Give it Forward - with Celebrity Guest, Ice-T

Networking Opportunity

Kristine Dery

Kristine Dery

Professor of Work, Technology and Innovation, and Academic Research Affiliate at MIT-CISR
Macquarie Business School
Kristine Dery is the Professor of Work, Technology and Innovation at Macquarie Business School, and an Academic Research Fellow with MIT Sloan Center for Information Systems Research (MIT CISR). Kristine’s current research explores what it takes for large companies to transform their workforce to be relevant in a digital world. Together with colleagues at MIT CISR, Kristine has recently published a framework that helps firms understand the degree to which their workforce is future-ready. Kristine’s previous research has explored the employee experience in the context of Agile Ways of Working, Virtual Connectivity, and also what it takes to attract and retain the Talent with the digital skills to successfully deliver on the challenges of new digital business models. She works closely with research colleagues both at MIT CISR and Macquarie Business School to ensure that her research is integrated into the broader context of digital transformation.
KRISTINE'S SESSIONS

Sam Marshall

Sam Marshall

Director
ClearBox
Sam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, working with companies such as Unilever, Vodafone, Diageo, Sony and GSK.  His current activities focus on intranet and digital workplace strategy, and the business side of Microsoft 365. He is the executive author of the annual ClearBox ‘Intranet an Employee Experience Platform’ report, the most comprehensive evaluation of this technology market. Sam is a regular keynote speaker at international conferences and has been named a ‘Contributor of the year’ for his CMSWire column seven years in a row. In 2015 Sam was given the Intranet Now award for 'remarkable contribution to the intranet community'. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes. Email [email protected] or tweet @sammmarshall
SAM'S SESSIONS

Alan Pelz-Sharpe

Alan Pelz-Sharpe

Founder & Principal Analyst
Deep Analysis
Alan has over 25 years of experience in the IT industry, working with various end-user organizations such as FedEx, The Mayo Clinic & Allstate, and vendors from Oracle and IBM to startups worldwide. He focuses his research on innovation and disruption in the Enterprise Software market. Formerly a Partner at The Real Story Group, Consulting Director at Indian Services firm Wipro, Research Director at 451, and VP for North America at industry analyst firm Ovum. Alan is regularly quoted in the press, including the TechCrunch, Wall Street Journal and The Guardian, and has appeared on the BBC, CNBC, and ABC as an expert guest. Alan currently serves on the board of the industry association AIIM International.
ALAN'S SESSIONS

Tiffany Prince

Tiffany Prince

Chief Performance Officer
Prince Performance
Tiffany Prince, internationally renowned speaker, consultant, coach, and owner of Prince Performance LLC, provides training/ facilitation, change management techniques and organizational strategy to a range of companies and industries. She has first-hand knowledge of Technology, US Federal Government, Financial Services and Healthcare sectors. She has designed and coached international development and change programs in the US and EMEA region, working with Fortune 500 companies. Tiffany obtained her Master’s degree in Business Administration, majoring in Global Business Management, from Pepperdine University. She is certified as an ICF ACC Executive Leadership coach and has served in multiple board member roles for the Association of Talent Development (ATD), including as the President of the Metro DC Chapter, VP of Membership of ATD Chicagoland, and recently as a National Advisor for Chapters for ATD. She currently is serving on the Business Intelligence Council of Chief Learning Officer and the Global Council of the Learning and Performance Institute. Tiffany is the author of the book, “Top of the Mountain Leadership: The Future of Performance and Productivity in a Technology Changing World.”
TIFFANY'S SESSIONS

Richard Hartbridge

Richard Hartbridge

Technology Advisor
Microsoft
RICHARD'S SESSIONS

Andrew Lindsay

Andrew Lindsay

Head of Enterprise Design + User Experience
The Kraft Heinz Company
ANDREW'S SESSIONS

Brice Dunwoodie

Brice Dunwoodie

CEO
SMG/CMSWire
Brice Dunwoodie is the founder of Simpler Media Group, the publisher of Reworked and CMSWire, and the creator of the Digital Workplace Experience and DX Summit conferences. Having started his career in large organizations like Oracle and Macromedia (now Adobe), Brice moved in an entrepreneurial direction following the first dot com bubble, co-founding Cylogy, Inc., a boutique digital experience agency, and founding Simpler Media Group, a B2B media, research and events company.
BRICE'S SESSIONS

Scott Galloway

Scott Galloway

Professor of Marketing; Author, Adrift; Co-Host, Pivot; Creator, No Mercy/No Malice
NYU Stern
Scott Galloway is Professor of Marketing at NYU’s Stern School of Business and a serial entrepreneur. He was named one of the world’s best business professors by Poets & Quants. Scott has founded nine companies, including Prophet, Red Envelope, L2, and Section4. He is the New York Times–bestselling author of The Four, The Algebra of Happiness, and Post Corona. Scott has served on the boards of directors of The New York Times Company, Urban Outfitters, Berkeley’s Haas School of Business, Panera Bread, and Ledger. Across his Prof G and Pivot podcasts, No Mercy / No Malice newsletter, and his YouTube channel, he reaches millions. He has won multiple Webby and Best Podcast awards. His latest book, Adrift: America in 100 Charts, debuted on the New York Times bestseller list in October.
SCOTT'S SESSIONS

