Tag: enterprise search

Microsoft pushes Project Moca into general release, Zoom tries to deal with fatigue and news from Sinequa, Google, Verizon, Salesforce and Range.

As with so much of search application management the response about cost is the same: “It depends.”

Nine lessons learned over a two-decade career in enterprise search, with a particular focus on achieving search satisfaction.

A search index is created using a content processing pipeline, but a number of issues can appear along the way.

No one's ever made a business case for a Microsoft app on the basis of its search. The CIO decided to implement and search came along for the ride.

We face a potential loss of control of business-critical applications when we do not know how AI is configured, applied and then modified.

Search tools shouldn't be where productivity goes to die. Here's how intelligent enterprise search can boost engagement and improve employee experience.

Elastic’s actions over the years, such as deliberately mixing Apache 2 and Elastic licensed code, have shown it was shifting away from a true open source model.

AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.

Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.

We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.

Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?

Scott Parker of Sinequa discusses the relationship between employee experience and CX and how AI can help employees cut through information overload.

Search managers can improve user satisfaction with intranet and enterprise search without breaking the bank. Here's how to get started.

In so many cases, information mismanagement isn't a failure of technology so much as a failure of management to understand and take the necessary action.

There's no better time than the present to take a hard look at the digital workplace strategy of your business.

Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.

Frustration and dissatisfaction are common emotions when it comes to enterprise search. Why is that the case?

One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.