The Wire (Page 6)

Galileo ®, The Josh Bersin Company's HR AI Assistant, now available directly to 4,400+ organizations using the HiBob HR platform through a seamless integration The marketplace partnership brings world-class HR and manager tools to the mid-market, long underserved by professional HR support and advice OAKLAND, Calif., May 7, 2025 /PRNewswire/ -- The Josh Bersin Company, the world's most trusted HR advisory firm, today announced the company's first-ever technology marketplace agreement, partnering with leading mid-market HR platform HiBob to bring Galileo ® to a broader audience, including managers with no formal HR background or with limited internal support within their organization. 'One-click' access to the same Galileo world-class tools and advice available to the largest enterprises in the world The Josh Bersin Company confirmed that this move opens the door to thousands of organizations and individuals who have never had access to this level of professional HR support, furthering their mission to make work better for everyone on the planet. The partnership grants all 4,400+ HiBob clients the option to purchase access to the AI-powered expertise of Galileo—effectively an automated HR consultant—via a single click in the company's app marketplace.

With a Galileo license ServiceNow's 2,000+ customer base will have access to Galileo ® through integration with Now Assist First-ever integration of the core Galileo corpus into Now Assist enables busy CHROs and IT teams to access Josh Bersin Company expertise without taking on multiple AI agents This enhanced version of Now Assist debuts at Knowledge 2025 in May OAKLAND, Calif., May 7, 2025 /PRNewswire/ -- The Josh Bersin Company, the world's most trusted HR advisory firm, today announces the integration of 25 years of HR industry intelligence into ServiceNow's Now Assist, part of the ServiceNow AI Platform. This milestone marks the first time a third-party enterprise AI tool can be enriched by and expanded with The Josh Bersin Company's world-class thought leadership, data, and expertise.

AI Control Tower optimizes AI investments and ensures seamless, responsible integration into customers’ enterprise strategies from a single unified platform Newly released AI Agent Fabric delivers new levels of agent‑to‑agent and multi‑model communication and collaboration Accenture, Adobe, Box, Cisco, Google Cloud, IBM, Jit, Microsoft, Moonhub, RADCOM, UKG, and Zoom plan to offer first AI Agent Fabric integrations for seamless workflows LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, launched the new AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ServiceNow and third‑party AI agent, model, and workflow on a single unified platform. AI Control Tower optimizes AI investments and ensures seamless, responsible integration into customers’ enterprise strategies.

Built for the agentic and open era, the reimagined platform unifies intelligence, data, and orchestration across the business New innovations across the ServiceNow AI Platform and deeper integrations with partners like Microsoft, NVIDIA, Google, and Oracle fuel enterprise‑wide orchestration Global leaders including Adobe, Aptiv, the NHL, Visa, and Wells Fargo use ServiceNow AI to drive measurable outcomes LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put any AI, any agent, any model to work across the enterprise. This next chapter introduces new innovations across the platform, along with deeper integrations with strategic partners like NVIDIA, Microsoft, Google, and Oracle to accelerate enterprise‑wide orchestration.

Agentforce for HR Service brings the power of AI agents and Service Cloud’s employee service capabilities to human resources (HR), empowering employees to get personalized answers to HR-related questions and take action on their own, freeing overwhelmed HR teams to focus on more strategic work Salesforce’s HR team sees a 96% self-service resolution rate with Agentforce for HR Service and the Employee Portal, which also help HR reps resolve employee cases faster with AI-generated responses Salesforce is providing out-of-the-box capabilities that enable employees to easily update their employee profile, manage PTO requests, and change direct deposit details simply by having a conversation with an AI agent — from Slack or their Employee Portal May 6, 2025 -- Employees expect easy, efficient HR experiences that allow them to focus on the work they were hired to do. However, navigating HR support often feels like a frustrating maze.

RICHMOND, Va., May 6, 2025 /PRNewswire/ -- goHappy, the leading frontline employee engagement solution, announces the launch of its Rewards & Recognition tool, a first-of-its-kind solution designed to celebrate, motivate, and retain frontline workers. Built specifically for frontline teams, the app-free tool enables companies to easily recognize employees for milestones, accomplishments, and behaviors through a frictionless interface.

A market-first GenAI solution that allows HR teams to automatically create best-in-class, hyper-personalized employee journeys in minutes AUSTIN, Texas, May 06, 2025 (GLOBE NEWSWIRE) -- Enboarder today announced the launch of a new Intelligent Journey Platform that uses GenAI to create best-in-class workflows through natural language input by HR teams. This market-first solution is designed to significantly reduce the amount of time and resources needed to design and launch cross-functional employee journeys at scale.

Scalable, advanced cloud AI solutions transform operational efficiency, integration and decision-making BLUE BELL, Pa., May 5, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has released three new cloud AI solutions under its Cloud, Applications & Infrastructure (CA&I) business unit. These solutions – Cloud AI Foundation, Cloud AI Enablement, and Cloud AI Customer Experience – are engineered to drive operational efficiency, streamline decision-making processes and enable organizations to maximize resources while integrating AI into core operations.

LAS VEGAS, May 5, 2025 /PRNewswire/ -- NewRocket, a global leader in ServiceNow strategy and transformation, has announced the launch of Flightpath.AI, a four-week engagement designed to help organizations explore and apply Generative AI (Gen AI) and Agentic AI in meaningful business processes.

A new offering brings an enterprise-grade digital employee experience to modern businesses of all sizes, with real-time visibility, automation, and zero disruption. GÖPPINGEN, Germany, May 5, 2025 /PRNewswire/ -- TeamViewer, a global leader in digital workplace solutions, today announced the upcoming launch of TeamViewer DEX Essentials—a new offering designed to bring digital employee experience (DEX) capabilities to its entire customer base, including small and medium-sized businesses, for the first time. DEX platforms have traditionally been tailored to meet the scale and demands of large enterprises managing thousands of employees and devices.