About the Author
James Robertson is founder of Step Two, a digital workplace and intranet consultancy. Twenty years in this space, he’s a leading thinker on intranets and digital workplaces. He’s the author of the books “Essential Intranets: Inspiring Sites that Deliver Business Value” and “Designing Intranets: Creating Sites that Work.” His numerous articles and methodologies have guided teams around the globe.
With Step Two, James has worked with organizations around Australia (where he's based) and internationally. His passion to help organizations work better remains as strong as ever, and he continues to explore the leading edge of enterprise digital thinking.
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James’s recent articles
Why Field Research Matters for the Digital Workplace Today
Global Intranets Aren't Just Big Versions of Normal Intranets
A Strategic Framework for Digital Employee Experience
What Is the State of Digital Employee Experience in 2021?
Advancing the Digital Maturity of Internal Communications
How We Can Shape the Evolution of the Hybrid Workplace
Has Microsoft 365 Been Clinically Tested?
Why Did We Stop Trying to Deliver Usable Intranets?
Ensuring Internal Communications Are Heard in an Increasingly Complex Landscape