Experience premier networking at its finest in our VIP-only lounge. Indulge in the breakfast spread while mingling with like-minded peers and executives deep in the weeds of digital experience initiatives in their organizations. Don't miss out on this exclusive chance to elevate your career and expand your network. 

Access to the VIP Lounge is exclusive to VIP registrants, speakers and select sponsor guests. If you’re looking to run into a keynote, masterclass or breakout speaker, VIP is the place to be. Take advantage of the opportunity for 1:1 or small group conversations on the fly. 

Talk about a VIP water cooler experience! Secure your spot now, as VIP passes are limited.

Get deeply engaged in the proven design and implementation models of successful digital employee experience (DEX) programs in organizations. Participants will learn about the framework and leadership strategies required to build and maintain a DEX program that meets the needs of both employees and the organization. 

Based on years of field research with leading organizations, this DEX master class will help you understand the current digital landscape and its impact on the employee experience, provide a roadmap to your own DEX program, and the tools for measuring its success. 

This master class is designed for professionals in human resources, digital transformation, and employee experience roles who are looking to improve the digital experience for their employees. Through interactive discussions and case studies, participants will gain a comprehensive understanding of DEX and leave with actionable steps to implement in their own organizations.

In this Master Class, you will:

• Understand the current digital landscape and its impact on the employee experience
• Create a DEX roadmap, including different stages of a DEX program and how to identify the key areas where your organization can be most successful
• Learn ways to measure the success of a DEX program, including metrics for employee engagement, productivity, and overall business performance

The rapid shift to hybrid work has meant that truly great digital workplaces that deliver an  integrated employee experience are more important than ever. But what makes achieving this hard is that there are so many elements to get right. Within this, intranets continue to play a critical role, and it's essential to be clear about how an intranet fits alongside other tools for collaboration, employee engagement and employee services.

Join this masterclass to learn from Sam Marshall who has over 20 years experience in the field. Sam will present a tried-and tested framework for planning a digital workplace that helps organisations make step-by-step progress while preserving a strategic vision.  

The insights provided are supported by several thousand hours of independent research into leading trends in intranet and employee experience platforms, as well as practical implementations. 

This master class is designed for sponsors and practitioners in key functions such as Communications, IT and HR.

In this Master Class you will:

• Learn a framework for digital workplace design that you can apply to your own organisation's planning straight away
• Gain clarity on the role of intranets either within or alongside Microsoft 365, Viva and SharePoint
• Access an exclusive showcase of best practice and state of the art examples

Join us for this controversial and important workshop on monitoring employees and employee work. Stay tuned for more details on this session that will support your decision-making around business intelligence and its impact on collaboration across distributed and hybrid teams.

Are you striving to reach the top of the mountain on the climb to success at your organization? If you aspire to be among the next generation of leaders to reach the summit, it is critical to have key leadership skills to engage and motivate your teams to achieve higher performance. Leadership begins with those who hone their personal and interpersonal skills. To be seen as a leader, you need to learn to influence people, give meaningful feedback, drive change and produce results. This workshop can help you and/or your aspiring employees attain those goals.

Get deeply engaged in the proven design and implementation models of successful digital employee experience (DEX) programs in organizations. Participants will learn about the framework and leadership strategies required to build and maintain a DEX program that meets the needs of both employees and the organization. 

Based on years of field research with leading organizations, this DEX master class will help you understand the current digital landscape and its impact on the employee experience, provide a roadmap to your own DEX program, and the tools for measuring its success. 

This master class is designed for professionals in human resources, digital transformation, and employee experience roles who are looking to improve the digital experience for their employees. Through interactive discussions and case studies, participants will gain a comprehensive understanding of DEX and leave with actionable steps to implement in their own organizations.