Siobhan Fagan

Siobhan Fagan

Editor in Chief
Reworked
A NYC-based writer and editor, Siobhan is the Editor-in-Chief for Reworked. Prior to joining CMSWire she worked as a research consultant at the design consultancy, Helsinki Group, as a librarian for the Wildlife Conservation Society and worked on the International Information and Library Review. She has an MLIS, Library and Information Science, from The University of Pittsburgh.
SIOBHAN'S SESSIONS

Sean Albertson

Sean Albertson

Head of Client Experience Measurement & Analytics
Charles Schwab, Inc.
Sean Albertson is the Head of Client Experience Measurement & Analytics at Charles Schwab. Sean and his team provide analysis and actionable insights to leaders within the Investor Services, Advisor Services and Digital Services business units. In addition to traditional survey and research, Sean drives journey & text analytics strategies across Schwab’s contact channels.
SEAN'S SESSIONS

Mary Slaughter

Mary Slaughter

Global Head of Employee Experience & Communications
Morningstar
MARY'S SESSIONS

Kristin Hancock

Kristin Hancock

VP, Community & Engagement
ICology
Just a small town girl living in a fabulous world, Kristin is always looking for magic moments in the employee experience. Her 15+ years in corporate communications have given her a unique perspective on work, life, and how human connection improves both. In 2020 Kristin revitalized the ICology brand, alongside its founder Chuck Gose, her partner in life and work. ICology is now a thriving community of internal communicators who are leading the change in our industry and transforming the future of work, one office at a time. Kristin is a Canadian immigrant living in Indianapolis and learning how to America. When she’s not connecting communicators, she is probably handing out dog biscuits at her local animal shelter.
KRISTIN'S SESSIONS

Dion Hinchcliffe

Dion Hinchcliffe

Chief Technology Officer
Constellation Research
Dion Hinchcliffe is an internationally recognized digital thought leader, best-selling author, business strategist, enterprise architect, transformation consultant, analyst and keynote speaker. He is widely regarded as one of the most influential figures in digital workplace, customer experience, and enterprise IT. Dion has led large IT, CX, and strategy projects around the world for the Fortune 500 and Global 2000 in six continents. Industry analytics firm Onalytica ranks Dion as the #2 influencer globally on the subject of digital transformation. He has keynoted or spoken at hundreds of leading industry conferences including CeBIT, KMWorld, IT Roadmap, Dreamforce, CIO Perspectives, AIIM Conference, and other industry events.
DION'S SESSIONS

Ted Hopton

Ted Hopton

Technology Experience Strategist
Motorola Solutions
In his Technology Experience Strategist role, Ted is focused on maximizing the value that more than 20,000 Motorola Solutions employees get from their LumApps employee experience platform. He has spent over a decade leading digital workplaces in large organizations, and held leadership and product team roles at consulting and software development firms. Ted co-founded the Chicago Online Community Professionals co-working group and has been a frequent speaker at conferences for 20 years. Ted likes fixing up his 100-year-old house, walking Chicago’s neighborhoods with his dog, and escaping to the great outdoors whenever possible to kayak, hike and camp.
TED'S SESSIONS

Lina Taylor

Lina Taylor

Two Time Olympian
Close the Gap
In life and in business, breakthrough transformations don’t just happen. It takes clear goal setting and sharp focus to get from where you are right now to where you want to be. Lina’s life story is an inspiring lesson in doing just that - growing up in communist Bulgaria, she transformed her own circumstances, finding a path to higher education in the United States, becoming a scientist, and later, a two-time Olympian in beach volleyball, entrepreneur, and mother of three. Lina is the founder of Climate Executive Coaching, a global resource for climate and sustainability teams, accelerating their mission through science-based, solution-focused professional coaching. Through her ‘CLOSE the Gap’ leadership training, Lina helps teams and individuals – from senior leaders to young professionals – take the next big leap forward and achieve their goals. Leading companies like Google, Amazon, Deloitte, Microsoft, Intel, Pfizer, Cardinal Health, Comcast and many others draw inspiration from Lina’s principles and her story of resilience, determination, and grit.
LINA'S SESSIONS

Seamus McAteer

Seamus McAteer

CEO
Speechlab
SEAMUS'S SESSIONS

Sarah Kimmel

Sarah Kimmel

VP of Research
Simpler Media Group
As Vice President of Research, Sarah holds overall responsibility for CMSwire.com and Reworked research design and implementation. She leads the internal and client-driven research practice in the areas of digital customer experience and employee experience. Sarah has 20+ years of experience designing and communicating original research across a broad range of technology, HR and L&D topics.  Prior to her current role, Sarah led the research division at Human Capital Media for 8 years, overseeing the LearningElite benchmarking program and all in-house and custom research for Chief Learning Officer and Workforce brands.
SARAH'S SESSIONS

