Articles Tagged "Cxm"

Cloud Editions 22.1 offers real-time, data-backed business solutions designed to enhance remote communication and streamline supply chains.

Dealing with remote work post-COVID isn't the right frame to approach the issue. What's really in play is how orgs will handle the demand for flexible work.

Here we explain how blockchain supports Web3, along with what ledgers and decentralization mean to this new iteration of the web.

AskNicely has raised $32 million and plans to empower frontline workers with its customer experience software.

Now that vaccinations are commonly available and lockdowns are rare, how has brand culture changed in the post-COVID world?

While most enterprises have an enterprise content management system in place, not all are built for remote workers. Here's what they need.

Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity.

The transition to a hybrid work model is not a tactical, one-and-done exercise. It is a long-term transformational change in the way work is structured.

Is investment in headless CMS vendors like Contentful enough to crack the land of legacy CMS giants? We explore the vendor's vision and trajectory.

Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.