About the Author
James Robertson is founder of Step Two, a digital workplace and intranet consultancy. Twenty years in this space, he’s a leading thinker on intranets and digital workplaces. He’s the author of the books “Essential Intranets: Inspiring Sites that Deliver Business Value” and “Designing Intranets: Creating Sites that Work.” His numerous articles and methodologies have guided teams around the globe.
With Step Two, James has worked with organizations around Australia (where he's based) and internationally. His passion to help organizations work better remains as strong as ever, and he continues to explore the leading edge of enterprise digital thinking.
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James’s recent articles
Don’t Talk Information Architecture When it Comes to SharePoint Online
Digital Workplace Governance Is About Engaging, Not Controlling
Intranets Mirror Their Organizations – The Good and the Bad
Do We Still Need Intranet Teams?
Why Saving Time on Intranets Remains a Bad Metric
Why Field Research Matters for the Digital Workplace Today
Global Intranets Aren't Just Big Versions of Normal Intranets
A Strategic Framework for Digital Employee Experience
What Is the State of Digital Employee Experience in 2021?