Tag: knowledge and findability

dunno

Knowledge & Findability

Why Should You Care About Enterprise Search Research?

Keeping up to date on search research honestly won't help you in your daily work in the short-term. But it will point to the long-term future of search.

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Knowledge & Findability

Is Your Knowledge Management Strategy Fit for Today?

Your KM strategy should help you make the most of your tech investments to help your employees — whether working in the office, at home or on a mountain.

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Knowledge & Findability

Mergers and Acquisitions: The Implications for Enterprise Search

Enterprise search never comes up in M&A discussions. Yet the need to find and share information across the newly-formed entity is a clear priority.

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Digital Workplace

Chatbots Connect the Knowledge Sharing Dots in the Modern Workplace

Your ability to collect, share and adapt tribal knowledge will be a market differentiator. Chatbots can help make sure this knowledge doesn't get lost.

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Knowledge & Findability

Can Enterprise Search Be Reduced to Two Dimensions?

Analyst firms that present enterprise search vendor assessments in two dimensions belie the complexity involved in enterprise search.

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Knowledge & Findability

How Much Does Enterprise Search Cost?

As with so much of search application management the response about cost is the same: “It depends.”

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Knowledge & Findability

(I Can't Get No) Search Satisfaction

Nine lessons learned over a two-decade career in enterprise search, with a particular focus on achieving search satisfaction.

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Knowledge & Findability

Defining the Knowledge-Centric Digital Workplace

A digital workplace that strategically centers knowledge is critical to elevating an organization's learning and innovation culture.

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Knowledge & Findability

How Well Do You Understand Your Content Processing Pipeline?

A search index is created using a content processing pipeline, but a number of issues can appear along the way.

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Knowledge & Findability

Reboot Knowledge Management for the Post-Pandemic Workplace

Let’s be honest. Before COVID-19 upended everything, very few organizations were doing knowledge management well.

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Knowledge & Findability

Where Big Data and Knowledge Management Intersect in 2021

Five years ago I wrote about where big data and knowledge management overlap. Needless to say, a lot has changed in the intervening years.

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Knowledge & Findability

The Rise and Fall of Microsoft Search

No one's ever made a business case for a Microsoft app on the basis of its search. The CIO decided to implement and search came along for the ride.

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Knowledge & Findability

It’s 2021, Do You Know Where Your Silos Are?

When working remotely, it’s tempting to spend our time in a Slack chat with our department, but that leaves us unaware of what’s happening in other departments.

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Knowledge & Findability

Empowering Teams With Enterprise Search

Two common challenges of managing search applications share the same solution: focus training and evaluation at the individual team level.

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Knowledge & Findability

When Personalized Enterprise Search Results Are Hidden in a Black Box

AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.

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Knowledge & Findability

Reading Between the Lines of Enterprise Search

Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.

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Information Management

Give Your Self-Service Portal a Strong Content Management Backbone

Self-service, much like collaboration and other centers of activity, depends on well-managed and accessible information.

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Knowledge & Findability

Scanning and Selecting Enterprise Search Results: Not as Easy as It Looks

We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.

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Knowledge & Findability

SharePoint Syntex: The First Stop on the Road to Project Cortex

Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.

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Knowledge & Findability

Why Enterprise Search Should Be Like Your Favorite Restaurant

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?