Stephen Riley

Join Stephen Riley, UX Manager, Enterprise Customer Experience Lead, and Design Thinking Practice Lead at Allstate, in this breakout session as he shares his insights on how to scale design thinking across the enterprise. Stephen will discuss the benefits of adopting a design thinking approach, the challenges of scaling it across multiple teams and departments, and how to build a collaborative culture that enables successful design thinking initiatives. Attendees will learn how to effectively implement design thinking methodologies in multiple departments, including HR and product development while fostering cross-functional collaboration that drives innovation and business outcomes.

Key Takeaways:

• Understand the benefits and challenges of scaling design thinking across multiple teams and departments
• Learn how to implement design thinking methodologies across multiple departments
• Gain insights on fostering cross-functional collaboration that drives innovation and business outcomes