The Wire (Page 8)

NEW YORK, May 8, 2025 /PRNewswire/ -- TriNet (NYSE: TNET), a leading provider of comprehensive human resources solutions for small and medium-size businesses (SMBs), today announced a series of new HR products and enhancements to help entrepreneurs navigate an increasingly challenging business landscape. These solutions are designed to help businesses thrive as they navigate economic uncertainty, an evolving workforce, and AI-driven disruption. "Today's announcement underscores our commitment to delivering innovative HR solutions that empower small and medium-size businesses to focus on growing their business and their people," said TriNet Chief Technology Officer Jeff Hayward. "These newly-launched solutions will provide our SMB customers and their employees with more clarity and confidence to help make even better HR decisions for themselves and their company." TriNet's new product solutions include: Personal Health Assistant: An AI-powered tool, by Healthee, that offers employees real-time, online, 24/7 personalized answers to healthcare questions—empowering them to use their benefits with confidence year-round.

Company to Reveal the Future of Workforce Productivity and Engagement at Cultivate 2025 SANTA CLARA, Calif., May 8, 2025 /PRNewswire/ -- Eightfold AI, the pioneer in talent intelligence, will showcase at its customer conference, Cultivate Eightfold Talent Summit 2025, its latest breakthroughs: how agentic AI is enabling the paradigm shift from Talent Intelligence to Talent Advantage, enabling workforce productivity—autonomously, continuously, and at scale. Since its founding, Eightfold has led the way in talent intelligence, helping some of the world's largest organizations match, understand, recruit, and develop their people.

May 7, 2025 -- Anshuman Kanwar -- We’re at a turning point in enterprise technology. AI agents and large-language models (LLMs) are no longer just proof-of-concept tools—they’re rapidly becoming core building blocks of how work gets done.

The new release delivers smarter AI Assistants, more personalized communication, and enhancements to its mobile-first frontline experience — all in one unified platform. ISSAQUAH, WA – May 7, 2025 – MangoApps, the only all-in-one AI-powered hub for employees, today announced the general availability of its 19.0 release, introducing powerful new capabilities across AI, communications, and frontline operations.

New Workflow Data Network unites data platforms, applications, and open‑source tools to drive AI‑powered insights on the ServiceNow AI Platform Partnerships with Adobe, Amazon Web Services, Boomi, Microsoft, Oracle, and others enable seamless integration and workflow automation ServiceNow announces intent to acquire data.world to deliver innovative data catalog & data governance solutions LAS VEGAS – May 7, 2025 – Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled new Workflow Data Fabric capabilities, including a data ecosystem built to power AI agents and workflows with real‑time intelligence. The new Workflow Data Network is a broad ecosystem of data platforms, applications, and enterprise tools that enhance Workflow Data Fabric and connect, understand, and take action from any data source, all on the ServiceNow AI Platform.

Galileo ®, The Josh Bersin Company's HR AI Assistant, now available directly to 4,400+ organizations using the HiBob HR platform through a seamless integration The marketplace partnership brings world-class HR and manager tools to the mid-market, long underserved by professional HR support and advice OAKLAND, Calif., May 7, 2025 /PRNewswire/ -- The Josh Bersin Company, the world's most trusted HR advisory firm, today announced the company's first-ever technology marketplace agreement, partnering with leading mid-market HR platform HiBob to bring Galileo ® to a broader audience, including managers with no formal HR background or with limited internal support within their organization. 'One-click' access to the same Galileo world-class tools and advice available to the largest enterprises in the world The Josh Bersin Company confirmed that this move opens the door to thousands of organizations and individuals who have never had access to this level of professional HR support, furthering their mission to make work better for everyone on the planet. The partnership grants all 4,400+ HiBob clients the option to purchase access to the AI-powered expertise of Galileo—effectively an automated HR consultant—via a single click in the company's app marketplace.

With a Galileo license ServiceNow's 2,000+ customer base will have access to Galileo ® through integration with Now Assist First-ever integration of the core Galileo corpus into Now Assist enables busy CHROs and IT teams to access Josh Bersin Company expertise without taking on multiple AI agents This enhanced version of Now Assist debuts at Knowledge 2025 in May OAKLAND, Calif., May 7, 2025 /PRNewswire/ -- The Josh Bersin Company, the world's most trusted HR advisory firm, today announces the integration of 25 years of HR industry intelligence into ServiceNow's Now Assist, part of the ServiceNow AI Platform. This milestone marks the first time a third-party enterprise AI tool can be enriched by and expanded with The Josh Bersin Company's world-class thought leadership, data, and expertise.

AI Control Tower optimizes AI investments and ensures seamless, responsible integration into customers’ enterprise strategies from a single unified platform Newly released AI Agent Fabric delivers new levels of agent‑to‑agent and multi‑model communication and collaboration Accenture, Adobe, Box, Cisco, Google Cloud, IBM, Jit, Microsoft, Moonhub, RADCOM, UKG, and Zoom plan to offer first AI Agent Fabric integrations for seamless workflows LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, launched the new AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ServiceNow and third‑party AI agent, model, and workflow on a single unified platform. AI Control Tower optimizes AI investments and ensures seamless, responsible integration into customers’ enterprise strategies.

Built for the agentic and open era, the reimagined platform unifies intelligence, data, and orchestration across the business New innovations across the ServiceNow AI Platform and deeper integrations with partners like Microsoft, NVIDIA, Google, and Oracle fuel enterprise‑wide orchestration Global leaders including Adobe, Aptiv, the NHL, Visa, and Wells Fargo use ServiceNow AI to drive measurable outcomes LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put any AI, any agent, any model to work across the enterprise. This next chapter introduces new innovations across the platform, along with deeper integrations with strategic partners like NVIDIA, Microsoft, Google, and Oracle to accelerate enterprise‑wide orchestration.

Agentforce for HR Service brings the power of AI agents and Service Cloud’s employee service capabilities to human resources (HR), empowering employees to get personalized answers to HR-related questions and take action on their own, freeing overwhelmed HR teams to focus on more strategic work Salesforce’s HR team sees a 96% self-service resolution rate with Agentforce for HR Service and the Employee Portal, which also help HR reps resolve employee cases faster with AI-generated responses Salesforce is providing out-of-the-box capabilities that enable employees to easily update their employee profile, manage PTO requests, and change direct deposit details simply by having a conversation with an AI agent — from Slack or their Employee Portal May 6, 2025 -- Employees expect easy, efficient HR experiences that allow them to focus on the work they were hired to do. However, navigating HR support often feels like a frustrating maze.