Tag: melissa henley
Digital Transformation Isn’t a Sprint, It’s a Marathon
We can learn lessons from marathon running that we can apply to digital transformation — from training and mindset to proper fueling.
How Corporate Culture Feeds Into the Bottom Line
If the connection between company culture, CX and improved revenue is so clear, why aren’t we all running out to change everything about how we work?
Is Your Digital Transformation Headed for Trouble?
A reported 70% of digital transformation efforts fall short of their objectives. Here are three warning signs to look out for before your efforts get derailed.
Is Your Digital Transformation Stalled? These 3 Management Techniques May Be Why
If your digital transformation project is stalling, take a critical look at your management style.
Design by Committee Is Destroying Your Digital Transformation
We’re all familiar with design by committee — and we all undoubtedly hate it — but why does it happen?
Learning From Digital Transformation Failures
With more organizations than ever embarking — or in the middle of — digital transformation initiatives, how do we make sure our projects survive?
Employee Experience Isn't Just HR's Job – It's IT's Job, Too
When IT and HR collaborate to make employee onboarding seamless, that can set the tone for that employee’s experience at the company.
How Creativity Fuels Digital Transformation
If you’re looking to bring some creativity to your digital transformation initiative, here are three ways to get started.
What Agile Leadership Means in a Digital World
Leadership in the digital age is different — and requires different skills. You have to be able to learn, to change, to grow.
People Fuel the Digital Workplace
If you aren’t putting effort into encouraging, supporting and inspiring your people, any digital transformation you are planning isn’t likely to get very far.
Knowledge & Findability
It’s 2021, Do You Know Where Your Silos Are?
When working remotely, it’s tempting to spend our time in a Slack chat with our department, but that leaves us unaware of what’s happening in other departments.
5 Myths About Digital Transformation
The impact of digital transformation is huge — which can make it seem like an insurmountable challenge.
Collaboration & Productivity
Can Technology Make it Easier to Work With Difficult People?
While technology can’t fix every problem, it can help with standardizing communication and setting boundaries, two keys to interacting with difficult people.
Solving Employee Experience Problems With Customer Experience Skills
Whether it’s persona creation, journey mapping, experience design or measurement, CX professionals can fill the gaps in EX strategies.
How Technology Can Help Bridge Generational Divides
How technology can help bring all your employees together, regardless of if they prefer texting, Twitter or telephones.
The Future of Work Requires Inclusion
One way to bring an inclusive mindset to your organization is to stop thinking about “culture fit” and to start thinking about “culture add.”
Leadership During a Crisis Means More Than Keeping the Lights On
How do you maintain confidence in a time of ambiguity?
Working and Managing Remote: What’s Realistic to Expect?
One of the biggest misconceptions about managing remote workers is that it requires an entirely different skillset.
Why Employee Experience Is Crucial to Successful Digital Transformation
Organizations need to get employees excited about the opportunities that digital transformation brings.