Oracle Endeavors to Enhance the Employee Experience With Oracle Journeys

Oracle has announced Oracle Journeys, a new platform that aims to deliver a more intuitive, personalized, and streamlined employee experience within Oracle Fusion Cloud Human Capital Management (HCM).

Oracle Journeys is meant to help organizations create a one-stop shop for employees as they navigate all aspects of work and complete complex tasks. The new capabilities should enable HR teams to create, tailor, and deliver step-by-step guidance to walk employees through events as diverse as onboarding, having a baby, returning to the workplace, launching a new product, or growing their career.

Oracle joins the growing list of big software companies making employee experience a key part of product strategy. Microsoft debuted Viva, the company's new employee experience platform in February, and SAP SuccessFactors has been honing its approach to what it calls human experience management.

Experience is the currency of the new economy for both customers and employees, according to a recent Reworked article, with Qualtrics and ServiceNow teaming up to combine efforts to streamline employee and customer experience. “Empathy at mass scale is the business differentiator of the 21st century,” said ServiceNow President and CEO Bill McDermott.

Learning Opportunities

ON DEMAND

Collaboration in a Distributed Workplace: Tools and Techniques of Top Performing Teams

Watch Now

ON DEMAND

Improve Knowledge Sharing: The Key to Employee Productivity

Streamline team collaboration and engagement

Watch Now

Jun 29 11:00 AM PST

How Mcdonald’s Global Business Service Empowered Employee Self-Care to Drive Productivity

In the new remote/hybrid workplace, work/life boundaries are blurred and workplace stress is a top driver of mental health needs.

Register

ON DEMAND

How to Future-Proof Your Employee Experience Strategy in 2023

A framework to navigate through economic uncertainty

Watch Now

ON DEMAND

Challenges to Efficiency in 2023: Your Employees Need the Digital Workplace of the Future

The era of asking employees to do more with less is upon us

Watch Now

ON DEMAND

The Essential Role of Communicators in Fostering Wellbeing in the Digital Workplace

Join us for practical insights on how digital communicators can support employees to thrive in the digital workplace

Watch Now

ON DEMAND

Addressing Employee Needs and Wants with a Digital Workplace

The workplace is getting more and more digital – both in how we work and where we work

Watch Now

ON DEMAND

Maintaining a Human-Centered Approach During Digital Transformation

When it comes to digital transformation - people drive change, not technology

Watch Now

ON DEMAND

The Evolution of Employee Recognition

Leveraging the power of appreciation to improve the employee experience

Watch Now

ON DEMAND

Are You Blocking Your Internal Comms Team Without Knowing It

Best practices & tips to help IC teams thrive

Watch Now

ON DEMAND

Cyber Resilience In The Cloud Is Not Optional

In today’s age of ransomware and widespread cyber attacks, your cloud data needs to be protected.

Watch Now

View All

The last year has changed expectations for many workers. "With our homes doubling as offices over the past year, we've grown accustomed to the way technology improves our lives as consumers, and employees want that same experience at work," said Chris Leone, senior vice president of development, Oracle Cloud HCM in a press release statement. "As offices reopen, it will be critical to provide consistent and positive experiences both in the office and for remote workers — but it doesn't stop there. Organizations need to provide guidance throughout an employee's entire career, from training to finding a mentor, returning to the workplace, and eventually traveling safely. Oracle Journeys will help HR teams provide value beyond traditional HR processes by tailoring unique experiences for their workforce.”

The new features in Oracle Journeys should help HR leaders by enabling them to move beyond standard HR workflows to create personalized, step-by-step guidance for any task. By providing easy access to AI-recommended processes tailored to individual needs, the idea is for this solution to help employees save time and improve productivity.

The latest innovations within Oracle Cloud HCM include:

• Journeys LaunchPad: Delivers a single destination for employees to explore, launch, and share Journeys tailored to their needs. It can host any Journey applicable to an employee, assigned by their manager, or recommended by AI based on previous actions, events, or career progressions.
• Journeys Creator: Allows HR teams and managers to create, modify, and assign Journeys across the enterprise. HR leaders can access a library of pre-built Journey templates, which can be tailored to the unique needs of the organization, workforce, and individual teams.
• Journeys Booster: Helps integrate HR processes and other business functions such as finance, operations, and facilities management with third-party systems and external applications.

More From Oracle

• Why Cookie Tracking Has Landed Salesforce and Oracle in Court
• Microsoft Dominates the Analytics, Business Intelligence Market but There Are Alternatives

Have a tip to share with our editorial team? Drop us a line:

About the Author

Stephanie is a freelance news writer and communications professional, holding a Bachelor’s degree from DePaul University. Her background includes over a decade of work experience across the spectrum of media relations, social media, marketing communications, customer communications, feature writing and newspaper/online editing, content entry, copywriting and copy editing. Connect with Stephanie Vaughn: