Contributing Author

James Robertson

James Robertson

About the Author

James Robertson is founder of Step Two, a digital workplace and intranet consultancy. Twenty years in this space, he’s a leading thinker on intranets and digital workplaces. He’s the author of the books “Essential Intranets: Inspiring Sites that Deliver Business Value” and “Designing Intranets: Creating Sites that Work.” His numerous articles and methodologies have guided teams around the globe.

With Step Two, James has worked with organizations around Australia (where he's based) and internationally. His passion to help organizations work better remains as strong as ever, and he continues to explore the leading edge of enterprise digital thinking.

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James’s recent articles

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Digital Workplace

Don’t Talk Information Architecture When it Comes to SharePoint Online


Digital Workplace

Digital Workplace Governance Is About Engaging, Not Controlling

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Digital Workplace

Intranets Mirror Their Organizations – The Good and the Bad

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Digital Workplace

Do We Still Need Intranet Teams?

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Digital Workplace

Why Saving Time on Intranets Remains a Bad Metric

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Digital Workplace

Why Field Research Matters for the Digital Workplace Today

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Digital Workplace

Global Intranets Aren't Just Big Versions of Normal Intranets

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Employee Experience

A Strategic Framework for Digital Employee Experience

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Employee Experience

What Is the State of Digital Employee Experience in 2021?