Research Library

Inform your decisions. Evolve your workplace. Advance your career. 

White Papers

Process and Task Mining

White Paper

Process and Task Mining
The traditional approach to business analysis

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Managing Sprawl in Microsoft 365

White Paper

Managing Sprawl in Microsoft 365
How content sprawl happens, why it matters, and steps every IT leader should take to avoid it

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SANS Protects: File Storage (2022)

White Paper

SANS Protects: File Storage (2022)
File-Level Ransomware Detection

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Unlock the Potential of a Hybrid Work Model

White Paper

Unlock the Potential of a Hybrid Work Model
The world of work has changed forever

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How to Measure Internal Communications

White Paper

How to Measure Internal Communications
The way we communicate has changed

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From Great Resignation to Great Retention

White Paper

From Great Resignation to Great Retention
Understanding workplace trends and how a data-driven approach can improve employee experience

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5 Ways IT Can Spark Workforce Change

White Paper

5 Ways IT Can Spark Workforce Change
How to drive digital transformation using social networks

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The Deluge of Unhappy Workers

White Paper

The Deluge of Unhappy Workers
Uncovering the real drivers of employee dissatisfaction and the roadmap to a happier workforce

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Employee Retention

White Paper

Employee Retention
How to Earn Employee Trust & Retain Top Talent

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The Dawn of Cognitive Capture

White Paper

The Dawn of Cognitive Capture
Drive business operations

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Google Workspace

White Paper

Google Workspace: How to leverage AI through metadata
Gain deeper organizational insights and take action

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State of the Digital Process Automation Market

White Paper

State of the Digital Process Automation Market
Five technology trends that will shape digital process automation through 2025

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Enterprise Search and AI - Better Together?

White Paper

Enterprise Search and AI - Better Together?
Enterprise search is at a turning point

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Buyer's Guides

Planning an Effective Internal Communications Strategy

Buyer's Guide

Planning an Effective Internal Communications Strategy
7 templates for communications and HR professionals

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2021 Learning Experience Platform (LXP) Market Guide

Buyer's Guide

Learning Experience Platform (LXP) Market Guide (2021)
Everything you need to know about the LXP marketplace

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Case Studies

Intelligent Process Automation

Case Study

Intelligent Process Automation
Transform the customer experience by tackling the dreaded handoff syndrome

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Research Reports

Workplace Trends Report (2022)

Research Report

Workplace Trends Report (2022)
From Great Resignation to Workplace Revolution

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Cyber Security Trends for Mid-Sized Organizations

Research Report

Cyber Security Trends for Mid-Sized Organizations
Data Governance Trends Report Mid-Year Update

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The State of Employee Listening

Research Report

The State of Employee Listening
Organizations are listening to their employees more often, on more topics, and in more ways than ever before. How does your program stack up?

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How to Win the Race for Talent

Research Report

How to Win the Race for Talent
Understanding Gen Z

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The Forrester Wave™: Intranet Platforms, Q1 2022

Research Report

The Forrester Wave™: Intranet Platforms, Q1 2022
The 12 providers that matter most and how they stack up

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2021 Q1 Edition: The State of the Digital Workplace

Research Report

The State of the Digital Workplace (2021 Q1 Edition)
The world is slowly returning to normal, and many executives feel prepared for what’s next

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The State of the Digital Workplace

Research Report

The State of the Digital Workplace
1,200+ executives offer a compelling snapshot of where we are and how DX leaders are different in their approaches

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Management of Sharepoint Content With Syntex

Research Report

Management of Sharepoint Content With Syntex
Human-centric use of AI

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The State of the Digital Workplace - 2020

Research Report

The State of the Digital Workplace 2020
A new era for the digital workplace: Advancing maturity and real-world impact

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Infographics

The 2020 State of the Digital Workplace Infographic

Infographic

The 2020 State of the Digital Workplace Infographic
Modern digital workplace challenges, practices and strategies

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eBooks

Employee Experience in Times of Uncertainty

eBook

Employee Experience in Times of Uncertainty
5 key areas to focus on during a downturn

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Designing an Office Worth the Commute

eBook

Designing an Office Worth the Commute
Making sense of the future of work

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Employee Experience for the New Era

eBook

Employee Experience for the New Era
Designing a world-class EX program that attracts and retains talent

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Ransomware Checklist

eBook

Ransomware Checklist
Best practices to protect your environment from a ransomware attack

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Top 5 Hidden Costs of SharePoint Online

eBook

Top 5 Hidden Costs of SharePoint Online
Network & Productivity Impact from Sync Performance

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Diversity, Equity, Inclusion, and Belonging

eBook

Diversity, Equity, Inclusion, and Belonging
A Playbook for Employee Listening & Action Planning

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cw-cp-robin-2022-03-dw

eBook

The Three Pillars of Great Hybrid Leadership
Challenges and benefits of hybrid work for employees

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The Work from Home Supervisor

eBook

The Work from Home Supervisor
How speech analytics can improve remote agent management

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On-Demand Webinars

7 Things IT Leaders Need to Know About M365

On-Demand Webinar

7 Things IT Leaders Need to Know About M365
What IT Leaders Need to Know

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Strategies to Ace Internal Comms in the New Hybrid-Remote Workplace

On-Demand Webinar

Strategies to Ace Internal Comms in the New Hybrid-Remote Workplace
How to amplify and future-proof your internal communications

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How Toyota Created a Global, Cutting Edge Digital Employee Experience

On-Demand Webinar

How Toyota Created a Global, Cutting Edge Digital Employee Experience
Develop an onboarding model for success

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