Tag: martin white

AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.

Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.

We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.

How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?

Search managers can improve user satisfaction with intranet and enterprise search without breaking the bank. Here's how to get started.

In so many cases, information mismanagement isn't a failure of technology so much as a failure of management to understand and take the necessary action.

Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.

One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.

Oxygen is just 21% of the air we breathe. We need to manage information with the same care as we ensure we have enough oxygen.

Search managers developing their existing application or planning a new application should start with the user interface (UI) and work backwards.