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Knowledge and Findability

The knowledge and findability channel aggregates best practices, articles and news analysis on enterprise search, knowledge management, cognitive engines, taxonomies and more.

Featured Reading

Feature
Article
Knowledge & Findability
When AI Meets Your Messy Knowledge Hubs, Nobody Wins
Learn how enterprises can prepare and structure knowledge for AI success with metadata, governance, training and smarter knowledge management practices.
News
Article
Knowledge & Findability
Glean Adds New Functionality, Scale and Reach to Agent Platform at Glean:GO
Glean launched over 40 new features and functionality, most of which revolved around its Agent offering, at its Glean:GO event in San Francisco on May 20.
Editorial
Article
Knowledge & Findability
How AI and Knowledge Management Can Power Each Other Forward
Knowledge management has a role in helping define what a future workplace culture should look like in an AI-enhanced world.
Reworked TV
Article
Knowledge & Findability
Nike's Ahren Lehnert on Taxonomy's Role in Organizational Alignment
Nike's principal taxonomist Ahren Lehnert joins Three Dots to discuss the work he and his team do to support information and knowledge management.
Editorial
Article
Knowledge & Findability
2025 Priorities and Trends for Knowledge Management
AI has been a great enabler for knowledge management, but more importantly, it's given it an opportunity to shine again.

Getting Started With Knowledge and Findability

Feature
Article
Knowledge & Findability
What Is a Knowledge Manager? Role, Responsibilities & Benefits
Editorial
Article
Knowledge & Findability
The Key to Moving From Aspirational Knowledge Management to Reality
Editorial
Article
Knowledge & Findability
The Revitalization of Knowledge Management
Editorial
Article
Knowledge & Findability
Knowledge Management vs. Organizational Intelligence: What's in a Name?
Editorial
Article
Knowledge & Findability
Your Employees Can't Find Information. A Systems Approach Can Help
Editorial
Article
Knowledge & Findability
Diagnosing Enterprise Search Failures

Getting Started With Knowledge and Findability

Feature
Article
Knowledge & Findability
What Is a Knowledge Manager? Role, Responsibilities & Benefits
Editorial
Article
Knowledge & Findability
The Key to Moving From Aspirational Knowledge Management to Reality
Editorial
Article
Knowledge & Findability
The Revitalization of Knowledge Management
Editorial
Article
Knowledge & Findability
Knowledge Management vs. Organizational Intelligence: What's in a Name?
Editorial
Article
Knowledge & Findability
Your Employees Can't Find Information. A Systems Approach Can Help
Editorial
Article
Knowledge & Findability
Diagnosing Enterprise Search Failures

Getting Started With Knowledge and Findability

Feature
Article
Knowledge & Findability
What Is a Knowledge Manager? Role, Responsibilities & Benefits
Editorial
Article
Knowledge & Findability
The Key to Moving From Aspirational Knowledge Management to Reality
Editorial
Article
Knowledge & Findability
The Revitalization of Knowledge Management
Editorial
Article
Knowledge & Findability
Knowledge Management vs. Organizational Intelligence: What's in a Name?
Editorial
Article
Knowledge & Findability
Your Employees Can't Find Information. A Systems Approach Can Help
Editorial
Article
Knowledge & Findability
Diagnosing Enterprise Search Failures
Learning Opportunities
Conference
orlando florida
Oct
20
Gartner IT Symposium/Xpo Orlando 2025
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Conference
Walt Disney World Swan and Dolphin Resort
Oct
27
Gartner HR Symposium/Xpo Orlando 2025
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Conference
JW Marriott in Washington DC
Nov
17
KMWorld Washington 2025
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Webinar
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AI in Customer Service: Faster Resolutions, Happier Customers
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Conference
orlando florida
Oct
20
Gartner IT Symposium/Xpo Orlando 2025
Register
Conference
Walt Disney World Swan and Dolphin Resort
Oct
27
Gartner HR Symposium/Xpo Orlando 2025
Register
Conference
JW Marriott in Washington DC
Nov
17
KMWorld Washington 2025
Register

