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Don’t outsmart yourself again this year. SMART goals promote mediocrity, foster disincentive and impair people's ability to perform their best.

The new normal of employees working from home has forced IT departments to reassess how dispersed employees can still access key documents and programs.

Organizations need solutions, processes and cultures that foster an ongoing dedication to information security without getting in the way of productivity.

Rethink all your onboarding touch points to effectively welcome your remote workers.

Whatever the choice, embrace the uncertainty to rethink how work is done and communicate, communicate, communicate.

With the growth of Microsoft 365, organizations without a history in information management technology may be experiencing content sprawl for the first time.

Microsoft's Ignite conference is over and as expected Microsoft continues to make Teams the center of its productivity strategy. Here are the highlights.

The revolution of work has made understanding the core principles of organizational design more important as companies grapple with a hybrid future.

Whether it’s persona creation, journey mapping, experience design or measurement, CX professionals can fill the gaps in EX strategies.

As business processes increasingly move into the digital realm, developers should focus on broader business goals before rushing to implementation.

While spending on most tech will likely to fall in the coming year, the same cannot be said for cloud computing. In fact, it's expected to grow. Here's why.

Heightened stress, anxiety and dissatisfaction are part of the daily lives of employees right now. A high-stakes performance review will only make it worse.

Our focus for employee experience needs to be on improving human connections.

Data management is moving to the center of the enterprise as dispersed teams and working becomes widespread, resulting in the need for better data strategies.

The technology industry has long had a diversity problem but some nonprofits are doing their part to break down the barriers and create lasting change.

Creating a digital workplace is about much more than layering technology into an organization; it's the complex intertwining of employees, IT, HR and more.

In an honest reckoning, most companies will realize that sooner or later the public cloud’s bad outweighs the good for their business.

Data centers eat huge amounts of power, which creates environmental problems. However, as Microsoft has recently shown, there are solutions.

As the pace of digital transformation accelerated, so did the ability of companies to adapt. Here's what looks like it will last.

Done right, virtual workshops can be more effective than face to face equivalents.