Tag: cristian salanti
A Well-Designed Digital Workplace Helps Employees – and Your Customers
Most cases of customer dissatisfaction can be traced back to an employee's inability to find the required information or tool they need to resolve the issue.
Want to Improve Internal Communications? Pay Attention to These 2 Key Moments
If you want to improve internal communication, you need to know there are two key moments when a communication is important for an employee.
Are These Misconceptions Dragging Down Your Digital Workplace Strategy?
A clear understanding of your employees' needs is the primary ingredient for any digital workplace project.
Does Your Digital Workplace Design Help Employees Get Work Done?
By asking yourself a few key questions, you'll quickly see if your digital workplace is helping or hurting the chances of people accomplishing their work.
Who Should Contribute to Your Intranet?
When it comes to keeping intranet content up to date, some people view the task as a chore, while others welcome the work.
The Biggest Problem With Intranet Design
Intranet managers need a simple, actionable model to design a better load-bearing structure for their digital workplace.
Is Your Digital Employee Experience Focused on the Wrong Thing?
Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity.
Who Should Own the Digital Workplace?
For a digital workplace to thrive, its focus needs to align with broader company objectives, not narrow departmental interests alone.
Applying the Why, How and What Model to Your Intranet
Simon Sinek's Golden Circle is a generous framework. In this article, we look at three ways to apply it to intranet projects.
Eliminate These 8 Types of Waste From Your Digital Workplace With Lean Management
A core tenet of lean management is identifying and reducing eight types of waste. While typically applied to physical workplaces, it applies in digital too.
The Most Critical Areas to Fix in Digital Employee Experience
Digital workplace managers take a variety of approaches to improving the digital employee experience. Focusing on this one area can deliver outsized results.
Digital Workplace Complexity Is Slowing Down Your Workforce
Workplace complexity is one of the biggest challenges for modern workers. How can we fix it?
Can You Mass Produce a Great Intranet?
The number one objective of an intranet is to help users do their tasks. Unfortunately, many intranets fail to achieve that objective.
The 6 Basic Needs of the Remote Worker When Doing a Task
If you take care of the needs of remote employees tasks will get done faster, better and with much lower costs.
Poor Information Architecture Is Hurting Your Business
A look at five business situations where poor intranet information architecture has a direct business impact.
Using 5S Methodology to Improve Your Digital Workplace
5S, a Japanese workplace organization method for physical workspaces, can also be applied to the digital workplace. Here's how.