Tag: data analytics
Has Qualtrics Quantified the Connection Between Customer and Employee Experience?
Qualtrics' latest product, CrossXM, claims to establish a direct connection between customer and employee experience. How does it work?
Reworked's Top 10 Information Management Articles of 2020
Artificial intelligence and data management were big parts of the conversation this year. Those topics, among others, continue to shape the dialogue in 2021.
How Data Analytics Are Gaining Ground During COVID-19
With customers engaging in new ways, many workers remaining at home and supply chains disrupted, data analytics have never been so important.
Learning & Development
Higher Education May Be the Answer to Bridge the HR Digital Skills Gap
It's time to pick up the pace of digital skill investment. And HR can be the test case for how to create effective partnerships to close the skills gap.