Nexthink Experience Orlando 2026

Nexthink's annual IT experience event focuses on AI-driven digital employee experience and proactive IT management.

Nexthink Experience 2026 is a three-day event — including a pre-conference training day — dedicated to digital employee experience (DEX) and proactive IT management. The event runs October 5-7 at the JW Marriott Orlando, Grande Lakes in Orlando, Fla.

The event brings together IT leaders and professionals for hands-on learning, keynote presentations, expanded certification training and peer networking. Attendees are expected to gain practical strategies for operationalizing DEX, applying AI to reduce service desk demand and optimizing IT operations.

Nexthink Experience 2026 Themes & Focus Areas

• Digital Employee Experience (DEX): Understanding and improving end-user technology experience to enhance productivity and satisfaction.
• Proactive IT Operations: Moving from reactive problem-solving to proactive optimization using real-time analytics and AI.
• Human-led AI Innovation: Leveraging AI to automate IT issue detection and resolution while maintaining human oversight.
• Training & Certification: Expanded sessions to build skills in digital experience management and IT operational excellence.
• Networking & Collaboration: Opportunities to connect with peers, share best practices and learn from industry leaders.

Who Should Attend Nexthink Experience 2026

The event targets IT professionals and leaders across a range of functions, including:

• IT leaders focused on digital workspace and end-user computing
• Infrastructure management and enterprise architecture professionals
• Digital Employee Experience (DEX) teams and champions
• IT operations and end-user computing (EUC) teams pursuing proactive IT and AI innovation 

Nexthink's Current Products & Platforms

• Nexthink DEX Platform: Provides IT teams with visibility and control over employee experience, enabling detection, diagnosis and AI-driven issue resolution.
• Nexthink Assist: An AI-powered investigative tool that delivers actionable insights by understanding intent and context to improve digital employee experience.
• Nexthink Intelligent Diagnostics: Offers real-time alerts with AI insights that identify hidden correlations and provide executable fix recommendations to reduce mean time to resolution (MTTR).
• Nexthink Automation & Remediation: Enables proactive orchestration of workflows that diagnose issues, apply fixes, validate results and document outcomes for zero-touch IT resolutions.
• Nexthink Experience Central: Converts employee feedback into IT improvements by surfacing high-impact issues and delivering specific recommendations to enhance digital experience.
• DEX Data Platform: A unified data layer delivering observability across workplaces, applications and employee experiences, supporting real-time discovery, diagnosis and automation at scale.
• Nexthink Workspace: An AI-powered IT agent platform built on DEX data that helps IT teams design and automate workflows for issue resolution.
• Nexthink Spark: An AI-powered IT agent that delivers instant issue resolution directly to employees, integrated with the Workspace platform.