Reworked Advisory Board

The Reworked Advisory Board is comprised of industry leaders and practitioners in the fields of digital workplace, employee experience, human resources and learning and development. The inaugural Reworked Advisory Board served from 2021-2022.

The advisory board supports Reworked and its content operations.

Mission Statement

The Advisory Board's mission is to support Reworked in its commitment to quality content and a vibrant community of business professionals.

Vision Statement

Gain a better understanding of the trends, drivers and priorities shaping our readers’ businesses so we can improve how we report, write and present news for Reworked.

Introducing Our Advisory Board

The following thought leaders compose our second board, which began in September 2023. The board provides input, advice and feedback to the Reworked editorial staff on current trends and topics related to employee experience and digital workplace technologies and strategies.

Aaron Kim

Aaron Kim is senior director and head, Digital Workplace Solutions at the Royal Bank of Canada (RBC). He leads the areas of internal social collaboration, mobility development, intranet, enterprise search, occupancy solutions, emerging technologies within the context of employee digital experience.

He’s also spoken at several events across the globe, including London, Singapore, Barcelona and San Francisco. He has a passion for innovation and for making work smarter, more meaningful and rewarding to all. Born and raised in Brazil to a Korean father and Japanese mother, he also volunteers in several diversity initiatives inside and outside RBC. Aaron has held previous roles as a consultant at IBM Canada and Unisys Brazil. He holds an MBA from the University of Toronto, and a Bachelor’s degree in Biology from the Universidade de São Paulo.

Diane August

Diane August serves as the chief learning architect at Nationwide. Her role is to provide thought leadership on learning strategy, best practices and standards and learner experience excellence. She works across a wide range of enterprise learning projects with a current focus on Nationwide’s Future of Work Center initiatives, including upskilling, reskilling and experiential learning. Diane also collaborates with the Innovation Capability Development team and business unit learning teams. She created Nationwide’s initial learning architecture and previously served at Nationwide as the Director of IT Learning and Development.

She owned her own instructional design consulting firm for 15 years prior to joining the insurance firm. August is also a 20-year adjunct faculty member for Franklin University. She holds Bachelor’s and Master’s degrees in Education from The Ohio State University.

Duane McFadden

Duane McFadden currently serves as the Senior Vice President and Chief People Officer for Telecare Corporation based in Alameda California.

In this role, Duane is responsible for the leadership of all Human Resources functions, including leadership development, organization design/effectiveness, total rewards, employee relations, people data/analytics, employee engagement, , talent acquisition, and compliance among other functions.

Duane has held several Senior Leadership roles prior to joining Telecare in multiple business sectors including computing, software, telecommunications, medical device, and technology.

Prior to joining Telecare, Duane served as VP of Human Resources at E-Vault (a Seagate company), and as Interim Chief Human Resources Officer (CHRO) of Terumo BCT, a global medical device company.

Duane received his B.A. at Roberts Wesleyan College, his M.A. in Administration at Michigan State University and Certificate in Executive Leadership at the University of Denver. He is also certified in Six Sigma, Total Quality Improvement.

Duane is an active member of the CHRO 5280 Forum and volunteers in several capacities in his local community.

Susan Quain

Susan Quain is an award winning digital employee experience (DEX) professional, with over 25 years’ experience using technology creatively to get the most for employees and clients. As digital employee experience director at Fidelity International, her aim is to make work tasks simple and communications relevant, especially important for the hybrid working world.

Susan has successfully led small scale digital upgrades to complex digital transformation projects. She uses her leadership and influence to drive for change and never shy away from a digital challenge, if it’s going to provide real business outcomes.

Tamar Cohen

Tamar Cohen is the VP of employee experience at Travelers, where she is responsible for creating transformational programs that drive business value. With her previous experiences in customer experience, Tamar believes that driving a holistic human experience is where true transformation comes through. She has over 15 years of proven experience creating human-centric transformations across large and small organizations including Citibank, Zoetis and Travelers. 

Tamar’s approach starts at the intersection of culture/brand, design and experience, all driven towards business outcomes. Her success is based around partnerships, data and research, finding initiatives that break through the silos to drive forward the most impactful customer/ employee experiences that drive business value. 

Tamar has an insatiable curiosity about human behaviors, creativity and how geopolitics impacts our work life. She has been a keynote speaker at multiple events including Forresters B2B CX Conference, Reuters Customer Success Conference and dozens of company events. She has also been invited as a podcast guest on the Jeanne Bliss program, The Human Duct Tape Show.

Tamar lives and works in New York City. In addition to her work on the human experience, Tamar skis, reads and hangs with her kids. She also is a silver and gold level competitive ballroom dancer, performing in both Latin and Smooth styles.