Tag: enterprise search

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Digital Workplace

Microsoft Brings Moca to Outlook, Zoom Works on Video Fatigue & More News

Microsoft pushes Project Moca into general release, Zoom tries to deal with fatigue and news from Sinequa, Google, Verizon, Salesforce and Range.

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Knowledge & Findability

How Much Does Enterprise Search Cost?

As with so much of search application management the response about cost is the same: “It depends.”

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Knowledge & Findability

(I Can't Get No) Search Satisfaction

Nine lessons learned over a two-decade career in enterprise search, with a particular focus on achieving search satisfaction.

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Knowledge & Findability

How Well Do You Understand Your Content Processing Pipeline?

A search index is created using a content processing pipeline, but a number of issues can appear along the way.

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Knowledge & Findability

The Rise and Fall of Microsoft Search

No one's ever made a business case for a Microsoft app on the basis of its search. The CIO decided to implement and search came along for the ride.

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Knowledge & Findability

AI and Enterprise Search: Who's in Control?

We face a potential loss of control of business-critical applications when we do not know how AI is configured, applied and then modified.

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Knowledge & Findability

Don't Let Bad Enterprise Search Drag Down Employee Experience

Search tools shouldn't be where productivity goes to die. Here's how intelligent enterprise search can boost engagement and improve employee experience.

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Knowledge & Findability

Not So Open Any More: Elasticsearch Relicensing and Implications for Open Source Search

Elastic’s actions over the years, such as deliberately mixing Apache 2 and Elastic licensed code, have shown it was shifting away from a true open source model.

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Knowledge & Findability

When Personalized Enterprise Search Results Are Hidden in a Black Box

AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.

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Knowledge & Findability

Reading Between the Lines of Enterprise Search

Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.

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Knowledge & Findability

Scanning and Selecting Enterprise Search Results: Not as Easy as It Looks

We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.

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Knowledge & Findability

SharePoint Syntex: The First Stop on the Road to Project Cortex

Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.

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Knowledge & Findability

Why Enterprise Search Should Be Like Your Favorite Restaurant

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?

Sinequa's Scott Parker, one of our DWX Leaders profiles

Digital Workplace

Scott Parker: Capturing the Signals in the Noise of the Digital Workplace

Scott Parker of Sinequa discusses the relationship between employee experience and CX and how AI can help employees cut through information overload.

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Information Management

How Satisfied Are Your Employees With Search?

Search managers can improve user satisfaction with intranet and enterprise search without breaking the bank. Here's how to get started.

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Information Management

The Risks and Consequences of Information Mismanagement

In so many cases, information mismanagement isn't a failure of technology so much as a failure of management to understand and take the necessary action.

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Digital Workplace

Is It Time to Revisit Your Digital Workplace Strategy?

There's no better time than the present to take a hard look at the digital workplace strategy of your business.

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Knowledge & Findability

Managing Enterprise Search Security

Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.

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Knowledge & Findability

Why Is Enterprise Search So Difficult?

Frustration and dissatisfaction are common emotions when it comes to enterprise search. Why is that the case?

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Knowledge & Findability

Where Have All the Experts Gone? The Hunt for Corporate Expertise

One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.