Tag: knowledge and findability
Knowledge & Findability
When Personalized Enterprise Search Results Are Hidden in a Black Box
AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
Knowledge & Findability
Reading Between the Lines of Enterprise Search
Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.
Information Management
Give Your Self-Service Portal a Strong Content Management Backbone
Self-service, much like collaboration and other centers of activity, depends on well-managed and accessible information.
Knowledge & Findability
Scanning and Selecting Enterprise Search Results: Not as Easy as It Looks
We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.
Knowledge & Findability
SharePoint Syntex: The First Stop on the Road to Project Cortex
Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.
Knowledge & Findability
Why Enterprise Search Should Be Like Your Favorite Restaurant
How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?
Knowledge & Findability
Knowledge Graphs: Adding the Human Factor to Unlock Real Intelligence
The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.
Knowledge & Findability
Managing Enterprise Search Security
Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.
Knowledge & Findability
Where Have All the Experts Gone? The Hunt for Corporate Expertise
One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.