Tag: knowledge and findability

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Knowledge & Findability

When Personalized Enterprise Search Results Are Hidden in a Black Box

AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.

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Knowledge & Findability

Reading Between the Lines of Enterprise Search

Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.

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Information Management

Give Your Self-Service Portal a Strong Content Management Backbone

Self-service, much like collaboration and other centers of activity, depends on well-managed and accessible information.

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Knowledge & Findability

Scanning and Selecting Enterprise Search Results: Not as Easy as It Looks

We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.

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Knowledge & Findability

SharePoint Syntex: The First Stop on the Road to Project Cortex

Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.

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Knowledge & Findability

Why Enterprise Search Should Be Like Your Favorite Restaurant

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?

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Knowledge & Findability

Knowledge Graphs: Adding the Human Factor to Unlock Real Intelligence

The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.

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Knowledge & Findability

Managing Enterprise Search Security

Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.

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Knowledge & Findability

Where Have All the Experts Gone? The Hunt for Corporate Expertise

One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.