[Breakout] Mapping the Hybrid Employee Journey: Strategies for a More Resilient Workplace

The COVID-19 pandemic has transformed how we work, and the employee journey has changed as a result. In a world of hybrid teams, a one-size-fits-all approach is no longer appropriate for designing employee experiences. In this breakout session, Dion Hinchcliffe will share his expertise on how leaders can define and map the employee journey and guide organizations in creating a sustainable and fulfilling workplace. From remote work to hybrid models, the audience will leave with a strong understanding of how to adapt to the new reality of work with three actionable strategies for building a resilient and engaging employee experience.

In this session you will:

• Examine the challenges hybrid teams face, including productivity.
• Understand the different touch points along the employee journey and how they can be customized for hybrid teams, such as onboarding, development, and recognition.
• Learn to personalize the employee journey to create tailored experiences for different types of employees in a hybrid setting.