Tag: jed cawthorne

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Information Management

Strategy Eats Technology for Breakfast

When I look at the state of the software market, I wonder if we're just revisiting the old ECM story, where people mistook buying technology as a strategy.

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Information Management

Should Information Management Focus on the Customer or Risk?

Information management professionals gave our collective efforts a C grade last year. What can we do to improve that grade?

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Information Management

A Zero Trust Security Primer

At a time when remote work dominates, assets are stored in the cloud and threats from bad actors increase daily, zero trust offers an extra layer of protection.

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Digital Workplace

What Your Digital Workplace Needs in 2022: A Little Imagination

The technology is available to let us create and maintain really great digital workplaces. So what do you want to do?

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Digital Workplace

Worried About the Hybrid Workplace? Follow the Data

If an organization is truly worried about the impact of a hybrid model on employee productivity, they have a data problem.

small scale development

Digital Workplace

An Enterprise-Wide Approach to No-Code Development

A multidisciplinary approach to low-code and no-code development is the key for businesses to capture the value of citizen developers.

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Information Management

Where Information Management Professionals Should Focus Their Energy

Information management professionals have been expending energy in fruitless pursuits for too long now. A look at what's next.

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Information Management

Can Citizen Developers Fix Information Management?

Information management is in a bad state. Can low-code/no-code development fix the problem?

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Knowledge & Findability

Is Your Knowledge Management Strategy Fit for Today?

Your KM strategy should help you make the most of your tech investments to help your employees — whether working in the office, at home or on a mountain.

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Information Management

Power Apps Issues Remind Us of the Need for Low-Code and No-Code Governance

UpGuard found a flaw in Microsoft Power Apps default permissions which resulted in the exposure of 38M online records. Let's talk low-code governance, shall we?

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Knowledge & Findability

Knowledge Management vs. Organizational Intelligence: What's in a Name?

Whether you talk about digital transformation, information governance, organizational intelligence or good old KM, make the language work for you.

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Knowledge & Findability

Where Big Data and Knowledge Management Intersect in 2021

Five years ago I wrote about where big data and knowledge management overlap. Needless to say, a lot has changed in the intervening years.

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Digital Workplace

The Digital Workplace in 2021: What Can We Expect?

Expect two main areas — the impact of AI on our back-end data processing capabilities and the impact of no-code development on UX — to move to the fore.

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Knowledge & Findability

Breaking Down Agile Business Strategies

Last year taught us all the value of agility. As we look forward, this framework will help you break down how to deliver on your agile business strategies.

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Digital Workplace

Technology Alone Is Never the Answer

Technology alone will never be the answer to any given business problem.

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Collaboration & Productivity

The Risks and Rewards of the Citizen Developer Approach

While there are risks to the low-code/no-code developer route, they're easy to deal with if we acknowledge and manage them in a suitably easy and agile fashion.

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Digital Workplace

Planning for What's Next? Remember People, Process and Technology

As organizations plan for what's next they should focus on three areas: people management, change management and technology management.

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Collaboration & Productivity

One Collaboration Tool to Rule Them All? Think Again

The moral of this story? Don't use the pandemic-driven rush to enable remote working as the defining factor in what might become your new normal.

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Information Management

The Secret Sauce Behind Project Cortex: Good Metadata

Microsoft's Project Cortex sounds complicated, but the foundation for all this complexity is pretty humble: metadata. Here's how and where metadata fits in.

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Employee Experience

From Personas to Journey Mapping and Beyond: Quantifying the Employee Experience

There is no one-size-fits-all approach when it comes to measuring and developing employee journeys.