News
In Brief:
- Unified user experience. Zoho One now offers seamless navigation across 50 applications.
- Expanded native integrations. Administrators gain a central panel for app and workflow management.
- Enhanced intelligence tools. IT and business teams benefit from improved AI, collaboration and security features without price changes.
Zoho released a significant update to its Zoho One business software platform this week, focused on creating a unified experience across the platform's 50 applications with expanded integration capabilities and incorporating AI-driven features.
The updated platform aims to facilitate easier and more secure collaboration by putting users and context at the core of the experience, stated the company. Despite the additional features, Zoho maintains its competitive pricing at $37 per month per user.
What's Inside the Zoho One Update
The company described the update as offering "unification across three domains: Experience, Integrations and Intelligence."
Experience
The updated interface organizes tools into customizable “Spaces,” context-aware environments that organizes apps according to personal use, department-specific tools and company-wide communication needs. Features like the Action Panel, Quick Navigation, expanded dashboards, and the new visual collaboration tool Vani remove friction between workflows and help users stay informed and productive without switching between disparate apps.
Integrations
Zoho One now has a single, native integration layer that brings together Zoho-to-Zoho, Zoho-to–third-party and third-party–to–third-party connections. Administrators gain centralized visibility and control through a unified integration panel and a customizable Unified Portal. Practical improvements, such as central domain verification and workflow-based integrations for processes like employee offboarding, simplify configuration and reduce the need to manage settings across multiple applications.
Intelligence
With this update, Zoho also embedded its AI assistant, Zia, more deeply into Zoho One. Users can tap into aggregated AI capabilities, benefit from automated data organization in Zia Hubs and will soon be able to interact with Ask Zia directly from a persistent toolbar.
Zoho's AI Journey
This week's release comes as the enterprise AI market experiences a notable shift as organizations move away from standalone applications toward integrated platforms that embed intelligence across business systems.
Zoho has accelerated its AI strategy towards this unification vision over the past year, launching proprietary AI tools and forging a notable partnership with NVIDIA in October 2024 to build industry-specific large language models. The company, which serves over 100 million users globally and is valued at more than $11 billion, positions itself as a privacy-focused alternative to Microsoft and Google in the enterprise productivity market.
In February, Zoho introduced Zia Agents, its entry into agentic AI. At the time of the launch, Zoho director of AI Ramprakash Ramamoorthy told Reworked the agents marked a shift from passive AI-powered assistants to truly autonomous digital agents that execute tasks end-to-end with minimal human intervention. "By embedding deep contextual intelligence across business applications, these agents not only enhance efficiency but also introduce a layer of proactive decision-making," he said.
Zoho launched Zia Hubs in June 2025, a platform designed to transform unstructured business data into searchable and actionable intelligence. The solution aims to address challenges organizations face in extracting value from disparate data sources, particularly unstructured data. Soon after Zia Hubs came the launch of a proprietary LLM and 25 ready to deploy agents in July.
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