Tag: employee journey mapping

using sticky notes for a mapping exercise

Employee Experience

Solving Employee Experience Problems With Customer Experience Skills

Whether it’s persona creation, journey mapping, experience design or measurement, CX professionals can fill the gaps in EX strategies.

holding measuring tape

Employee Experience

From Personas to Journey Mapping and Beyond: Quantifying the Employee Experience

There is no one-size-fits-all approach when it comes to measuring and developing employee journeys.