Tag: design thinking
Digital Workplace
On the Path to Becoming Digital, Don’t Forget the Humans
Transforming a business into a digital operation isn’t just about upgrading software or revamping a website, it starts by putting human needs at the center.
Digital Workplace
Get Reworked Podcast: The Digital Workplace as an Ecosystem
RBC's Aaron Kim shares how his team designs a digital workplace that balances efficiency and stability with innovation and disruptive thinking.
Digital Workplace
Use Automation to Support Experience, Not to Cut Costs
To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
Digital Workplace
A Well-Designed Digital Workplace Helps Employees – and Your Customers
Most cases of customer dissatisfaction can be traced back to an employee's inability to find the required information or tool they need to resolve the issue.
Employee Experience
Get Reworked Podcast: How to Design a Hybrid Workplace That Actually Works
Veteran UX designer and collaboration expert Jim Kalbach shares a framework for how to approach decisions about the future workplace.
Employee Experience
Get Reworked Podcast 22: Jim Kalbach
Veteran UX designer and collaboration expert Jim Kalbach shares a framework for how to approach decisions about the future workplace.
Digital Workplace
Why DesignOps Is Becoming Critical in the Enterprise
DesignOps is becoming increasingly important in digital workplaces even if it is often overlooked. Here's why.
Employee Experience
What Design Thinking Can Bring to Employee Experience Programs
Design thinking, with its focus on empathizing with the subject, is a perfect aid for those creating employee experience programs.
Information Management
The Best Technology Is the Technology You Don’t Notice
When designing and planning IT systems, consider all the elements that make up the system and how they will impact the end user.