Latest Articles by Geoff Hixon

Who's In Charge of Your Digital Employee Experience?

The Rise of ‘Quiet’ IT

Traditional IT Has Run Its Course

Digital Workplace Trends to Watch in 2025

How Much Will Employee Persona Planning Save You?

Clean Your Data! Why Clean Data Is Foundational for Effective AI

Chatbots: From 'Little Buddy' to Big Impact

AI Never Has a Bad Day — and That’s Good for IT

3 Ways an AI-Driven Help Desk Can Serve Your “Silent Sufferers”

3 Steps to Manage the Workplace AI Adoption Curve

Can Your IT Team Support Multiple Generations in the Workplace?