Rich Hein

Rich Hein

Editor in Chief
CMSWire
Rich Hein is Head of Content and Audience Strategy for Simpler Media Group and CMSWire. He has worked in digital technology publishing for nearly two decades, connecting readers with content that matters to them. Previously, Rich spent over 5 years with IDG as their Director of Audience Development and Senior Managing Editor of CIO.com. Prior to that, he was a Managing Editor at Internet.com/Quinstreet, where he ran several sites (including Developer.com and CodeGuru.com) during his 12-year tenure there.
RICH'S SESSIONS

Nidhi Madhavan

Nidhi Madhavan

Research Editor
Reworked
NIDHI'S SESSIONS

Stephen Riley

Stephen Riley

UX Manager, Design Thinking Practice Lead
Allstate
STEPHEN'S SESSIONS

Alex Kantrowitz

Alex Kantrowitz

Founder
Big Technology
Alex Kantrowitz is the Founder & Report for Big Technology. He was most recently a Senior Technology Reporter at BuzzFeed News. His work has been referenced by dozens of major publications, from The New Yorker to The Wall Street Journal to Sports Illustrated. Kantrowitz is a graduate of Cornell University’s School of Industrial and Labor Relations. “Always Day One: How the Tech Titans Plan to Stay on Top Forever” is his first book.
ALEX'S SESSIONS

Carmen Simon

Carmen Simon

Cognitive Neuroscientist, Instructor at Stanford University, and CSO at Corporate Visions
Stanford University, Corporate Visions
Carmen Simon, PhD is Chief Science Officer at Corporate Visions. A Silicon Valley entrepreneur, cognitive neuroscientist, and keynote speaker, Dr. Simon has developed a groundbreaking approach to creating memorable messages that are easy to process, hard to forget, and impossible to ignore―using the latest in brain science. Dr. Simon is the author of Impossible to Ignore: Creating Memorable Content to Influence Decisions. Results from her brain science studies are available at B2B DecisionLabs, the research division of Corporate Visions.
CARMEN'S SESSIONS

Ice-T

Ice-T

Author, MC, Actor
Ice-T
Ice-T not only invented gangster rap, he has lived it. Ice-T is the original embodiment of LA Hip-Hop and a cultural icon. Through his music, his books (The Ice Opinion, Ice: A Memoir of Gangster Life and Redemption-from South Central to Hollywood), and his lecture tours of America’s prisons, high schools, libraries, and colleges (including Harvard, Princeton, and Stanford), Ice-T has become an influential spokesman for America’s youth, regardless of color. Born in New Jersey, Ice-T learned the art of survival pretty fast. An only child whose parents died when he was very young, Ice-T became involved in Los Angeles gangs before spending four years in the army. His first break came when the producers of the film Breakin’ asked him to rap in the movie. He went on to become rap music’s original gangster, writing songs like “Six in the Mornin” and “New Jack Hustler.” Ice-T formed Rhyme Syndicate Records in 1989 and released a string of groundbreaking West Coast rap records. He subsequently formed the thrash metal band Body Count with close high school friend and guitarist Ernie C. Body Count’s 1991 self-titled debut contained the controversial single “Cop Killer.” Body Count was the most critically acclaimed act on the highly successful 1991 Lollapalooza tour, and continues to tour worldwide. As his politics were grabbing headlines, Ice-T’s film and television career was taking off. The controversial personality secured roles in New Jack City, Ricochet, Trespass and Johnny Mnemonic, all while building a flourishing television career. He has numerous independent and documentary film roles to his credit as well. Ice-T currently stars in NBC’s Law & Order: Special Victims Unit as Detective Odafin Tutuola for his 20th season. For three seasons in 2012/2013 Ice and his wife, Coco starred in the E! reality show Ice Loves Coco. As an artist, his reach has crossed into interactive media. He is the voice of “Griffin” in the billion dollar grossing Gears of War 3 & 4 games as well as other popular games like Grand Theft Auto and Scarface. As an author, he has released three books in, the first being, The Ice Opinion (1994), following that there was, Ice: A Memoir of Gangster Life and Redemption-from South Central to Hollywood (2011) and a fictional tale entitled, Kings of Vice (2013). In Jan 2012, Ice premiered his directorial debut, Something from Nothing: The Art of Rap, at the Sundance Film Festival. In Sept 2012 the Ice-T produced documentary Iceberg Slim: Portrait of a Pimp premiered at the Toronto International Film Festival and was released theatrically in 2013. For 2017, Ice produced and starred in Who Shot Biggie and Tupac for FOX. He also released a new Body Count album, that garnered a 2018 Grammy nomination for Best Metal performance and Produced and Hosted Ice Cold Murder for Oxygen.
ICE-T'S SESSIONS

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