Wednesday, May 10
10 :45 AM - 12 :15 PM CST ( 1 hr 30 mins )
In this masterclass, Tom DeWitt, Ph.D., Director of Customer Experience Management at Michigan State University will present a comprehensive employee engagement approach incorporating a 15-measurement scoring system. Through practical implementations and strategies, Dr. DeWitt will guide leaders on how to structure their internal systems and communicate for optimal employee engagement. The session will be hands-on, with real-time examples and best practices from years of research.
By the end of this session, attendees will:
Director of [email protected], Academic Program Director for MC-CXM
Michigan State University