In this Master Class, you will:

• Understand the current digital landscape and its impact on the employee experience
• Create a DEX roadmap, including different stages of a DEX program and how to identify the key areas where your organization can be most successful
• Learn ways to measure the success of a DEX program, including metrics for employee engagement, productivity, and overall business performance

Experience premiere networking at its finest in our VIP-only lounge. Indulge in the lunch spread while mingling with like-minded peers and executives deep in the weeds of digital experience initiatives in their organizations. Don't miss out on this exclusive chance to elevate your career and expand your network.

Access to the VIP Lounge is exclusive to VIP registrants, speakers and select sponsor guests. If you’re looking to run into a keynote, masterclass or breakout speaker, VIP is the place to be. Take advantage of the opportunity for 1:1 or small group conversations on the fly. 

Talk about a VIP water cooler experience! Secure your spot now, as VIP passes are limited.

Did you come to Reworked CONNECT to learn and practice tangible employee experience skills in Digital Workplace: Intranets, Collaboration & Killer Apps?  If so, then VIP registration -- which includes our Master Classes -- is for you!

Stay tuned as we add the next in our series of Reworked CONNECT Master Classes, 3-hour specialized workshops, here.

Did you come to Reworked CONNECT to learn and practice tangible employee experience skills in workplace intelligence, AI, ChatGPT, Machine Learning?  If so, then VIP registration -- which includes our Master Classes -- is for you!

Stay tuned as we add the next in our series of Reworked CONNECT Master Classes, 3-hour specialized workshops, here.

In this session, Andrew Lindsay, Head of Enterprise Design + User Experience at The Kraft Heinz Company, will explore how design thinking can transform your employee experience (EX) from a mere process into a true business differentiator. Lindsay will share his insights into rethinking EX from the ground up, emphasizing the importance of understanding the end-to-end journey, both analog and digital touchpoints. Attendees will learn to utilize service design frameworks to create a seamless and efficient EX process. Join us to gain practical advice and strategies for empowering your employees and enhancing your organization's success.

Audience Takeaways:

• Learn how to rethink EX from the ground up using design thinking principles
• Understand the importance of analyzing end-to-end employee journeys
• Implement a service design framework that's sure to improve your employee experience

VIP attendees will have access to our exclusive opening night reception to experience the city skyline of Austin, Texas like never before. Attendees can mix and mingle with other VIP attendees, speakers and select sponsor guests on the rooftop pool deck. Enjoy the amenities of a private bar and scrumptious hors d’oeuvres while making connections in a chic, relaxed atmosphere to kick off the VIP conference experience!

Wake up and start the day in in the sun!  Join your peers for one of several group fitness options, including outdoor yoga, or our walking and running groups.  Explore downtown Austin and talk shop while you sweat.

What better way to kickstart your day than with a delicious breakfast spread and Expo Hall all under one roof? CONNECT is the only large event in North America that gathers the top echelon of customer experience and employee experience practitioners. Whether you are a CMSWire CONNECT or Reworked CONNECT attendee, you will have full access to the combined expo hall.

Discover new technologies, learn from industry leaders, and network with your peers. The expo will feature interactive exhibits, informative sessions and hands-on demonstrations, giving you the chance to see the latest advancements in your field and get a firsthand look at how they can benefit your business.

Make sure to check back into the Expo throughout the day.  There will be plenty of opportunities to learn and explore. Enjoy games, charging stations, music, and entertainment, as well as demos and thought-leadership pop-up presentations.

CEO and Founder Brice Dunwoodie opens CONNECT 2023 with a look at how we got here... and what you can expect from 2 days of incredible content, networking and fun. 

Stay tuned as we share exciting news on our keynote case study presented by Firstup!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!

Scott Galloway, New York Times Best Selling author, serial entrepreneur, and Professor of Marketing at NYU’s Stern School of Business will deliver a captivating keynote session on the trends and technologies shaping the next decade of digital experiences for both customers and employees. Galloway will explore the overhyped and underhyped trends and share his perspective on how companies can create a competitive advantage in this rapidly evolving landscape. Galloway will delve into the impact of AI and automation, the rise of fintech and remote work, and the future of transportation. 

