Contributing Author

Melissa Henley

melissa henley

About the Author

Melissa Henley is Director of Customer Experience at Laserfiche, an enterprise software company that has served the public and private sectors for over 30 years. As a marketer, customers are at the heart of all Melissa does, and her passion is around connecting people to content that can have a genuine positive impact on their lives. From helping feed the hungry to keeping communities safe, Laserfiche helps people focus on the work that matters so they can drive the change they want to see in the world. This mission to help the world work smarter fuels her passion, even after 12 years at Laserfiche.

Melissa brings over 20 years of marketing experience across multiple industries, including government, finance and higher education. She is a graduate of Mills College, where she studied political science and women’s studies. Outside of the office, Melissa enjoys distance running, Orangetheory and knitting. She regularly tries to enjoy yoga and fails miserably. Melissa lives in Long Beach, CA, where she enjoys running the Long Beach Half Marathon every October.

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Melissa's Recent Tweets

Melissa’s recent articles

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Learning From Digital Transformation Failures

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Employee Experience

Employee Experience Isn't Just HR's Job – It's IT's Job, Too

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How Creativity Fuels Digital Transformation

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What Agile Leadership Means in a Digital World

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Digital Workplace

People Fuel the Digital Workplace

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Knowledge & Findability

It’s 2021, Do You Know Where Your Silos Are?

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5 Myths About Digital Transformation

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Collaboration & Productivity

Can Technology Make it Easier to Work With Difficult People?