Editorial
The COVID-19 pandemic kick-started a rapid shift in work practices, bringing remote work and advanced technology to the forefront and challenging the traditional notions of presenteeism. Now, as some companies push for a return to the office, there is a growing opportunity to align organizational practices with employee priorities to ensure a sustainable and productive future of work.
While business leaders may link returning to the office with improved productivity and reduced worker absences, a recent BSI report surveying senior professionals from nine global markets and seven sectors revealed a potential disconnect between what employees want and what organizations are currently offering. Rather than rushing into potentially misguided decisions, organizations can adapt and future-proof their operations by effectively consulting with their employees.
The Impact of Demographic and Technological Transformations
The changes happening in the workforce are significant and undeniable. The World Health Organization (WHO) predicts that by 2050, 22% of the global population will be over 60. The median age of the working population in the U.S. is increasing rapidly, partly due to the country’s reduced support for retirees. This demographic shift means that people are working longer, with multiple generations co-existing in the workplace. Generational diversity brings both challenges and opportunities, such as ensuring workplace accessibility for all and creating a culture where different age groups work well together.
Technological advancements, especially artificial intelligence (AI), also play a crucial role in shaping the future of work. The AI transformation promises to be as radical as the Industrial Revolution, necessitating new strategies for upskilling and job redesign. For business leaders, this means helping employees transition into new opportunities as AI takes over tasks that are highly susceptible to automation. Implementing strategies like reverse mentoring can also bring substantial benefits, especially with an age-diverse workforce facing technological advancements.
Related Article: Mind the Generation Gap at Work
What Employers Need to Know: Employees’ Shifting Priorities in the Workplace
So what do employees care about?
BSI research has shown that 60% of American senior professionals prioritize flexibility in how, where and when work is done. An additional 58% prioritize maintaining health and mental well-being, while 45% seek flexibility around caring responsibilities for children and the elderly. The study also found that 43% of employees value training to stay updated and productive.
Flexibility
Flexibility in work hours and location is a major priority for American employees, especially among GenZ. The World Economic Forum (WEF) found that, globally, more than 80% of professionals surveyed believe flexible working hours increase productivity. While not every job can accommodate remote or part-time work, organizations that innovate in job design, move frontline workers to new roles or offer flexible schedules can retain talented employees and enhance overall productivity and workplace culture.
Caregiving and Health Concerns
Health and caring responsibilities are also concerns for employees. They expect employers to play an active role in supporting them, whether through workplace wellness programs or flexible schedules that allow for regular health check-ups and caring responsibilities. According to Harvard Business School, 73% of U.S. employees are caregivers, which could have a negative impact in the workforce unless employers take action. Proactive measures to address these concerns can enhance individual well-being and productivity.
Learning and Development
Training and development are also imperative. As AI and other technologies transform jobs, continuous learning becomes essential for employees to stay engaged and confident in their roles. Training is not seen as a nice-to-have, but as a critical component of career development and job satisfaction. By partnering with their employees to integrate new technologies, organizations can ensure a healthier, more engaged and competitive workforce for the future.
Related Article: Learning and Development's Time to Shine
What Employers Can Do Today
To succeed in today’s changing work environment and meet employees’ needs, organizations that develop strategies that support meaningful and sustainable careers across all life stages will set themselves up for success in today’s changing work environment. This includes creating inclusive cultures to allow different generations to collaborate effectively, helping employees transition to new opportunities, improving workplace accessibility and offering tailored training programs for varying technological skill levels.
Conference
Sep
16
HR Tech Conference Las Vegas 2025
Register
Conference
Oct
27
Gartner HR Symposium/Xpo Orlando 2025
Register
Central to any strategy should be the collaboration between employers and employees, regardless of differences in business, sectors or markets. Effective consultation with employees ensures that organizations understand and address the specific needs and expectations of its workforce, leading to higher engagement and retention.
Navigating the pathway to a successful future of work requires a holistic approach involving all stakeholders. By listening to employees and aligning organizational practices with their priorities, businesses can create a work environment that meets their evolving needs. This proactive approach not only prepares organizations for future challenges, but also fosters a more engaged, productive and satisfied workforce. Embracing employee health, flexibility and continuous learning can be key to thriving in the future of work as workplace dynamics continue to shift.
Learn how you can join our contributor community.