Q&A facilitated by Reworked Editorial.

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!

With so much to take in, we know you’ll need a quick break. Grab a freshly roasted cup of coffee and take in one of our four thought leadership sessions on our two, Innovation Stages.  Lounge in our recharging stations and mingle as you recap the day’s sessions and demos ... all without leaving the Expo Hall.

Grab a freshly roasted cup of coffee and take in some bite-sized learning while on break, with this thought leadership session presented by Workvivo on the Reworked Innovation Stage.

As companies face economic uncertainty, maximizing the efficiency of their workforce is essential. Join us for a session with Javier Aldrete, SVP of Product at ActivTrak, to learn how workforce analytics can provide valuable insights into employee engagement, productivity, and well-being. Discover how ActivTrak's platform can help you answer critical questions like the most effective remote work policies, identifying signs of burnout, optimizing workload allocation, and reducing costs in your tech stack and real estate portfolio. Walk away with a better understanding of how workforce analytics can help you make data-driven decisions to drive positive results during tough times.

Key takeaways:

• Understanding the value of workforce analytics for driving positive results
• Best practices for utilizing employee engagement, productivity, and well-being data to make data-driven decisions
• Real-world examples of how ActivTrak's platform has helped companies optimize their workforce during challenging times.

Join us for an electrifying and informative executive panel discussion featuring industry titans shaping the enterprise landscape. Gain invaluable insights into these organizations' customer and employee experience initiatives, and discover how they scale their operations to achieve massive success.

Our esteemed panelists include Sean Albertson, the Head of Client Experience at Charles Schwab, and Mary Slaughter, the Global Head of Employee Engagement and Communications at Morningstar, with additional exceptional panelists to be announced soon. Our discussion will be expertly moderated by Siobhan Fagan, Editor-in-Chief at Reworked, ensuring that you won't want to miss this captivating panel session. Get ready to be inspired by these enterprise leaders' visionary leadership and cutting-edge strategies!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Our CONNECT breakouts are designed to help you take your skills to the next level and give your company a competitive edge by exploring innovative solutions to employee experience challenges. Expert speakers will give you the tools and knowledge to excel in your field. From hands-on exercises to interactive discussions, these sessions are designed to be both informative and engaging.

Dive into this solution-oriented thought leadership session, learn from an expert in the field, and participate in small group interactions and Q&A, in this breakout session presented by Simpplr.

Community is a manifestation of your company’s soul. If you want employees who are engaged, fulfilled, and looking forward to another day at work, they need to feel like they belong. In this workshop we’re creating a "burn book" of all the outdated practices that are no longer serving our profession and building tables so people CAN sit with us.

This expert facilitator will walk you through a simple and effective template for creating and fostering community in your workplace. You’ll leave with an action plan you can implement tomorrow and creative ideas to keep the momentum going.

Dive into this solution-oriented thought leadership session, learn from an expert in the field, and participate in small group interactions and Q&A, in this breakout session presented by Firstup.

The COVID-19 pandemic has transformed how we work, and the employee journey has changed as a result. A one-size-fits-all approach is no longer appropriate for designing employee experiences in a world of hybrid teams. In this breakout session, Dion Hinchcliffe will share his expertise on how leaders can define and map the employee journey and guide organizations in creating a sustainable and fulfilling workplace. From remote work to hybrid models, the audience will leave with a strong understanding of how to adapt to the new reality or work with three actionable strategies for building a resilient and engaging employee experience.

In this session, you will: 

• Examine the challenges hybrid teams face, including productivity
• Understand the different touch points along the employee journey and how they can be customized for hybrid teams, such as onboarding, development, and recognition
• Learn to personalize the employee journey to create tailored experiences for different types of employees in a hybrid setting

What do you get when you explore an Expo Hall with over 60 providers, plenty of demos, pop-up presentations, games and entertainment? Hungry! With our continued lunch service, you’ll have everything you need to get re-energized and back to making valuable CONNECTions.  Make sure to swing by one of the four Innovation Stage sessions for the latest thought leadership, in bite-size format!

