Press Release
Employee Experience
AnswerNet Launches TextMyBusiness to Enable Companies to Communicate via Text on Their Business Phone Numbers
Mar 01, 2024
WILLOW GROVE, Pa., March 1, 2024 /PRNewswire/ -- AnswerNet, a leading full-service provider of inbound, outbound, automated, and BPO contact center solutions, proudly announces the launch of its newest service, TextMyBusiness (TMB). TextMyBusiness is designed to move business text communications off of personal employee cell numbers and on to business numbers owned and controlled by the business without losing the immediacy of text communications.
Press Release
Digital Workplace
Cirrus Insight Launches Intelligent Customer Scheduling
Mar 01, 2024
RALEIGH, N.C., March 1, 2024 /PRNewswire/ -- Cirrus Insight, a leader in meeting automation software, is proud to announce the launch of its latest scheduling innovation, designed to eliminate the friction customers face when they need to meet with someone. In today's on-demand culture, buyers expect instant results and information; gating them with web forms to wait for emails or callbacks results in lost revenue.
Press Release
Digital Workplace
Appian Partners with Symphony to Enable Compliant Financial Communications and Process Automation
Feb 29, 2024
NEWS PROVIDED BY Appian 29 Feb, 2024, 09:00 ET This partnership aims to facilitate compliance with financial services regulations through better visibility and auditability LONDON, Feb. 29, 2024 /PRNewswire/ -- Appian (Nasdaq: APPN) has partnered with Symphony, the leading markets' infrastructure and technology platform, to help banks and financial services firms communicate, collaborate, and automate compliantly in a highly competitive and regulated market. The partnership will enable customers to embed auditable, compliance-enabled omnichannel communications on popular platforms into their workflow for increased efficiency and transparency.
Press Release
Digital Workplace
Inclusive Employee Experiences Require Aligning HR Programs With Regional Requirements and Organizational Objectives, Says McLean & Company
Feb 29, 2024
Given that cultural norms vary significantly by region, global HR research and advisory firm McLean & Company emphasizes the importance of designing HR programs that focus on meeting the organization's goals through an inclusive lens that acknowledges regional differences to ensure a meaningful employee experience for all. TORONTO, Feb. 29, 2024 /PRNewswire/ - As the way we work continues to expand beyond the traditional in-person, in-office model to include hybrid and remote work options, the talent pool extends beyond organizations' immediate geographic regions.
Press Release
Digital Workplace
Thought Industries Promotes Robin Wadsworth to CEO, Succeeding Co-founder Barry Kelly
Feb 29, 2024
Currently Serving as President, Wadsworth Brings Over 30 years' Experience in SaaS Leadership Kelly moves to Role of Founder / Board Member BOSTON, Feb. 29, 2024 /PRNewswire/ -- Thought Industries, the leading enterprise learning platform for customer, partner and professional training today announced that Robin Wadsworth has been promoted to Chief Executive Officer. The move, which takes effect April 1 st, 2024, will see Ms.
Press Release
Digital Workplace
Riverbed Delivers Most Advanced AI-Driven Automated Remediation—Adding Runbooks, Sentiment Analysis to Aternity’s Intelligent Service Desk Capabilities
Feb 29, 2024
Riverbed Aternity’s Intelligent Service Desk capabilities resolve issues without human intervention, preventing incidents and dramatically reducing costs SAN FRANCISCO--(BUSINESS WIRE)--Riverbed, the leader in unified observability, today announced the industry’s most advanced AI-driven automated remediation, with the addition of customizable runbooks (Riverbed automation) and integrated sentiment analysis to Aternity’s Intelligent Service Desk. The customizable runbooks in Aternity enable more sophisticated remediations—replicating advanced investigations by correlating end-user impact and real-time granular performance data to identify incident root cause in order to tackle IT’s most challenging issues.
Press Release
Information Management
ImageSource Unveils ILINX AI for Intelligent Process Automation
Feb 29, 2024
OLYMPIA, Wash., Feb. 29, 2024 /PRNewswire/ — Process innovation leader ImageSource proudly introduces ILINX AI, the latest addition to the ILINX enterprise platform, that gives organizations the ability to apply intelligent process automation to their content and data-driven business processes. ILINX AI uses content understanding, predictive analytics, and generative AI to enrich communications and transform transaction-heavy business processes, enabling organizations to realize tangible benefits in analytics, efficiency, productivity, and enhanced customer experiences.
Press Release
Information Management
GRC Market Leader Gimmal Launches Comprehensive Legal Hold Solution with Microsoft 365 Integration for Content Preservation
Feb 29, 2024
HOUSTON, Feb. 29, 2024 /PRNewswire/ -- Gimmal, the market's only end-to-end information governance platform, announced the launch of its Legal Hold solution, a comprehensive and centralized Software-as-a-Service (SaaS) platform for streamlining complex legal hold workflows and custodian notifications. When it comes to legal holds, organizations have long struggled to control the compounding costs of complex litigation, as well as minimizing their data storage footprint and expenses associated with preserving custodian data.
Press Release
Employee Experience
Workvivo by Zoom Leverages AI-Powered Predictive Insights to Enhance Employee Experiences
Feb 29, 2024
CORK, Ireland, Feb. 29, 2024 /PRNewswire/ -- Workvivo, a Zoom company, is enabling world-leading brands to quantify employee trust and improve retention by using Artificial Intelligence through predictive insights platform Adoreboard, it was announced today. Adoreboard, a Gartner Cool Vendor, will support Workvivo's existing listening and insights capabilities to deliver actionable insights by measuring levels of emotional intensity in text feedback collected through Workvivo pulse surveys.
Press Release
Digital Workplace
Springbrook Adds Powerful Enterprise Class HR Technology to Cirrus ERP Platform With Acquisition of Pulse Software
Feb 28, 2024
PORTLAND, Ore., Feb. 26, 2024 /PRNewswire/ -- Springbrook, the forefront innovator in multi-tenant, SaaS cloud-based government technology solutions, has acquired Pulse, a leader in advanced talent and human resources software tailored for local government. Pulse Software provides an extensive array of cloud-based SaaS HR modules, actively employed by hundreds of agencies.