Thursday, May 11
US/Central from 1 :30 PM to 1 :50 PM ( 20 mins )
[Innovation Theater] Want to Augment EX + CX? Unlock content silos with AI
With the looming recession and ongoing talent crisis, we’re all living in a do more with less reality. Teams everywhere are being asked to achieve greater business outcomes with fewer resources than ever before — all while delivering on increasing customer expectations.
Gartner research shows that 4 out of 5 CEOs are increasing digital technology investments to counter current economic pressures and compensate for a lack of talent. But these tech investments must include AI: which is the only way to provide scalability and truly help teams deliver more with less while surpassing the total experience strategy (CX + EX) expected by customers, employees and executives.
Join this session to learn how AI is transforming the companies and key steps you can take to build an effective AI Search practice:
JW Grand Ballroom Expo Hall Innovation Stages, 4th Floor