A common challenge facing any digital workplace program owner is ensuring their platform is easy to use and meets the needs of their employees. It’s easy to put many links or resources on pages and make them look pretty, but if you only measure page views or click throughs you will never learn how well your site works for employees: how effectively does it meet their needs and how easily can they find what they are looking for?

In this session Ted will share how user discovery improves the employee experience in Motorola Solutions’ digital workplace platform called BatChat, powered by LumApps.

You’ll leave with practical, actionable understanding of:

• Why user discovery sessions are critical to ensure your digital workplace provides value
• How to learn what users really need and ensure you deliver it
• How to do successful user discovery sessions
• What to do with what you learn
   

Grab lunch and take in some bite-sized learning while on break, with this thought leadership session presented by Staffbase on the Reworked Innovation Stage.

With the looming recession and ongoing talent crisis, we’re all living in a do more with less reality. Teams everywhere are being asked to achieve greater business outcomes with fewer resources than ever before — all while delivering on increasing customer expectations.

Gartner research shows that 4 out of 5 CEOs are increasing digital technology investments to counter current economic pressures and compensate for a lack of talent. But these tech investments must include AI: which is the only way to provide scalability and truly help teams deliver more with less while surpassing the total experience strategy expected by customers, employees and executives.

Join this session to learn how AI is transforming the digital workplace and key steps you can take to build an effective AI Search practice:

• Uncover the various AI Search use cases for enterprises
• Learn the 6 key steps to building an effective AI practice
• See how leading enterprises transform their customer and employee journeys

Our CONNECT breakouts are designed to help you take your skills to the next level and give your company a competitive edge by exploring innovative solutions to employee experience challenges. Expert speakers will give you the tools and knowledge to excel in your field. From hands-on exercises to interactive discussions, these sessions are designed to be both informative and engaging.

Dive into this solution-oriented thought leadership session, learn from an expert in the field, and participate in small group interactions and Q&A, in this breakout session on Leadership & the Modern Organization.

Dive into this solution-oriented thought leadership session, learn from an expert in the field, and participate in small group interactions and Q&A, in this breakout session presented by Interact.

Dive into this solution-oriented thought leadership session, learn from an expert in the field, and participate in small group interactions and Q&A, in this breakout session on Talent Development & Enterprise Learning.

In these 20-minute EX talks, hear from enterprise leaders shaping employee experience.  Get an inside look at these organizations' employee experience platforms and digital transformations at scale.  Stay tuned as we announce our speakers!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

CMSWire's Managing Editor, Dom Nicastro, highlights the key happenings from day 1 of CONNECT 2023 with humor and expert insights.

Stay tuned as we share exciting news on our keynote case study!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!

In this keynote address, MIT research scientist Kristine Dery shares the findings from her years of research - including the latest data and case studies captured pre-, during and post- pandemic, on the dynamic between technology and the way that people work, including the design and management of the workplace to understand how organizations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era.

Q&A facilitated by Reworked / CMSWire Editorial.

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Get inspired to get the most out of your evening networking reception -- and make the most of your new CONNECTions -- with this powerful keynote by 2-time Olympian Lina Taylor. 

You’ve committed to CONNECT.  Now, let’s make it happen!  In this quick preface to the Networking Reception, get inspired by Lina's story of serendipity and how she took advantage of opportunities to persist - and succeed.  

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

The combination of the Expo Hall and our CONNECT 2023 Networking Reception is one you don’t want to miss. The evening reception will feature plenty of games, a hosted bar and delicious hors d’oeuvres. Plus, enjoy some entertainment in the city known for being the Live Music Capital of the World! Bring your boots and your best moves.