A Deeper Dive Into Knowledge and Findability

Feature
Article
Knowledge & Findability
Creating a Culture of Knowledge Sharing, Not Hoarding
Editorial
Article
Knowledge & Findability
Knowledge Management Means More Than Just Mining Digital Exhaust
Editorial
Article
Knowledge & Findability
Managing Enterprise Search Security
Editorial
Article
Knowledge & Findability
Enterprise Search Procurement: Proof of Concept or Pilot?
Feature
Article
Knowledge & Findability
GenAI Can Improve Enterprise Search, But Remains a Work In Progress
Feature
Article
Knowledge & Findability
Zoho's Zia Hubs Makes Unstructured Business Data Searchable and Smart

A Deeper Dive Into Knowledge and Findability

Feature
Article
Knowledge & Findability
Creating a Culture of Knowledge Sharing, Not Hoarding
Editorial
Article
Knowledge & Findability
Knowledge Management Means More Than Just Mining Digital Exhaust
Editorial
Article
Knowledge & Findability
Managing Enterprise Search Security
Editorial
Article
Knowledge & Findability
Enterprise Search Procurement: Proof of Concept or Pilot?
Feature
Article
Knowledge & Findability
GenAI Can Improve Enterprise Search, But Remains a Work In Progress
Feature
Article
Knowledge & Findability
Zoho's Zia Hubs Makes Unstructured Business Data Searchable and Smart

A Deeper Dive Into Knowledge and Findability

Feature
Article
Knowledge & Findability
Creating a Culture of Knowledge Sharing, Not Hoarding
Editorial
Article
Knowledge & Findability
Knowledge Management Means More Than Just Mining Digital Exhaust
Editorial
Article
Knowledge & Findability
Managing Enterprise Search Security
Editorial
Article
Knowledge & Findability
Enterprise Search Procurement: Proof of Concept or Pilot?
Feature
Article
Knowledge & Findability
GenAI Can Improve Enterprise Search, But Remains a Work In Progress
Feature
Article
Knowledge & Findability
Zoho's Zia Hubs Makes Unstructured Business Data Searchable and Smart

Featured Guide

The Lean Advantage: Scale Smarter, Not Heavier
Cut the busywork to get 30 minutes back, per person, per day
Scaling doesn’t have to feel like juggling spreadsheets and chasing updates. Download the playbook to learn how to grow lean, fast and with less friction.
The Lean Advantage: Scale Smarter, Not Heavier

Latest Articles

Feature
Article
Knowledge & Findability
Knowledge Graphs: The Secret Sauce Behind AI Development
Podcast
Article
Knowledge & Findability
Get Reworked Podcast: Building a Knowledge Sharing Practice at HKS, Inc.
Feature
Article
Knowledge & Findability
Employees Need Information. Retrieval Augmented Generation (RAG) Can Help
Feature
Article
Knowledge & Findability
AI-Driven Knowledge Management Turns Repositories Into Intelligent Ecosystems
Feature
Article
Knowledge & Findability
What's Next for Enterprise Search? AI Knows
Feature
Article
Knowledge & Findability
5 Key Challenges of Knowledge Management (and How to Conquer Them)

Latest Articles

Feature
Article
Knowledge & Findability
Knowledge Graphs: The Secret Sauce Behind AI Development
Podcast
Article
Knowledge & Findability
Get Reworked Podcast: Building a Knowledge Sharing Practice at HKS, Inc.
Feature
Article
Knowledge & Findability
Employees Need Information. Retrieval Augmented Generation (RAG) Can Help
Feature
Article
Knowledge & Findability
AI-Driven Knowledge Management Turns Repositories Into Intelligent Ecosystems
Feature
Article
Knowledge & Findability
What's Next for Enterprise Search? AI Knows
Feature
Article
Knowledge & Findability
5 Key Challenges of Knowledge Management (and How to Conquer Them)

