[Main Stage Research Brief] Beyond the Buzzwords: Discovering Real Customer and Employee Experience Trends with SMG Research

In this session, Sarah Kimmel, the Vice President of Research at Simpler Media Group, will explore the real customer and employee experience trends beyond buzzwords. Through SMG research, attendees will discover insights on how to uncover actionable and impactful strategies for their organization. This session aims to provide a deeper understanding of the current customer and employee experience landscape and equip attendees with the knowledge to improve their own experiences.

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VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!