Wake up and shine on day 2 of CONNECT!  Join your peers for one of several group fitness options, including outdoor yoga, or our walking and running groups. Explore downtown Austin and share fun anecdotes from day 1's programming and party.

Kickstart day 2 with sustenance and exploration in our CONNECT Expo!  Discover new technologies, learn from industry leaders, network and enjoy some fresh breakfast bites. The expo will feature interactive exhibits, informative sessions and hands-on demonstrations, giving you the chance to see the latest advancements in your field and get a firsthand look at how they can benefit your business.

Make sure to check back into the Expo throughout the rest of day 2 . There will be plenty of new opportunities to learn and explore -- earn more game points, charge those devices, and enjoy demos, pop up entertainment and thought leadership throughout.

Join us for an exciting set of speakers on the rapidly developing world of AI!  This keynote & panel combo brings together top AI experts to explore the critical questions facing society as AI increasingly shapes our lives. Join us for a lively discussion that will delve into the implications of AI on absolutely everything — from customer-facing synthetic humans and intelligent agents to learning & development through augmented and virtual reality. Leave with a deep understanding of AI’s criticality to building a robust customer and employee experience, and building a better future for your organization’s key stakeholders.

Stay tuned as we release our additional AI speakers!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Time to meander! Grab a freshly roasted cup of coffee and take in one of four thought leadership sessions on our two, Innovation Stages.  Lounge in our recharging stations, pick up swag at sponsor booths,  play and mingle as you recap the day’s sessions and demos ... all without leaving the Expo Hall.

Grab a freshly roasted cup of coffee and take in some bite-sized learning while on break, with this thought leadership session presented on the CMSWire Innovation Stage.

Have some fun on break with this rapid-fire session on the CMSWire Innovation Stage. You will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market.  Vote live for the winner!

Demo #1: Simpplr

Demo #2: Interact

Join Reworked & CMSWire’s editorial and research experts as they present emerging trends and key takeaways from our annual State of the Digital Customer Experience & Digital Workplace Reports.  With data compiled from our annual studies of more than 2,400 executives, enjoy this unique opportunity to engage with the team as they offer a compelling snapshot of where we are and how DX leaders approach differentiate their approaches to digital experience with customers and employees.

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Join Stephen Riley, UX Manager, Enterprise Customer Experience Lead, and Design Thinking Practice Lead at Allstate, in this breakout session as he shares his insights on how to scale design thinking across the enterprise. Stephen will discuss the benefits of adopting a design thinking approach, the challenges of scaling it across multiple teams and departments, and how to build a collaborative culture that enables successful design thinking initiatives. Attendees will learn how to effectively implement design thinking methodologies in multiple departments, including HR and product development while fostering cross-functional collaboration that drives innovation and business outcomes.

Key Takeaways:

• Understand the benefits and challenges of scaling design thinking across multiple teams and departments
• Learn how to implement design thinking methodologies across multiple departments
• Gain insights on fostering cross-functional collaboration that drives innovation and business outcomes

What do you get when you explore an Expo Hall with over 60 providers, plenty of demos, pop-up presentations, games and entertainment? Hungry! With our grab & go lunch service throughout the Expo Hall, you’ll have everything you need to get re-energized and back to making valuable CONNECTions. Make sure to swing by one of the four Innovation Stage sessions for the latest thought leadership, in bite-size format!

Grab lunch and take in some bite-sized learning while on break, with this thought leadership session presented on the Reworked Innovation Stage.

Grab lunch and take in some bite-sized learning while on break, with this thought leadership session presented on the Reworked Innovation Stage.

Our CONNECT breakouts are designed to help you take your skills to the next level and give your company a competitive edge by exploring innovative solutions to employee experience challenges. Expert speakers will give you the tools and knowledge to excel in your field. From hands-on exercises to interactive discussions, these sessions are designed to be both informative and engaging.

