Tag: jed cawthorne

change on a wall

Digital Workplace

Technology Alone Is Never the Answer

Technology alone will never be the answer to any given business problem.

jumping over a chasm

Collaboration & Productivity

The Risks and Rewards of the Citizen Developer Approach

While there are risks to the low-code/no-code developer route, they're easy to deal with if we acknowledge and manage them in a suitably easy and agile fashion.

three women swimming in a pool photographed from above

Digital Workplace

Planning for What's Next? Remember People, Process and Technology

As organizations plan for what's next they should focus on three areas: people management, change management and technology management.

set  from Lord of the  Rings  - hobbiton

Collaboration & Productivity

One Collaboration Tool to Rule Them All? Think Again

The moral of this story? Don't use the pandemic-driven rush to enable remote working as the defining factor in what might become your new normal.

woman holding finger in front of her mouth - shhhhhhh

Information Management

The Secret Sauce Behind Project Cortex: Good Metadata

Microsoft's Project Cortex sounds complicated, but the foundation for all this complexity is pretty humble: metadata. Here's how and where metadata fits in.

holding measuring tape

Employee Experience

From Personas to Journey Mapping and Beyond: Quantifying the Employee Experience

There is no one-size-fits-all approach when it comes to measuring and developing employee journeys.

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Knowledge & Findability

Using AI for Metadata Creation

Rules-based auto-classification has been around for years, but recent advances in AI has made it a viable solution for improving an organization's metadata.

man holding finger to mouth in "shhhhh" position

Knowledge & Findability

The Dirty Secret of Enterprise Search: It's All About Good Content

Enterprise search isn't magic: it takes good quality content and good quality metadata to produce strong search results.

ladder to the sky

Knowledge & Findability

How Microsoft Supports Knowledge Management in the Cloud

In the last month alone we've seen a lot of updates and releases, with new tools and new features and functionality introduced in popular tools.