Research Library

Inform your decisions. Evolve your workplace. Advance your career. 

White Paper

The Enterprise Guide to Building a Hybrid Workplace Culture

White Paper

The Enterprise Guide to Building a Hybrid Workplace Culture
Digital tools and strategies to bridge the return to office

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A New Model for Employee Experience: Continuous Response

White Paper

A New Model for Employee Experience: Continuous Response
Understand, anticipate and respond to employee needs

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Google Workspace

White Paper

Google Workspace
Further leverage AI through metadata

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Return-to-Work Best Practices for Business, Government, and Higher Ed

White Paper

Return-to-Work Best Practices for Business, Government, and Higher Ed
How to develop a return-to- work or return-to-campus plan

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The Intelligent Digital Workplace Assistant

White Paper

The Intelligent Digital Workplace Assistant
Get up to speed on the rapidly developing trend. Learn the concept, key terms, business drivers.

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State of the Digital Process Automation Market

White Paper

State of the Digital Process Automation Market
Five technology trends that will shape digital process automation through 2025

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Enterprise Search and AI - Better Together?

White Paper

Enterprise Search and AI - Better Together?
Enterprise search is at a turning point

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Enterprise Blockchain – Market Forecast & Scenarios

White Paper

Enterprise Blockchain – Market Forecast & Scenarios
The shift from services to applications, 2019-2024

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Digital Transformation - Bridge the Skills Abyss

White Paper

Digital Transformation - Bridge the Skills Abyss
Why digital transformation requires a multidisciplinary approach

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Buyer's Guide

How to Solve Your 5 Most Critical Challenges During COVID-19

Buyer's Guide

How to Solve Your 5 Most Critical Challenges During COVID-19
CIO Crisis Communications

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Email Signature Marketing

Buyer's Guide

Email Signature Marketing
Improve your branding and marketing through email signatures

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The Digital Workplace 2021

Buyer's Guide

The Digital Workplace 2021
Finding the right digital evolution to balance humans and technology

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Why Winning Support Teams Stick to One Tool

Buyer's Guide

Why Winning Support Teams Stick to One Tool
The right solutions for internal IT support remove the biggest support pain points

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Case Study

How to save 91K employee hours and $3.9M

Case Study

How to save 91K employee hours and $3.9M
This energy company became an innovation leader by creating a digital employee experience that works for every worker

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Intelligent Process Automation

Case Study

Intelligent Process Automation
Transform the customer experience by tackling the dreaded handoff syndrome

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Research Report

Internal Communication Strategies for Remote Work

Research Report

Internal Communication Strategies for Remote Work
What IT leaders are doing to enhance their internal communication during the increase in remote work

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How Work Will Work Post-Pandemic

Research Report

How Work Will Work Post-Pandemic
With pandemic restrictions loosening, find out how office culture and hiring will change following the crisis

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IT Leader Survey: Employee Productivity & Engagement Study

Research Report

IT Leader Survey: Employee Productivity & Engagement Study
Employee Engagement and Communications Drive Productivity

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Building a Business Case for Enterprise Search

Research Report

Building a Business Case for Enterprise Search
The Role of the CIO

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How Modern Companies Connect

Research Report

How Modern Companies Connect
How a modern people directory brings value to an organization

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The Forrester New Wave™: End-User Experience Management, Q4 2020

Research Report

The Forrester New Wave™: End-User Experience Management, Q4 2020
Sizing Up The Field – Top Tech Vendors in End User Experience Management (EUEM)

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Management of Sharepoint Content With Syntex

Research Report

Management of Sharepoint Content With Syntex
Human-centric use of AI

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GigaOm Report: Evolution and Defining Characteristics of a Modern Intranet

Research Report

Evolution and Defining Characteristics of a Modern Intranet
Filling the Spaces Between People

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The State of the Digital Workplace

Research Report

The State of the Digital Workplace 2020
A new era for the digital workplace: Advancing maturity and real-world impact

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The Forrester Wave™: Intranet Platforms, Q2 2020

Research Report

The Forrester Wave™: Intranet Platforms, Q2 2020
The 12 Providers That Matter Most And How They Stack Up

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The State of the Digital Workplace 2019 Edition

Research Report

The State of the Digital Workplace 2019
10 key takeaways from the responses of nearly 500 diverse digital workplace executives.

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The State of the Digital Workplace

Research Report

State of the Digital Workplace Report 2018
This 2018 edition of the report reveals digital workplace strategies, challenges and keys to success from 450+ executives

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The Digital Workplace in 2030

Research Report

The Digital Workplace in 2030
Preparing now for the digital worlds of work to come

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Women Leaders in Technology - Are We There Yet?

Research Report

Women Leaders in Technology - Are We There Yet?
The hard truth is no – we aren’t even close

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Crisis Paves the Way for Supply Chains to go Digital

Research Report

Crisis Paves the Way for Supply Chains to go Digital
The evolution of supply chain management

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Infographic

Remote Support: Where Performance Counts

Infographic

Remote Support: Where Performance Counts
Key performance requirements your remote support solution really needs

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Mobile Support: Are your employees getting what they need?

Infographic

Mobile Support: Are your employees getting what they need?
Ensure you are doing enough to support your employees across all mobile devices

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The 2020 State of the Digital Workplace Infographic

Infographic

The 2020 State of the Digital Workplace Infographic
Modern digital workplace challenges, practices and strategies

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The 2019 State of the Digital Workplace Infographic

Infographic

The 2019 State of the Digital Workplace Infographic
Modern digital workplace challenges, practices and strategies

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The 2018 State of the Digital Workplace Infographic

Infographic

The 2018 State of the Digital Workplace Infographic
Modern digital workplace challenges, practices and strategies

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eBook

How to Build a Best-in-Class Digital Workplace

eBook

How to Build a Best-in-Class Digital Workplace
Case studies and advice from 8 leaders who are building a better employee experience

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Digital Learning Maturity in Your Organization

eBook

Digital Learning Maturity in Your Organization
Using organizational maturity to drive results

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cw-cp-skillsoft-2020-01-dw

eBook

The 'What's Next' Handbook for Managers
Back to "Business as Usual?"

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On-Demand Webinars

How Boeing Elevated Their Digital Employee Experience

On-Demand Webinar

How Boeing Elevated Their Digital Employee Experience
Find out how Boeing was able to realize significant gains in employee engagement, productivity and efficiency

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The Rise of End-User Experience Management Featuring Forrester

On-Demand Webinar

The Rise of End-User Experience Management Featuring Forrester
Drive employee productivity, engagement and satisfaction at scale

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ECM Evolution and the Digital Transformation Roadmap

On-Demand Webinar

ECM Evolution and the Digital Transformation Roadmap
Latest technology trends driving operational excellence

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