Will Salesforce, Adobe Acquisitions Signal More Workplace-CX App Combos?
Recent acquisitions by Adobe and Salesforce signal a trend of front-end providers wanting back-end, workplace apps to build a cohesive workplace stack.
Choosing the Right AI for Your Business Goals
There's no 'one size fits all' approach to AI, but here's a look at four major types and how they can help deliver business impact.
Solving Employee Experience Problems With Customer Experience Skills
Whether it’s persona creation, journey mapping, experience design or measurement, CX professionals can fill the gaps in EX strategies.
6 Steps to Revive Your Digital Transformation Projects
The pandemic shifted many IT resources, so you may have reached a point where you are struggling to ramp up or resume digital transformation projects.