Latest Knowledge and Findability
Knowledge & Findability
How Poor Document Management Practices Are Harming Productivity
Organizations are getting bogged down by clutter. To improve findability and cybersecurity, make document management your priority.
Knowledge & Findability
Are Digital Assistants the New Face of Search?
Digital assistants are increasingly becoming an essential part of our lives, and organizations are starting to explore how they can help with search.
Knowledge & Findability
The Revitalization of Knowledge Management
Knowledge management has been around for 25 years. But in the last few years we've seen a resurgence as it realizes exciting new potential for creativity.
Knowledge & Findability
Microsoft Viva Topics and SharePoint Syntex — Better Together
Viva Topics and SharePoint Syntex can be valuable tools in your organization’s knowledge management journey — if implemented, used and governed well.
Knowledge & Findability
Glean Raises $100M to Unify Search Across Enterprise Apps
The Palo Alto, Calif.-based company wants to help workers quickly find the information and resources they need to get work done.
Knowledge & Findability
Why Communications Plays a Starring Role in Enterprise Search Success
Enterprise search is often viewed as a set-it-and-forget-it project, a sure-fire path to failure. Success depends in part on regular communications with users.
Knowledge & Findability
Are We Seeing a Renaissance in Knowledge Management?
The idea of knowledge management may seem out of date to some, but advanced technologies are bringing back the concept with new capabilities.
Knowledge & Findability
Enterprise Search Procurement: Proof of Concept or Pilot?
One question when narrowing down enterprise search vendors is this: proof-of-concept or pilot? Here we'll explore the merits and drawbacks of both.
Knowledge & Findability
What Does It Mean to Manage Knowledge?
Simply storing knowledge isn't managing it. Let's take a look at what managing knowledge really involves.
Knowledge & Findability
How to Create a Knowledge Base for Hybrid Teams
A knowledge base can be a valuable resource that improves both the employee experience and hybrid teams' agility and swiftness.
Knowledge & Findability
Search Excellence = 3 + xA + yB + zC
A simple formula that will guarantee your enterprise search application makes a significant impact on business performance and personal career development.
Knowledge & Findability
8 Strategies for Effective Knowledge Management in the Workplace
Knowledge management goes well beyond technology in the digital workplace. Here are some ways to embed the practice into your workplace.
Knowledge & Findability
Getting Smart Answers With Intelligent Search
Getting enterprise search right is hard, but it's starting to reap the benefits from advances in machine learning and AI.
Knowledge & Findability
Why Should You Care About Enterprise Search Research?
Keeping up to date on search research honestly won't help you in your daily work in the short-term. But it will point to the long-term future of search.
Knowledge & Findability
Is Your Knowledge Management Strategy Fit for Today?
Your KM strategy should help you make the most of your tech investments to help your employees — whether working in the office, at home or on a mountain.
Knowledge & Findability
Mergers and Acquisitions: The Implications for Enterprise Search
Enterprise search never comes up in M&A discussions. Yet the need to find and share information across the newly-formed entity is a clear priority.
Knowledge & Findability
Can Enterprise Search Be Reduced to Two Dimensions?
Analyst firms that present enterprise search vendor assessments in two dimensions belie the complexity involved in enterprise search.
Knowledge & Findability
How Much Does Enterprise Search Cost?
As with so much of search application management the response about cost is the same: “It depends.”
Knowledge & Findability
(I Can't Get No) Search Satisfaction
Nine lessons learned over a two-decade career in enterprise search, with a particular focus on achieving search satisfaction.
Knowledge & Findability
Knowledge Management vs. Organizational Intelligence: What's in a Name?
Whether you talk about digital transformation, information governance, organizational intelligence or good old KM, make the language work for you.