[Breakout] Mapping the Hybrid Employee Journey: Strategies for a More Resilient Workplace

The COVID-19 pandemic has transformed how we work, and the employee journey has changed as a result. A one-size-fits-all approach is no longer appropriate for designing employee experiences in a world of hybrid teams. In this breakout session, Dion Hinchcliffe will share his expertise on how leaders can define and map the employee journey and guide organizations in creating a sustainable and fulfilling workplace. From remote work to hybrid models, the audience will leave with a strong understanding of how to adapt to the new reality or work with three actionable strategies for building a resilient and engaging employee experience.

In this session, you will: 

• Examine the challenges hybrid teams face, including productivity
• Understand the different touch points along the employee journey and how they can be customized for hybrid teams, such as onboarding, development, and recognition
• Learn to personalize the employee journey to create tailored experiences for different types of employees in a hybrid setting