Tag: martin white

chefs  at  work in  a  restaurant  kitchen

Knowledge & Findability

Why Enterprise Search Should Be Like Your Favorite Restaurant

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?

unhappy sign

Information Management

How Satisfied Are Your Employees With Search?

Search managers can improve user satisfaction with intranet and enterprise search without breaking the bank. Here's how to get started.

well-worn  radioactive sign

Information Management

The Risks and Consequences of Information Mismanagement

In so many cases, information mismanagement isn't a failure of technology so much as a failure of management to understand and take the necessary action.

crossing guard stopping traffic with a Stop sign to allow a student to cross safely

Knowledge & Findability

Managing Enterprise Search Security

Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.

the maze of an empty office stairwell from above

Knowledge & Findability

Where Have All the Experts Gone? The Hunt for Corporate Expertise

One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.

bubbles coming from a scuba diver's mask, another diver in the background

Information Management

Distributed Information Management: The Oxygen of Your Organization

Oxygen is just 21% of the air we breathe. We need to manage information with the same care as we ensure we have enough oxygen.

stick shift  with reverse and different gears  visible

Knowledge & Findability

Enterprise Search Development: Start With the User Interface

Search managers developing their existing application or planning a new application should start with the user interface (UI) and work backwards.