Articles Tagged "Chatbots"

Microsoft Teams v2.0 on the way, Spoke.ai brings generative ai to Slack, news from Otter.ai, Google and metaverse research round out the week.

ChatGPT is really good. But is it ready for prime time? Not at all.

Chatbots aren't replacements for the human touch. They're there to augment it. Here are the key considerations to improve your employee experience via chatbots.

Customers drive business, and a positive employee experience should drive more customers. Chatbots can play a key role.

Chatbots aren't a magical solution, but with some knowledge and care, they can be a viable way to make HR processes more seamless.

Companies are leveraging AI-based technologies to boost employee productivity, unlock efficiencies and increase job satisfaction.

Automation is not without challenges, but it can be an effective tool for reducing time and costs and improving the execution of many employee-centric tasks.

HR tech is being taken over by conversational AI and employees are psyched. HR should be, too.

Many organizations are thinking about deploying AI in the workplace. They should also be thinking about how humans and AI will interact.

Human-machine collaboration is where we are today, and it isn't about technology. This is about a mind shift in how businesses approach how we work.