The Wire (Page 2)

GÖPPINGEN, Germany, Nov. 18, 2025 /PRNewswire/ -- TeamViewer, a global leader in digital workplace solutions, today announced the next leap in its AI journey at Microsoft Ignite: Tia, the intelligent agent designed to transform how IT issues are found, fixed, and prevented. AI is evolving from guiding human decisions to taking meaningful action.

Direct edge performance insights and diagnostics made instantly actionable for IT, end-users, and applications BOSTON, Nov. 18, 2025 (GLOBE NEWSWIRE) -- Lakeside Software, the industry-leading digital employee experience (DEX) company, today launched an AI reasoning engine built on 20+ years of edge telemetry and analytics expertise. The platform lets enterprises rapidly diagnose IT issues that degrade end-user experience by connecting cause and effect across millions of real-time signals.

Platform allows users to easily create intelligent workflows that leverage Mitel’s voice, collaboration, and contact center solutions without complex software and extensive development cycles OTTAWA, Ontario —Mitel, a global leader in business communications, has today announced the global launch of Mitel Workflow Studio, a low-code/no-code integration platform powered by GenAI. Built around an intuitive drag-and-drop user experience (UX), it lets users easily automate advanced communication processes that connect workforces, like AI-driven call routing, real-time language localization, and automated visitor registration, without the need for complex coding.

Acquisition delivers the most complete agentic platform and redefines ITSM for the AI era - using conversational AI to streamline service delivery and significantly reduce operational costs for IT, HR and Customer Service SAN JOSE, Calif., Nov. 4, 2025 /PRNewswire/ -- Automation Anywhere, the leading provider of Agentic Process Automation (APA) and agentic solutions, today announced it has acquired Aisera, the leading provider of agentic solutions for autonomous IT. The acquisition expands Automation Anywhere's deep AI portfolio and expertise in automating mission-critical enterprise processes with Aisera's industry-leading self-service agents for IT Service Management (ITSM), HR, and Customer Service creating the industry's most comprehensive agentic automation portfolios to deliver autonomous operations across departments and improve employee and customer experience.

Company unveils AI Agents and Agent Builder, new visual collaboration tools, and enterprise workflow innovations designed to help teams work smarter and faster together. SAN DIEGO — ( BUSINESS WIRE) — Wrike, the intelligent work management platform, today announced a series of new AI-powered features and enterprise platform enhancements at its annual Collaborate 2025 user conference.

MOUNTAIN VIEW, Calif.--( BUSINESS WIRE)--Coursera (NYSE: COUR), a leading global online learning platform, today announced it is one of OpenAI’s first generation of apps in ChatGPT, unveiled at OpenAI’s DevDay. This partnership marks the first time an online learning platform has been directly embedded in ChatGPT — making trusted, world-class educational content more accessible to hundreds of millions of learners worldwide.

Integration enables customers to maximize their existing AI investments while ensuring trusted intranet access through Moveworks’ conversational platform MOUNTAIN VIEW, Calif.--( BUSINESS WIRE)-- Moveworks, the agentic AI Assistant platform, today announced an expanded integration with Simpplr, the modern intranet and employee experience platform. The integration allows organizations to access Simpplr intranet content directly within Moveworks’ conversational interface, alongside information from ticketing systems, HR platforms, and other business applications.

SAN FRANCISCO, Sept. 29, 2025 /PRNewswire/ -- Alex, the AI recruiting partner transforming how companies discover and hire talent, today announced it has raised $20 million in funding, including a $17 million Series A round led by Peak XV Partners with participation from CHROs at Fortune 500 companies, Y Combinator, Uncorrelated Ventures, and other investors including Tim Sackett, Kris Fredrickson, and Dalton Caldwell. The funding also includes a $3 million Seed round led by 1984 Ventures.

New LogMeIn Rescue and Nexthink integration streamlines support, speeds time to resolution, and enhances business intelligence for enterprise IT teams and GSIs BOSTON--( BUSINESS WIRE)-- GoTo, the leader in cloud communications and IT, and Nexthink, the leader in Digital Employee Experience (DEX) management, today announced a strategic partnership to transform how enterprises and Global System Integrators (GSIs) manage the digital workplace. The partnership enables a new integration between LogMeIn Rescue, GoTo’s enterprise-grade remote support tool, and the Nexthink Infinity platform, delivering a seamless journey for IT teams from detection and diagnosis to insight and resolution.

Industry-first AI-generated content and data tools, combined with advanced communications planning, insights, and employee experience upgrades. ISSAQUAH, Wash. - September 17, 2025 - MangoApps, the all-in-one AI-powered employee hub, today introduced its 19.1 release, delivering industry-first AI that generates polished work assets from a simple prompt.