Contributing Author

James Robertson

James Robertson

About the Author

James Robertson is the originator of the global movement towards digital employee experience (DEX). Twenty years in this space, he’s one of the leading thinkers on intranets and digital workplaces. He’s the author of the books “Essential Intranets: Inspiring Sites that Deliver Business Value” and “Designing Intranets: Creating Sites that Work.” His numerous articles and methodologies have guided teams around the globe.

As founder of Step Two, a digital workplace and intranet consultancy, James has worked with organisations around Australia (where he's based) and internationally. His passion to help organisations work better remains as strong as ever, and he continues to explore the leading edge of enterprise digital thinking.

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James's Recent Tweets

James’s recent articles

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Digital Workplace

Ensuring Internal Communications Are Heard in an Increasingly Complex Landscape

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Employee Experience

Remember, Disruption Isn't Just About White-Collar Workers

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Employee Experience

Can You Improve Digital Employee Experience on a Tight Budget?


Digital Workplace

Beware the Lasting Impact of a Microsoft 365 Non-Decision

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Employee Experience

A 5-Point Digital Employee Experience Manifesto

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Employee Experience

Does Your Digital Employee Experience Strategy Actually Look at the Experience?

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Information Management

Office 365 Governance Isn’t About Saying 'No'

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Information Management

A Simple Matrix for Managing Office 365