Join us for a look inside LLMs and their impact on the digital workplace, in particular given the recent purchase of ChatGPT by Microsoft. Stay tuned for more details on this session that will support your assessments of workplace intelligence, opportunities in automation and the future of work.

In this session, Dion Hinchcliffe will share his insights on how organizations can create a foundation for the intelligent workplace and leverage technologies such as AI, automation, and virtual reality to improve productivity, efficiency, and employee engagement. By the end of the session, attendees will have a deep understanding of the technologies and strategies needed to transform their workplaces for the future.

In this session participants will: 

• Address the concerns and challenges that come with increased automation. 
• Understand the importance of balancing technology with human skills and abilities.
• Consider how key technologies that will shape the future of work, including AI, machine learning, and virtual collaboration tools, can be integrated into their organizations. 

Dive into this solution-oriented thought leadership session, learn from an expert in the field, and participate in small group interactions and Q&A, in this breakout session.

This hyper-interactive session, moderated by Editor-in-Chief Siobhan Fagan, and led by tech journalist and author Alex Kantrowitz, will explore the rapidly evolving landscape of AI and ML in the workplace. From internal AI tooling reducing workloads to creating new opportunities for innovation, Kantrowitz will draw on real-world examples of how tech giants are using AI to stay ahead of the curve and provide attendees with a roadmap for navigating the transformative power of automation in the workplace. With real-time Q&A with the audience, this session promises to be informative and engaging.
 

Our editors highlight the key happenings from day 2 of CONNECT 2023 with humor and expert insights, as we head into our closing keynotes of the conference.

Stay tuned as we share exciting news on our keynote case study!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speakers!

Motivation is a complex process deeply rooted in the brain. The good news is that the brain is constantly active and always motivated to do something. But the question is: how do you motivate it toward something with positive consequences and peak performance? In this keynote, Dr. Simon, Cognitive Neuroscientist, Stanford Instructor, and Chief Science Officer at Corporate Visions, will share her cutting-edge neuroscience research and provide three powerful techniques to supercharge motivation. By the end of this keynote, you'll leave with a clear integrated model of motivation, based on how your brain works. Specifically, in this session, you will learn how to:

• Explain the core science behind motivating yourself and others
• Discover the most important neurobiological factors that influence healthy motivational drive and motivation deficits
• Use science-based, practical techniques to turn yourself and others into go-getters and peak performers

The creator of a huge music genre, gangsta rap, star actor and inspiration to millions of fans, Ice-T joins CONNECT to close out the event with words of wisdom that cross all industries, all people, all lives.  In the face of constant adversity, keep it real with words from the original hustler, who overcame enormous odds in the streets of L.A. to succeed, and thrive.

About our keynote speaker:

Ice’s life has often been defined by overcoming adversity. As a child he lost both of his parents and at 17 started living on his own in south-central LA, while the violent and infamous gang culture exploded, and faced being a teen father. In the face of those challenges, Ice-T joined the army, where he learned the power of discipline.

Ice-T is known for becoming a master criminal but it was during this time that a horrific accident led him to debut a new rap musical form and realize a talent for street poetry in the form of gangsta rap. He overcame the record labels who denied his talent and called the genre a fad, to become one of the most well-known rap stars ever.

Time and time again Ice was thrown into adversity. The tune of his life was the repetitive obstacle, opportunity, obstacle, opportunity. His mindset at every juncture brought him success.

Meet Ice-T in person and snap a selfie after his talk concludes. Don't miss this once in a lifetime opportunity!

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Join us as we toast the close of an amazing CONNECT conference with our CMSWire and Reworked speakers, attendees, sponsors, editorial and research teams!  Meet Ice-T in person and snap a selfie after his talk concludes. Mingle with members of Austin's underserved youth community to provide some onsite mentoring while you meet. Celebrate all of your outstanding new CONNECTions and, if you're staying the weekend to enjoy the city, sun and pool, make sure to grab a team member for a discount code at one of the hotel's five gorgeous indoor/outdoor eateries.