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Reworked's Top 10 Information Management Articles of 2020

December 31, 2020 Information Management

Behind the headlines this year about new technologies and remote strategies, Reworked readers were exploring some interesting questions about the future of enterprise information management.

Generally speaking, information management is an organizational cycle of acquisition of information from one or more sources, custodianship and distribution of that information, and its archiving or deletion.

Based on what you were reading, artificial intelligence loomed large in your minds. How will this relatively new technology change how we manage information, and affect our jobs for good or bad? Those remain open questions.

Data management featured prominently as well. The fact that we’re dealing with a flood of information is a foregone conclusion. What readers seem to be wondering now is just who will manage this information and ensure its security, privacy and utility within the enterprise.

Those topics, among others, will continue to shape the dialogue for the coming year as enterprises struggle to keep information flowing and pull in and integrate more technologies. The top 10 information management articles from 2020 reflect this reality and point to where we're headed in 2021. Here they are:

1. A Look at the Downsides of Artificial Intelligence

AI is still a relatively new technology and it’s not entirely clear what it will bring to the enterprise, or even if what it brings will be positive. Many of the potential problems still come from a lack of insight into what is likely to happen with AI. David Roe gets the download.

2. What Do Machine Learning Engineers Do Anyway?

With the entry of artificial intelligence into the enterprise, the roles of those working in machine learning evolved dramatically. The machine learning engineer creates programs that enable machines to take actions without being specifically directed to perform those tasks. But like everything else in the digital workplace, that concept is evolving. So, what do they do now?

3. IBM Embarks on a New Era at Think 2020

While it is too early to tell if IBM’s new leadership will deliver the growth the company badly needs, the annual Think 2020 conference showed that IBM is listening and making progress. This new attitude will stand it in good stead as it chases growth in a COVID-19 world, writes Nicholas McQuire.

4. How IOT Is Impacting the Digital Workplace and Remote Working

The Internet of Things (IoT) has been key in connecting enterprises and workers in recent years. It has also become a key part of the digital workplace by virtue of the amount of data it can gather. David Roe writes that IoT technologies will be paramount in driving the remote work revolution forward.

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5. Chief Data Officer: Blossoming Executive or Unsettled Role?

It’s not quite a brand new role, but the chief data officer is one that’s seen great pivots and heightened importance in organizations in recent years. Dom Nicastro surveys the landscape and shares insights on how the role continues to evolve.

6. Using AI for Metadata Creation

High quality metadata plays an outsized role in improving enterprise search results. But convincing people to consistently apply quality metadata has been an uphill battle for most companies. One solution is to automate metadata creation, writes Jed Cawthorne.

7. Does Your Company Need a Combined Chief of Data and Analytics?

Many organizations have merged the roles of chief analytics officer and chief data officer to create a combined role to serve as the principal advocate for data within the enterprise. Here Reworked editor Dom Nicastro takes a look at the differences between the two roles and how the combination is working out.

8. The Role of Augmented Data Management in the Workplace

Augmented data management (ADM) uses machine learning and artificial intelligence techniques to optimize and improve operations. Done right, an augmented engine can tune operations and optimize configuration, security and performance. Before doing this, however, enterprises need to know how ADM fits into the enterprise.

9. What We’ve Learned From the Past Decade of Digital Transformation

Digital transformation and enterprise modernization initiatives advanced by leaps and bounds in the last decade and especially so in the last five years. Geetika Tandon shares a few lessons learned.

10. How Data Analytics Are Gaining Ground During COVID-19

Companies are investing heavily into data and analytics platforms, but it’s still not clear what they are using the analytics for. Data analytics platforms have been a key part of the enterprise technology stack for a while and with workers forced to work from home they are even more so now. David Roe breaks down what's happened since the emergence of COVID-19.

About the Author

Mike Prokopeak is editor in chief at Reworked, the premier publication covering the r/evolution of work, where he leads content development focused on the transformation of the workplace. Connect with Mike Prokopeak: