Tag: knowledge and findability

AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.

Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.

Self-service, much like collaboration and other centers of activity, depends on well-managed and accessible information.

We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.

Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?

The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.

Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.

One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.