Latest Articles

Feature
Article
Knowledge & Findability
Knowledge Graphs: The Secret Sauce Behind AI Development
Podcast
Article
Knowledge & Findability
Get Reworked Podcast: Building a Knowledge Sharing Practice at HKS, Inc.
Feature
Article
Knowledge & Findability
Employees Need Information. Retrieval Augmented Generation (RAG) Can Help
Feature
Article
Knowledge & Findability
AI-Driven Knowledge Management Turns Repositories Into Intelligent Ecosystems
Feature
Article
Knowledge & Findability
What's Next for Enterprise Search? AI Knows
Feature
Article
Knowledge & Findability
5 Key Challenges of Knowledge Management (and How to Conquer Them)
Featured Research
Featured research
Guide
The Lean Advantage: Scale Smarter, Not Heavier
Cut the busywork to get 30 minutes back, per person, per day
Read now
Featured research
Research Report
The AI Productivity Shift
3,000 professionals and 140,000 Hubstaff users are proving shallow adoption won't cut it — here's how you can unlock real results
Read now
Featured research
eBook
Is Your Software Really Being Used Effectively?
Learn the secrets to successful software adoption
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Featured research
Buyer's Guide
Unlock ROI With Smarter Software Adoption
Cut friction, reduce tickets and drive measurable productivity gains
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Featured research
eBook
7 Strategies to Optimize Your Communication Efforts
97% of employees say communication affects their daily work, so why are your messages getting missed?
Read now
Featured research
White Paper
The Comms Strategy That Actually Reaches Frontline Workers
Nearly 1 in 4 deskless workers feel left out. Reconnect with a comms strategy built for the frontline.
Read now
Featured research
White Paper
How to Lead Distributed Teams Without Burning Out
Because Slack pings, performance goals and team burnout don’t solve themselves
Read now
Featured research
White Paper
Five Ways Retailers Can Leverage AI With Immediate Impact
What do product recommendations, refund policies and onboarding have in common? They’re all getting a whole lot faster with the right AI.
Read now
Featured research
White Paper
How to Put AI Agents to Work – at Work
Unlock time, efficiency and impact with agents that think, plan and execute across your enterprise
Read now
Featured research
Guide
Rethink Your Intranet Strategy for 2025
Discover which platforms actually improve comms, engagement and employee experience - without starting from scratch.
Read now
Featured research
Guide
Learning Experience Platform (LXP) Market Guide Executive Summary
How to choose the right LXP for your business needs
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Featured research
Research Report
The State of the Digital Workplace 2024
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People Covering Knowledge and Findability

David is a European-based journalist of 35 years who has spent the last 15 following the development of workplace technologies,...
David BarryDavid is a European-based journalist of 35 years who has spent the last 15 following the development of workplace technologies,...
Siobhan Fagan is the editor in chief of Reworked and host of the Apex Award-winning Get Reworked podcast and Reworked's...
Siobhan FaganSiobhan Fagan is the editor in chief of Reworked and host of the Apex Award-winning Get Reworked podcast and Reworked's...
In her role as Principal Research Lead, Lynda Braksiek develops and executes APQC’s agenda for knowledge management research. She works...
Lynda BraksiekIn her role as Principal Research Lead, Lynda Braksiek develops and executes APQC’s agenda for knowledge management research. She works...
Michelle Hawley is a writer, editor and content strategist based in Pennsylvania. She currently serves as Editorial Director at Simpler Media...
Michelle HawleyMichelle Hawley is a writer, editor and content strategist based in Pennsylvania. She currently serves as Editorial Director at Simpler Media...
Stephanie has over 30 years successful, experience in knowledge management and accounting in the high tech, Healthcare and public accounting...
Stephanie A. BarnesStephanie has over 30 years successful, experience in knowledge management and accounting in the high tech, Healthcare and public accounting...
Andrea Malick is a Research Director in the Data and Analytics practice at Info-Tech, focused on building best practices knowledge...
Andrea MalickAndrea Malick is a Research Director in the Data and Analytics practice at Info-Tech, focused on building best practices knowledge...