Thursday, May 11
US/Central from 2 :10 PM to 2 :30 PM ( 20 mins )
[Breakout] : lululemon's Omnichannel Success: Lessons in CX Strategy and Execution
Omnichannel customer experiences are essential for success in any industry. Providing seamless, consistent experiences across all channels is critical to any effective digital customer experience strategy. Join Katrina Taylor, Principal UX Designer at lululemon, as she shares insights into the best practices, technologies, and systems for creating exceptional omnichannel experiences.
The Audience Will Learn:
- How to optimize your digital touchpoints
- Way to leverage emerging technologies
- How to build design experiences that meet the needs of today's digitally savvy consumers
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VIP attendees will receive priority, reserved seating. Get up close and personal with our speaker!
Main Stage
Customer Journey Optimization
