Articles Tagged "Cxm"
OpenText Bolsters Supply Chains With Information-Led Transformations
Cloud Editions 22.1 offers real-time, data-backed business solutions designed to enhance remote communication and streamline supply chains.
Don't Look Back and Other Business Lessons From COVID-19
Dealing with remote work post-COVID isn't the right frame to approach the issue. What's really in play is how orgs will handle the demand for flexible work.
Understanding Web3's Supporting Blockchain Technology
Here we explain how blockchain supports Web3, along with what ledgers and decentralization mean to this new iteration of the web.
AskNicely Raises $32 Million, Launches Frontline Success Platform
AskNicely has raised $32 million and plans to empower frontline workers with its customer experience software.
How Has Brand Culture Changed in the Post-COVID World?
Now that vaccinations are commonly available and lockdowns are rare, how has brand culture changed in the post-COVID world?
The Elements of Content Management Systems That Enable Remote Work
While most enterprises have an enterprise content management system in place, not all are built for remote workers. Here's what they need.
Is Your Digital Employee Experience Focused on the Wrong Thing?
Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity.
Reinventing Work: How Your Hybrid Workplace Can Deliver on CX and EX
The transition to a hybrid work model is not a tactical, one-and-done exercise. It is a long-term transformational change in the way work is structured.
Can Contentful Crack Land of Content Management System Giants?
Is investment in headless CMS vendors like Contentful enough to crack the land of legacy CMS giants? We explore the vendor's vision and trajectory.
Where Is the ROI in Artificial Intelligence Deployments?
Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.