Tag: martin white
Knowledge & Findability
Why Enterprise Search Should Be Like Your Favorite Restaurant
How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?
Information Management
How Satisfied Are Your Employees With Search?
Search managers can improve user satisfaction with intranet and enterprise search without breaking the bank. Here's how to get started.
Information Management
The Risks and Consequences of Information Mismanagement
In so many cases, information mismanagement isn't a failure of technology so much as a failure of management to understand and take the necessary action.
Knowledge & Findability
Managing Enterprise Search Security
Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.
Knowledge & Findability
Where Have All the Experts Gone? The Hunt for Corporate Expertise
One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.
Information Management
Distributed Information Management: The Oxygen of Your Organization
Oxygen is just 21% of the air we breathe. We need to manage information with the same care as we ensure we have enough oxygen.
Knowledge & Findability
Enterprise Search Development: Start With the User Interface
Search managers developing their existing application or planning a new application should start with the user interface (UI) and work backwards.